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“Great and very clean”

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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
New York, New York
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great and very clean”
Reviewed July 5, 2014 via mobile

Great hotel, very accommodating when I needed an extra night's stay. One recommendation is, they need to update the heating and cooling system. It took a while for our room to cool down, since it was a single, in room old style blower by the window. Otherwise, great place to stay. Loved my junior suite!

Stayed May 2014
Helpful?
1 Thank JessAnn530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (321)
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English first
Salem, ma
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 5, 2014

The entire group at the hotel seems to have 'CUSTOMER SERVICE & CLIENT SATISFACTION' embedded in its culture. From front desk/ reception to food servers, any concerns, needs or otherwise for me, my wife or two young children were quickly addressed in a professional and timely manner with a smile. Are only regret wad they were fully booked for another night stay and we had to go to another hotel which they happily helped with. No nickel and diming for incidentals such as parking, packn play for toddler , internet, etc... all included. Just outstanding service and a great value!!

John and anaReghina Maley, San Francisco, CA

  • Stayed July 2014
    • Value
    • Location
    • Rooms
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Helpful?
2 Thank Jtmaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turkey Point, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2014

My husband and I were on a business trip in Boston and decided to spend a night in Salem, we chose the Waterfront several months in advance because of their website on here. Upon arrival we were so pleased with choosing this Hotel. It is class all the way. Would recommend it to couples and family. We enjoyed the restaurant ant the pool and also the location for getting around .Cathie and Len from Ontario

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank cathie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level 5 Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 4, 2014

My husband and I were interested in visiting downtown Salem MA to experience the history. While the area and the history were intriguing, our stay at the Salem Waterfront Hotel was a highlight. The location put us close enough to walk to most any place we wanted to visit. The staff at the hotel were friendly and very helpful. They gave us some excellent recommendations for things to do while we visited. We enjoyed an exceptional meal at the Regatta Pub and enjoyed some time sitting on their patio for the evening. A great stay!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 2, 2014 via mobile

Beautiful hotel with wonderful staff. We stayed for 4 days and everything was terrific from the moment we checked in to the moment we checked out. Very clean which is #1 to me, pool was great, Regatta Pub which is next to the lobby has great food and we enjoyed sitting out side on their patio for breakfast, dinner and desert. You are close to everything so you never have to move your car.
We were also given a VIP package which was very nice. Thank you Harmony and everyone at the hotel we will definitely be back.

Stayed July 2014
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Point, Indiana
Level 5 Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 1, 2014

The family and I stayed at the hotel for three days. The room was clean building and grounds were kept up very well. The pool area was in great shape wish water was little warmer thou. We ate at the hotel for breakfast food was good even had a lobster omelet. The hotel is in a great location walking distance to most attractions. Also if you need a coin laundry place there is one walking distance from hotel and it was clean plus you pass a bakery on way there. I wouldn't have a issues with staying at this hotel again......

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank witkowskiHebronIn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, United States
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 1, 2014

Awesome check in. We were the "VIPs of the day" and the little packages they gave us and our kids really made me smile. The room felt spacious. The bed was great. The pool was nice (kids loved it). The location was right in the heart of it all (we walked almost everywhere). Parking was easy. And, the staff was exceptional. We had a partial harbor view (with the tall ship)! We stayed at several hotels on the way from PA to Maine, this was one of the best. We enjoyed the location and hotel so much, we added an extra day. For reference: end of June stay and we had a king "suite" (king bed with pull-out couch) on the 4th floor.

Room Tip: Our room on the 4th floor had a partial harbor view with the tall ship. Leave you car at the hotel a...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vincent R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salem Waterfront Hotel & Suites

Property: Salem Waterfront Hotel & Suites
Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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