We ended up here one night with a bunch of our overseas guests. One of them purchased 6 shots at $20 each - one for each of the guys. We had to wait for 2 of the other guys to show up for them to have their shot but when they went to get their shots which had been behind the bar, they had "disappeared". The purchaser of the shots went to discuss it with the manager, and rather than resolve the issue, she called security, accusing him of "raising his voice" and "using bad language". This was her easy way out of the situation since I heard the conversation and he did no such thing. Her level of competence and professionalism was clear to me when I went to discuss the situation with her, and she refused to let me have two words with her, talking over me the entire time.. At that point, I decided we (there was about 10 of us) would leave the bar, without finishing our drinks, and we will not be back. This business does not deserve our business. There are many other bars in San Antonio who will treat customers with courtesy and professionalism. Give them your custom instead, and support business owners and staff who care about their jobs.
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