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“Loved it!!”

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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
Stoughton, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Loved it!!”
Reviewed December 8, 2013 via mobile

I stayed overnight for Thanksgiving and I absolutely loved it. The rooms are spacious and cozy. The front desk staff we're so welcoming ad helpful. My best experience was in the Regatta Pub [hotel restaurant]. Becky and Meaghan we're FANTASTIC!!! I loved their positive attitudes so early in the morning. The food was great. I had a lobster omelet, definitely a must try item.

Stayed November 2013, traveled with family
Helpful?
3 Thank kindredspirit67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
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  • Cleanliness
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Boston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2013

Can't say more about the excellent service from the staff. My kids received a welcome bag that brightened up their attitude for a long time. Thanks Sandy!

Beware of the type of patrons you get at this hotel. They even post a sign when you get off the elevator to keep your noise level down for other guests.

Our first room had a button missing on a chair, stains on ALL the chairs and on the floor, plus scratches on the walls. It was dusty, musty and definitely not the place I want my kids playing around on the floor or sitting on the chairs.

Since we alreay settled in and it was very late, Sandy suggested addressing the issue with housekeepig in the morning. After speaking with Eileen and Kelly, they gladly showed me my mew room and had no issues with the switch. The new room was cleaner, still some stains but not as bad. Thanks Eileen and Kelly!

Unfortunately, 1:30 am there arrived a massive bridal party full of drunks slamming doors, throwing furniture and obscene and lewd conversations all within ear shot of my young kids who woke up from their noise.

The hotels attempt to quiet the party didnt work. But after the police came they moved the party to another room upstairs...how lucky for those neighbors. They did return for a short time but eventually I got whopping 2 hrs of sleep.

Though the staff is more than Accomodating and even offered a 20% off the horror show night, just beware this might be an after the bar party hotel-request a quiet room away from any bridal parties, unless you like hearing emotional male drunks talking about their missed endeavors. Maybe our first room had guests like these!

Overall, great staff and location. One of the best guest services I've experienced. Rooms are average.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank izzyB24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 1, 2013

My family was visiting family in the area for Thanksgiving for 3 nights and we decided to stay at this hotel. It was a great location and very reasonable priced. The man behind the counter was extremely nice. Check in was quick and we went to our room. The room was good, not great. The carpet was dirty and I found a long hair by a pillow on the bed. The room had many lights but every single light must have had the lowest wattage possible as I've never been in a room that was so dimly lit by so many lights. Maybe higher wattage lights would reduce the amount of lights. The pool was perfect as it was warm and probably built more for kids being that it was only 3.5 ft to 4ft deep. Parking was never an issue and happy that it wasn't an additional cost. We had a drink at the Regatta Bar which also had a couple of tvs to watch sporting events. I will definitely be back and stay at this hotel in the future.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smas34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 29, 2013

Had a great expereince here. Perfect location to walk around the attractions. Was happy that I didn't have to worry about parking, just parked in their lot. Room was large and very nice. There was a indoor pool as well that I did not use, but looked clean and inviting. Ask for high floor to get a great view. Employees were very polite and wanted to make sure that we were happy...which we were.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BaileytheWonderDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
2 reviews
Reviewed November 24, 2013

We had a wonderful experience at the hotel. It is a great location to walk around the waterfront and to the Peabody Essex Museum. Check in was easy, staff was friendly, room was comfortable and clean. It was a very cold weekend and the fire, cookies and hot chocolate/coffee service in the lobby was welcome when coming in from outside. Went to the pub twice. Found it a little cold, literally and decoratively. Had a drink at the bar Saturday night, martini was good, bartender was ok, somewhat absent and inattentive for there being so few people in the bar. Had breakfast on Sunday, garden eggs Benedict was really good, hash browns didn't appear to be fresh potatoes, more like frozen cubes, coffee was strong. Would stay again and would recommend to others.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOM2CBRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 2 Contributor
6 reviews
4 hotel reviews
Reviewed November 23, 2013

Nice room, very comfortable. Had to work during this stay and the couch was a nice alternative to a chair. Workable coffee table too. Just like home. Loved the location of the hotel too. Perfect to wander around to unwind after work even though all the shops and museums were closed (wrong time of year for PM tourism). I also loved the immediate food options. LOTS of options within walking distance. Fun to see the boats and water too (what I could at night). Like that parking was very simple too. Would love to come back and stay as a vacation place rather than work too!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HollieK09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltham, Massachusetts
1 review
Reviewed November 17, 2013

We stayed at the Salem Waterfront Hotel & Marina for a wedding we attended. Hotel was lovely, clean, many amenities. The wedding was at Tupper Manor in Beverley, Ma so the location was very convenient.
Lovely fall decorations in hotel lobby and outside area. Free parking in lot outside.
Easy walk to restaurants/bars etc.

Our room was very clean and roomy (king) and comfortable. Great mattress.
Complimentary snacks in lobby with mulled cider, coffee, hot chocolate, etc.
Room Keurig machine also. Make up mirror in bathroom which was a nice size and plenty of counter space. Good lighting in bathroom also.

Our room was ready early so we had time to dress for the event. Hotel staff knew there were many guests who wanted to check in early for the wedding (2:00) and many guests were accommodated. Good job on handling a large crowd.

Would hightly recommend to anyone considering this hotel.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmwall137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salem Waterfront Hotel & Suites

Property: Salem Waterfront Hotel & Suites
Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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