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“Nice conf area, so so rooms, terrible elevators”

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Wyndham San Antonio Riverwalk
Ranked #92 of 358 Hotels in San Antonio
Reviewed November 22, 2013

Was there this week for a conference. Conf area was good, John at check in was great, hotel food was ok. Room was ok, bed was made terribly, bed was rather hard, my ac worked ok but my friend's room was uncomfortably warm, toilet made a horrible racket-as did another frend's and required a couple of attempts to get it to flush, elevators weren't all working (nor were they last year), the buttons don't stay pushed and it could be a 10 minute wait or longer. the lobby looks nice but there is a lot of work to be done.

Stayed: November 2013, traveled on business
Thank BeachbumAggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew R, Manager at Wyndham San Antonio Riverwalk, responded to this reviewResponded December 7, 2013

Beachbum Aggie,

Thank you for your recent stay at the Wyndham San Antonio. I have shared your comments with John in the Front Office and with the other departments you mentioned. I will send you a personal message to gather more details regarding the room issues you experienced.

Matthew R.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,228 - 2,234 of 2,286 reviews

Reviewed November 22, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Meljovan S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Matthew R, Manager at Wyndham San Antonio Riverwalk, responded to this reviewResponded November 27, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 21, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank A J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 21, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Kristen B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Matthew R, Manager at Wyndham San Antonio Riverwalk, responded to this reviewResponded November 27, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 20, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Aron B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 14, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Mario M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 14, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Peter D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 East Pecan Street, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in San Antonio
Price Range: $153 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Official Description (provided by the hotel):
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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