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Travelodge San Antonio Lackland A F B
Ranked #228 of 357 Hotels in San Antonio
Reviewed June 1, 2014

Very convenient location, to the Air Force base & all the attractions. The neighborhood looked a little run down & there was a lot of graffiti. Very nice staff. the room was clean.The beds were reasonably comfortable. The décor could use some updating. The TV & wifi worked fine. Being from a dry climate, everything felt a little slimy to me, especially the carpet. The breakfast was minimal, no hot food at all, but enough for us to get going early in the morning. Normally I would give this hotel a higher rating, except for the bugs. There were cockroaches & waterbugs all over the sidewalks, all day, everyday, everywhere you looked. they crunched under your feet. Yuck! I didn't see any in our room, thank goodness! I hope they get their pest control guy out there soon!

  • Stayed: May 2014, traveled with family
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Thank absurd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Travelodge San Antonio Lackland A F B, responded to this reviewResponded June 3, 2014

The staff here at Travelodge Lackland thank you for sharing your experience. We will further update the rooms sometime in the future. In addition, we apologize for the bugs and thankfully they did not enter your room. However, every summer the bugs migrate to Texas and seek refuge for more than two weeks due to their climate preference. Anthropologists speculated they should be gone by mid June.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 - 162 of 257 reviews

Reviewed May 27, 2014

We traveled from New Mexico to San Antonio and arrived late to see that expedia messed up our reservation, the staff was more than helpful and actually fixed our room mix up on Memorial Day weekend! Anything we needed they provided with a smile and it was an amazing experience! Ocean Miriam Yolanda and Sunny actually every single staff member my family encountered were so friendly and sweet and assisted every need we had! The housekeeper and her daughter came every morning and did an awesome job! We didn't even want to come home our experience was so wonderful! I highly highly highly recommend this hotel
Ten stars!!!!!!!

  • Stayed: May 2014
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Thank SharinaGril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Travelodge San Antonio Lackland A F B, responded to this reviewResponded June 3, 2014

Thank you for sharing your experience at your home away from home! The staff here will always appreciate your family's gratification to our services! Always book with us directly because we will match online rates; please stay with us again, you and your family will always have a place to stay when you all come to San Antonio

Thank you

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Reviewed May 11, 2014

After making the reservation online, I immediately called and asked for a first floor room. The owner said there was no problem, but this was not communicated to the nice lady at check-in.

The check-in lady at 2am was kind and helpful. The next morning when I brought her the coffee pot with a hole in it and told her the clock did not work, she was also ver nice. With the help of the cleaning ladies, they got the two items fixed immediately. The pool cleaner also was helpful.

Upon arrival we found an inebriated couple in discussion standing outside our assigned room. They then went into their room and I turned the TV on pretty loudly so as not to hear them as we tried to go to sleep.

We slept through breakfast when the clock did not work. The owner did give us a cup of coffee as we were leaving when there was no more in the lobby.
Their flag is in dire need of replacing. So close to the Air Force base, I am surprised it is in such bad condition.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Travelodge
Thank jbuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Travelodge San Antonio Lackland A F B, responded to this reviewResponded June 3, 2014

Thank you for staying with us and sharing your experience. The staff here at Travelodge Lackland are always willing to accommodate for our guests; we apologize for the inconveniences that occurred. Please stay with us again, we will continue to improve your future experiences when you choose to stay with us again.

Thank you

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Reviewed April 18, 2014

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Travelodge
1  Thank Martin T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 14, 2014 via mobile

After reading all the reviews I was worried staying here. But it wasn't that bad! Our room was clean and housekeeping always cleaned our room and we got cleaned toweles!! The saff was very friendly and helpful!

  • Stayed: April 2014
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1  Thank Jeweles15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2014

I stayed here for 5 days. I was totally satisfied with all aspects of this hotel. It was quiet, very clean, and the staff were friendly. The thing that most impressed me were the numerous personal touches at beautification of the hotel's ambience, both inside the rooms and out. The hotel is managed by a family, and they have gone to great lengths to create a very welcoming and pretty hotel. Nice landscaping, lots of purely decorative touches, and larhe rooms with very comfortable beds all made for a great stay.

Stayed: April 2014, traveled solo
1  Thank Timothy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Travelodge
Thank Matthew M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Travelodge San Antonio Lackland A F B

Address: 120 Rustleaf Dr, Rustleaf and S.W. Military Dr, San Antonio, TX 78242-1215
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #228 of 357 Hotels in San Antonio
Price Range: $61 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge San Antonio Lackland A F B 2*
Number of rooms: 32
Official Description (provided by the hotel):
Located in the southwest side of San Antonio; the Travelodge Lackland always exceeds expectations. The Lackland Airforce base is less than 300 yards from our fine property; graduates (and families of graduates) are of the norm here; we make sure that all of our customers are well accommodated. Customers coming for Sea World will find that it is a short, 10-15 minute drive from our property; the same goes for the airport. The area is very safe and the evening is very quiet; we ensure that our customers safety is maintained. With only 32 rooms that have a microwave, refrigerator, iron, ironboard, LCD 32" televisions, a safe ($3.00 a day), high speed internet (which most of our customers agree that it is one of the best internet connections they've encountered), fine wood furniture of great quality; shower with a pleasing temperature; and, most importantly, a very nice, and very comfortable bed that will ensure a great night's sleep. Also a very well kept swimming pool and hot spa that are located outside near a barbeque patio--so our guests can really enjoy themselves. Customers that stayed here before highly recommend our property for the convenience of the location, our trained staff members that are friendly and most decisive; stay with us and be a part of our Travelodge family; we will ensure that your needs will be met, satisfied, and you or your family will stay with us the next time you come back to San Antonio. ... more   less 
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Also Known As:
Travelodge San Antonio Lackland Hotel San Antonio
San Antonio Travelodge
San Antonio Travel Lodge
Travel Lodge San Antonio

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