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“Stay Away!!!!!”
Review of The Salem Inn

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The Salem Inn
Ranked #6 of 9 Salem B&B and Inns
Certificate of Excellence
Reviewed October 1, 2013

My wife and I had reservations for the Honeymoon Suite at the end of September '13. After luckily getting a parking place out front in the street, we checked in and went to our room. After hauling our bags up two flights, we were stunned to find the room was not at all what we expected. The furniture looked like it came from a flea market, and looked nothing at all like the website. The only thing recognizable was the fireplace surround. The place was completely misrepresented in it's appearance. I went to the person at the desk, she called the manager who was absent, and was told that there was nothing to be done for us! We weren't offered any compensation at all.

  • Stayed: September 2013, traveled as a couple
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5  Thank beachbum12yrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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393 - 399 of 712 reviews

Reviewed September 30, 2013

A friend and I shared ROom 53 - which was the former library of the property. Other than the showerhead being a bit wonky, it was great, with a large bathroom and a large sleeping room. The breakfast was varied, and well done. Lovely place, and we were made to feel welcome. Would definitely stay at again! Great location as well!

Room Tip: Room 53 is large with 2 twin beds.
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  • Stayed: September 2013, traveled with friends
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Thank randisbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2013

My husband and I stayed at the Salem Inn for two nights last week during our visit to this beautiful city. We'd never experienced a B&B before, so weren't sure what to expect. It was delightful! I booked our reservation several months in advance, due to his disability, and the staff was very helpful in making sure we had accommodations that would suit his needs. We were in the main house, and they even let us open the 'emergency door only' (nearest our room) to bring in/take out our luggage. The room was spacious and comfortable, the bathroom had a separate little area for make-up with lighted mirror, and another separate room had a whirlpool tub. Lots of closet space. The only drawback for us (especially with him being disabled) was the parking... there was none. They have one parking lot (quite small) behind one of the other two houses that make up this B&B, and unfortunately for us, that parking lot is quite a hike (remember, we're talking a person with a walker). If you can grab a parking space on the street near the hotel, good luck! All in all, though, we really loved our stay. Very gracious staff and lovely historic building.

  • Stayed: September 2013, traveled as a couple
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1  Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

THE GOOD: Stayed here for a night with two friends. The Salem Inn was one of the few B&Bs in Salem that could accommodate 3 people in a room, so that was a huge plus. Due to a fortuitous error at check-in, we got a free room upgrade-- the front desk accidentally gave our room away to someone who had checked in earlier in the day... so, we ended up getting a much larger, more expensive room in the main house without having to pay the difference! They were apologetic about the mix-up, and their offer to upgrade us was definitely appreciated. Thanks, Salem Inn! The room was spacious (included a kitchen!), the beds were comfortable, and the bathroom had been recently renovated. The breakfast was satisfying. The location was great-- we could walk pretty much anywhere.

THE BAD: This is an old building-- good for charm, but bad for lugging your suitcases up several narrow, winding staircases. Additionally, the price was needlessly on the high end- I don't think the price of the rooms reflects the quality of the establishment.

THE UGLY: Salem itself was a huge disappointment. The town was tacky and, to be honest, a little odd. Not in a good, quirky sort of way, but in a "I actually have no interest in ever coming back here" kind of way. What a shame. Obviously, this was not the inn's fault. I just wanted to share this general observation with the TripAdvisor community.

  • Stayed: August 2013, traveled with friends
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1  Thank PSD1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

Myself and a friend of mine travelled to Salem from Ireland in November 2010 and I can honestly say, we loved our 6 night stay in the Salem Inn.

The staff were extremely friendly, very welcoming and our hotel rooms were lovely. Very spacious and very clean :-)

We only had breakfast during our stay here, which was a continental breakfast and that was lovely.

Would definitely recommend.. And very close to all Salem attractions! :-)

Stayed: November 2012, traveled with friends
1  Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

The Good:

Great location, within walking distance of all the main attractions in Salem.

The Inn gives a creepy old-fashioned vibe

The rooms were spacious, clean and quiet.

The Bad:

Curwen House, where we stayed, smelled of stale tobacco smoke. The decor was very out-dated, but not period (i.e. it was like staying at your grandma's house with doilies and ugly brass-framed photos, and dried roses). Our mattress was probably about 25 years old, lumpy and uncomfortable.

There are stairs only in this place, so be prepared to lug your baggage up a few flights of stairs without anyone's assistance.

This place is expensive!

The Ugly:

The Service was lacking. We unpacked our car out front of the main entrance, and lugged our baggage up the stairs into the main lobby, only to be "greeted" by a disinterested, fairly unfriendly woman who advised us that we were staying at one of the Inn's other locations, the Curwen House which is a few minutes away (a fact which I did not know on booking). We were also not informed of the following on check-in:

a) the Inn gives free passes to the Peabody museum (a fact which the museum informed us of)

b) there is a complimentary breakfast in the main hotel building, which is a block walk from the Curwen House (we had to call the front desk to ask)

c) there is wireless, but you need to use a password (we had to call the front desk to ask).

Wireless was non-existent in the rooms - our phones couldn't catch a signal the entire time, but our laptop had some intermittent service. We had to go downstairs to the sitting area to connect.

Overall we were very disappointed with our stay here. On our trip to Massachusetts, we stayed in all different types of accommodations from Holiday Inn express, 5-star hotel in Boston, camping in Nickerson State Park, and a quaint Inn in Provincetown, and this plays was by far the worst and most expensive of all of the places we stayed.

As an aside - Salem is a tacky, Halloween themed place to stay. There are some good restaurants and night life, but if history or quaint villages are your thing, this isn't the place - try Marblehead which was FANTASTIC.

  • Stayed: September 2013, traveled as a couple
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5  Thank kpjhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013 via mobile

We enjoyed our stay here. We didn't spend to much Tim at the hotel because its in a nice area with so much to do. For the time we did stay it was clean and plenty of space. The tv channels were off on the the list haha but that's minor so I guess I couldn't complain. I would recommend staying here.

  • Stayed: July 2013
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1  Thank Roddaddy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Salem Inn

Address: 7 Summer St, Salem, MA 01970-3315
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #6 of 9 B&Bs / Inns in Salem
Price Range: $178 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Salem Inn 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Three elegantly restored historic homes in heart of downtown Salem. Just a few minute's walk to restaurants, attractions, museums and waterfront. We offer forty charming, unique guest rooms with private baths. Family Suites with kitchenettes are perfect for families or extended stays. Complimentary breakfast (including an omelet bar), sherry night cap, free wi-fi, and YMCA passes available. ... more   less 
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Also Known As:
Salem Hotel Salem

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