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“relaxing-quiet sleep” 5 of 5 bubbles
Review of Travelodge San Antonio Lackland A F B

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Travelodge San Antonio Lackland A F B
Ranked #208 of 353 Hotels in San Antonio
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227 reviews from our community

Traveler rating
    53
    55
    55
    30
    34
See reviews for
138
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18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Burbank, CA
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

Don't let this hotel's location fool you. At a glance, it looks...shady. Fact is, the location was safe, convenient, quiet, and very easy to find. As a bonus...some of the cheapest gas in the city can be found right across the street.

The hotel is more than adequate. The room was not what I expected from a Travelodge. It was fairly recently renovated, and quite clean. We had a room with a king size bed. The bed and the table/chairs were separated by a small dividing wall, to give the room a sort of mini-suite feel. The bed was very comfortable. We slept like babies in it. The small dining table was adequate enough for two people to eat a meal. The AC/heater kept the room perfectly warm for us. The room included a wall mounted Samsung LCD TV with about 60-70 channels. This is the first hotel I've stayed in that offered both HBO and Showtime. There were more than enough channels to keep us entertained while in the room. The in-room coffee maker worked well, and brewed us some nice strong coffee. The room also had a safe, a microwave, and a fridge. It was honestly quite a lot of amenities for such a low-priced room. My wife and I were thoroughly impressed.

The bathroom was small, but adequate. The shower had just the right amount of pressure, and the water was quick to heat up. My only gripe with the hotel is that the bathroom door did not close properly, but after notifying the manager upon checkout, he assured me that it would be fixed promptly. There were lots of towels included with the room, and the sink counter space was very large.

Breakfast was a simple continental breakfast. Juice, cereal, pre-packaged oatmeal, bagels, pastries, toast, and fruit were included. The breakfast area is very small, but still more than enough considering the price.

The hotel manager was helpful and friendly. He made sure that we were comfortable and taken care of.

Overall...our stay was excellent. Like I told the manager, we will most definitely be returning to this hotel when we return to San Antonio.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank frawgster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, Manager at Travelodge San Antonio Lackland A F B, responded to this review, January 8, 2013
Thank you for staying with us, you were a great guest. We would love to have you again, of course, book with us next time and we will give you a better discount along with some other treats. We thank you for the time spent with us--hope to see you again, real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 23, 2012

This hotel was easy to find, the room was clean, very affordable and close to the places that we visited. The staff was very friendly and my friend said that the free breakfast was very good. The room had free WiFi, but even thought it was free, it required a password to use it. HBO was on the channel lineup, but only worked for 1 night. 2 light bulbs were burnt out and the toilet handle had issues with it. The key card stopped the day of check out. When I informed the desk clerk, she was very happy that I told her. These were very minor issues and I would stay there again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, Manager at Travelodge San Antonio Lackland A F B, responded to this review, January 8, 2013
Thank you for the feedback. We are always looking for more ways to improve the quality of our hotel and its services. We are hoping to see you, and or family again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 13, 2012

I stayed here when my daughter graduated BMT. The staff was VERY helpful with directions and trying to resolved ANY problems I had. They even fussed at me for not telling them my coffee pot didn't work until my check-out.. .LOL It was the quietest motel I EVER stayed in. Never saw the first bug.Beds were comfortable. The ONLY problem I saw was toilet seat needed a screw or screw needed to be tightened but I never checked..But I am sure IF I would have said something they would have fixed it with no problem. It was so convenient to base and eating. I WILL stay again if I am ever back in town. Don't let the lower price throw you off... Give them a try I am sure you will be pleased... Thank you again to the staff... You will be greatly missed !!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Teressia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, Manager at Travelodge San Antonio Lackland A F B, responded to this review, January 8, 2013
Thank you for the positive feedback, we thank you for the honesty and appreciation you had for our property. And, of course, we would love to see you again real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reedsport, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 7, 2012

Staff was very sweet and super helpful, they cleaned our room each day and gave very helpful directions! The towels were very worn and holy, bathroom pain was cracking off walls and sheet rock was crumbling, could use some maintenance and TLC, door was difficult to lock and almost see through, those are minor issues! Other than that we enjoyed our stay :-) I would definitely stay there again!

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Shanklincrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLENDALE
2 reviews
1 of 5 bubbles Reviewed November 28, 2012

Didn't stay. Front desk was rude when I asked to see room first. I prepaid, and it was non-refundable. Funky smell, moldy covered up by bleach. Went elsewhere, and they kept half anyway. Not happy at all

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Travelodge

Helpful?
Thank Tim Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, Manager at Travelodge San Antonio Lackland A F B, responded to this review, December 3, 2012
We are sorry that you did not enjoy your stay. We are slowly trying to improve with each new review, thank you for the feedback and next time you stay with us, your stay will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these San Antonio hotels

New Bern, North Carolina
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

From the reviews, my expectations were low going into this... However, considering the nightly rates, its close proximity to the Lackland AFB gates, and the fact our days were so packed we only came there to sleep made it turn out to be a pleasant and convenient 4 days while there for the USAF grad. We were two families with kids and had a couple rooms. Kids enjoyed the pool/hot tub (while parents cocktailed) and the simple morning breakfast bar (with a wonderful lady on duty). Our USAF grad enjoyed the very close proximity for her and her airman pals to link up and head downtown with us. As a frequent business traveler used to regularly staying at finer, more expensive locations, this place is certainly not in that class. But again, for the value, traveling with kids, and its location for our purpose, it was just fine.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CarlSalad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, Manager at Travelodge San Antonio Lackland A F B, responded to this review, December 3, 2012
Thank you for staying with us, we will definitely make sure that your next stay will leave you (and your family) even happier.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge San Antonio Lackland A F B

Property: Travelodge San Antonio Lackland A F B
Address: 120 Rustleaf Dr, Rustleaf and S.W. Military Dr, San Antonio, TX 78242-1215
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #208 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge San Antonio Lackland A F B 2*
Number of rooms: 32
Official Description (provided by the hotel):
Located in the southwest side of San Antonio; the Travelodge Lackland always exceeds expectations. The Lackland Airforce base is less than 300 yards from our fine property; graduates (and families of graduates) are of the norm here; we make sure that all of our customers are well accommodated. Customers coming for Sea World will find that it is a short, 10-15 minute drive from our property; the same goes for the airport. The area is very safe and the evening is very quiet; we ensure that our customers safety is maintained. With only 32 rooms that have a microwave, refrigerator, iron, ironboard, LCD 32" televisions, a safe ($3.00 a day), high speed internet (which most of our customers agree that it is one of the best internet connections they've encountered), fine wood furniture of great quality; shower with a pleasing temperature; and, most importantly, a very nice, and very comfortable bed that will ensure a great night's sleep. Also a very well kept swimming pool and hot spa that are located outside near a barbeque patio--so our guests can really enjoy themselves. Customers that stayed here before highly recommend our property for the convenience of the location, our trained staff members that are friendly and most decisive; stay with us and be a part of our Travelodge family; we will ensure that your needs will be met, satisfied, and you or your family will stay with us the next time you come back to San Antonio. ... more   less 
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Also Known As:
Travelodge San Antonio Lackland Hotel San Antonio
San Antonio Travelodge
San Antonio Travel Lodge
Travel Lodge San Antonio

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