Lesson #1...keep your receipts AND verify the rate at check in and check out.
Lesson #2...make sure you don't have to CHECK OUT. I haven't "checked out" of a hotel in 20 years. Just left the keys in the room, and go. This is where they decided to charge me for an extra night.
Lesson #4...When you call to complain, have them call you back. 30 minutes of long distance to straghten this out.
Now, none of this includes them accusing ME of making the reservation for 4 nights and then trying to say it was just 3 after I left. I did get MOST of my money back (less about $15).
- Official Description (provided by the hotel):
- For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor courtyard pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking Hotel. There are designated areas outside of Hotel for smoking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Booking.com, Travelocity, Orbitz, Hotels.com, Expedia, Priceline, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson Lackland AFB (San Antonio) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Lackland Hotel San Antonio
- Holiday Inn San Antonio
- San Antonio Holiday Inn
- Lackland Holiday Inn