The Salem Waterfront Hotel is located in a convenient, central location. I'm sure most of their rooms are nice but because we used Orbitz to reserve our room, we were given a horrible room next to the VERY noisy ice machine. I mean REALLY noisy. When we asked about another room, we were told that there weren't any available. This was 6PM on a Wednesday evening. The clerk at the desk finally agreed that the room WAS noisy and that she had one more room available. We were moved to the next room down, right next to the very loud elevators! They were slightly better than the ice machine....sigh! People checked in after us but we found out they had reserved through the hotel, hence the "better" rooms were available for them.
At no time in our two night stay did anyone smile at us or ask us upon check-out how our stay was. The clerks were clearly not a happy bunch. This is not a reflection upon the wonderful, friendly citizens of Salem.More
- Free Wifi
- Free Parking