This is the worst! hotel I've ever stayed. First of all, I booked & paid online months ahead. I checked in & they insisted I never. They told me my new price is 80$ more than what I originally booked. I refused to stay to which the manager's son said I had to or it will be pulled out anyway since it was nonrefundable. I stayed. What a regret. The room's bathroom didn't open from the outside even when unlocked. The fan in the bathroom smelled like dog urine when turned on. The "breakfast" consists of muffins, stale cereal, stale bread, and orange juice. The pool was not kept up & cleaned. The towels in the room where the size of a toddlers beach towel. The bed mattress made us wake up every morning in pain.The stay was miserable. On top of that, when I got home I checked my bank account. I did pay for it 2 months ago with a total of 267$. They refunded me that money the day I checked in without me knowing & then charged me the 350$ a week later. You cannot do that!!!!
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- Also Known As:
- Travelodge San Antonio