Stayed in this Hotel June of 2013. The rooms are rundown and poorly cleaned. Found chicken bones under the bed which were not removed until I had toed them out into the middle of the floor.
The biggest problem is that this hotel will cheat you every way you can. You will be billed for parking, even if you don't have a car. When you mention that, they will tell you that it will be refunded to your account after a few weeks. You will be billed for use of the safe, which is listed as optional, even though you are not able to open the safe.
In my case, I was charged for the hotel three times and have spend the last two and a half months trying to get the charges refunded. I keep getting the shove off by the manager, and the staff is so confused, they have no idea what is going on.
Avoid this hotel.
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- Also Known As:
- Days Inn Alamo/Riverwalk Hotel San Antonio
- Days Inn Riverwalk San Antonio
- San Antonio Days Inn
- Day Inn San Antonio Alamo Riverwalk
- Days Inn San Antonio