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“Once a dump, always a dump”

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Days Inn San Antonio Alamo/riverwalk
Ranked #280 of 357 Hotels in San Antonio
Arkansas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Once a dump, always a dump”
Reviewed August 1, 2005

Reading current reviews of this Days Inn brings back horrid memories of our unfortunate stay there a couple of years ago. We booked online. We had never stayed at a Days Inn before, and never have since. The place was dirty, run down and the staff (including the manager) did not care at all if you had problems with your room. Sound like things are pretty much the same now.

Stayed July 2003
Helpful?
9 Thank tater1992new
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
A TripAdvisor Member
Reviewed July 10, 2005

I stayed at the Days Inn Alamo/Riverwalk over the 4th of July. Even though I made my reservations well in advance, they did not honor what I requested. I wanted adjoining rooms so that my 3 yr old son would be able to spend time with his grandmother - whom he is extremely attached to. He screamed his head off every time she left our room. She had to stay in our room until he went to sleep, just to keep him from disturbing the other guests.The management did not care that this was ruining our stay. They also neglected to tell me that instead of charging my debit card for my rooms, they were going to put a hold on it. My mother was paying cash for their room and I wanted to pay with my checking card. The next day, I called my bank and found out that they had put a hold on all my available cash. I was furious. The amount they put on hold wasn't even the amount that our room expense. It was more!!!!! I went to the office and they would not take the hold off my account. When we checked out, i thought that when they charged my account for my room and my mother paid cash for hers, that they would take the hold off. Unfortunately, it took my whole entire vacation for them to release my money.I called to talk to the manager and was continuously told she was not available.I never did get to talk to the manager. I had to complain to the main office, who could only fax the property to tell them they should take the hold off. I was very displeased with the way they handled my problem.

Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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A TripAdvisor Member
Reviewed March 16, 2005

This motel is old and situated right on the highway....although strangely the noise is not too bad if you keep the airconditioner running. The rooms are fairly clean. All in all -- about what you'd expect in this price range.

Only complaint is the staff. The front desk women are less than friendly to say the least. Also they do offer a free "breakfast." However that consists of horrible donuts, blueberry biscuits wrapped in plastic, cold cereal, orange juice, and warmish milk. Not advisable unless you are looking for a CHEAP, non-healthy, tasteless tummy filler. Also, the "dining" area has about 5 tables.

I must say, it is very handy to the alamo, riverwalk and mall. And it does have free parking. These are good things.

However, I probably wouldn't return. You kind of have that "I need a shower" feeling when you leave. I'd probably spend a few more bucks and upgrade a bit to the newer La Quinta next door! But if you're on a budget it may be ok in a pinch. You could do worse.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn San Antonio Alamo/riverwalk

Property: Days Inn San Antonio Alamo/riverwalk
Address: 902 E Houston St, San Antonio, TX 78205-2027
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #280 of 357 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn San Antonio Alamo/riverwalk 1.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Days Inn Alamo/Riverwalk Hotel San Antonio
Days Inn Riverwalk San Antonio
San Antonio Days Inn
Day Inn San Antonio Alamo Riverwalk
Days Inn San Antonio

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