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“Not again!!!!” 2 of 5 bubbles
Review of Travelodge San Antonio Att Center/I-10 East

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Travelodge San Antonio Att Center/I-10 East
Ranked #256 of 353 Hotels in San Antonio
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144 reviews from our community

Traveler rating
    17
    14
    37
    30
    46
See reviews for
48
35
15
25
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 26, 2014

This is the worst! hotel I've ever stayed. First of all, I booked & paid online months ahead. I checked in & they insisted I never. They told me my new price is 80$ more than what I originally booked. I refused to stay to which the manager's son said I had to or it will be pulled out anyway since it was nonrefundable. I stayed. What a regret. The room's bathroom didn't open from the outside even when unlocked. The fan in the bathroom smelled like dog urine when turned on. The "breakfast" consists of muffins, stale cereal, stale bread, and orange juice. The pool was not kept up & cleaned. The towels in the room where the size of a toddlers beach towel. The bed mattress made us wake up every morning in pain.The stay was miserable. On top of that, when I got home I checked my bank account. I did pay for it 2 months ago with a total of 267$. They refunded me that money the day I checked in without me knowing & then charged me the 350$ a week later. You cannot do that!!!!

  • Stayed May 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Corey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 of 5 bubbles Reviewed April 4, 2014

This location imprints your full credit card image on the paperwork that they retain until the year that your credit card expires, not just a truncated number. I have no assurance that the desk clerk didn't photo copy the back of my card, as he took it out if my view for over a minute. Until Travelodge upgrades their POS systems, I do not feel safe staying at any of their locations again.

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank BLDRMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge San Antonio Att Center/I-10 East

Property: Travelodge San Antonio Att Center/I-10 East
Address: 3939 E Houston St, San Antonio, TX 78220-1401
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #256 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge San Antonio Att Center/I-10 East 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Travelodge San Antonio

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