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Country Inn & Suites By Carlson Lackland AFB (San Antonio)
Ranked #60 of 354 Hotels in San Antonio
Certificate of Excellence
Texas
1 review
“Great Place to Stay”
Reviewed May 29, 2013

The staff was very efficient. We were there for basic training grad. They helped with directions to everything and even organized transportation to do some sight seeing. foresight and service by Holiday Inn Lackland.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sander P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, June 1, 2013
Thank you for your wonderful comments. We are happy that we were able to help you with directions and arrange Transportation for sight seeing. Thank you for your positive feedback.

Hope you visit us in future.

Safe Travels!
AKTA PATEL
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Myrtle Beach, South Carolina, United States
1 review
Reviewed May 29, 2013

Our whole family have never had such a wonderful stay at a hotel. The rooms were wonderful, the comfortable bed was heaven. I believe the best part to be the staff. The staff went above and beyond, very friendly, respectful, and they put their guests first. We highly recommend it! Great stay for Lackland, AFB graduation.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cass S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, June 1, 2013
Thank you choosing Holiday Inn. We are happy that you had comfortable stay and you were able to slerp in comfortable beds.Thank you for recognizing our staff for their service. Hope to see you in future.

Safe Travels!
Akta Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Myrtle Beach, South Carolina
1 review
Reviewed May 25, 2013

We traveled here to see my brother graduate boot camp at Lackland Air Force Base. We were staying at a different hotel, but after seeing this one, we switched the next day. The service at the front desk, especially Kimberly, was exceptional! The room was so nice and the beds were extremely comfortable. The pool and hot tub are very nice, as well as the lounge and lobby. We will be sure to come stay at the Holiday Inn if we come back to San Antonio!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Samantha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, June 1, 2013
Thank you for staying at Holiday Inn Lackland while your Brother was Graduation. Congratulations to him. We are happy to hear you enjoyed your stay with us. Thank you for recognizing Kimberly for her exceptional service. We will recognize her service in our next meeting.

Hope to you come back and stay with us in future.

Safe Travel!
Akta Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Thomas, Pennsylvania, United States
1 review
Reviewed May 12, 2013

Very clean rooms and the most comfortable bed I have ever had at a motel!!! The lounge had some of the most friendly staff I have ever meet at any lounge. Drinks were reasonably priced too. The front desk personal went above and beond themselves to satisfy our every need or request. The lack of continental breakfast and free coffee are my only dislikes, however the friendly Texas hospitality makes up for this and I would stay here again!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Darell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, May 13, 2013
Thank you for the review and thanks for allowing us to be your home away from home while in San Antonio.
It delights us so much to know we provided the kind of service and amenities that made this the "most pleasant" stay for you.
See you on your next stop and travel safely.

Akta Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Maria, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 10, 2013

Good value for the price. Comfortable rooms, good service. No continental breakfast but dining room is open for cook to order. Many eating places available in area, however. Bathrooms were very small. Overall, good value.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, May 13, 2013
Thank you for the review. We love hearing from our guests. We hope you will return and stay another night or two when passing through our town. There is some great things to do here in San Antonio so when you have the time check with our front desk for some great tips on things to see and do while in San Antonio.

Akta Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
1 review
Reviewed April 30, 2013

We had a wonderful stay at this hotel. There was no difference to our previous
stays here, everything was very professional from all the staff we dealt with.
The room we were given was excellent, typical of what you can expect from the Holiday Inn
brand.

  • Stayed February 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jeriell N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, May 5, 2013
Thank you for staying at our hotel! We are Happy to hear that you had enjoyed your stay. Hope to see you in future!

Safe Travels!

Akta Patel
General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 26, 2013

I stayed at the Holiday inn while relocateing to the area. And the staff was always friendly and ready to help in any way always with a smile. Directions were always printed and recomendations always offered when needed. The rooms were always clean. Housekeeping did a wonderful job while i stayed. This hotel has made my relocateing as pleasant and memorable all at the same time. I am happy i will be part of a welcomeing community. Definately stay and recommend this wonderful hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jr_rios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review, March 27, 2013
Thank you for choosing our Hotel while you were relocating. We are happy to hear from you and you enjoyed your stay.

Akta Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio)

Property: Country Inn & Suites By Carlson Lackland AFB (San Antonio)
Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#95 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio) 3*
Number of rooms: 74
Official Description (provided by the hotel):
For a Texas-sized welcome and services like free high-speed Internet access, reserve a spacious hotel room or suite at the Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX. This hotel is just a mile away from Lackland Air Force Base and is ideally suited for family and friends attending graduation ceremonies for airmen finishing up Lackland Basic Military Training. For entertainment the whole family will love, San Antonio attractions like SeaWorld, the Alamo and River Walk are less than a 10-mile drive away. On site, enjoy a modern fitness center, a business center and an outdoor pool. Don't miss a single morning at the complimentary, hot Be Our Guest Breakfast buffet. 100% non-smoking facility ... more   less 
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn

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