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“Pleasant Surprise and great location”

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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
Reviewed September 24, 2013

The hotel experience was perfect. The entire staff was so accommodating - hats off to Ryan from the concierge staff. They made our stay memorable and catered to our needs. A warm welcome and wonderful smiles greeted us always. Definitely above and beyond the services of most hotels. We had large, clean, up-to-date rooms which was their standard. The hotel was in a great location - within walking distance to a whole spectrum of dining (we had a baby so it was good to just leave the hotel and find a quick but upscale place). Also, close to all major Salem attractions and beautiful waterfront. Thank you all at Salem Waterfront Hotel

  • Stayed: September 2013, traveled with family
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1  Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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853 - 859 of 1,742 reviews

Reviewed September 24, 2013

We found this place on trip advisor and it was extremely nice, they paid attention to every detail! Easy walk to the ferry to get into Boston and this is the way to go! We were made aware of this at the front desk, had planned on doing the train but take the ferry if you are going onto town, beautiful views and no hassle. Also easy walk to all the shops in Salem.

  • Stayed: September 2013, traveled with friends
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1  Thank weedwakr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

We have stayed at the Salem Waterfront Hotel several times over the last few years and have ALWAYS been impressed with the professional staff, cleanliness of the facility and comfortable surroundings.

Our recent stay (Sep 21 - 23) was no exception to the above comments. The welcome we received was most special (thank you Eileen!) and our stay very enjoyable.

We look forward to returning!

  • Stayed: September 2013, traveled with family
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1  Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

We spend a night here for our niece's wedding in Beverly. The hotel staff was outstanding. We were quickly checked in to our rooms, and after dropping luggage in the room, went down to the Regatta Pub to meet up with others that were in town for the wedding. We thoroughly enjoyed cocktails and lunch outdoors by the fire. The staff in the pub were friendly and outgoing. The day after the wedding we enjoyed breakfast int he pub and strolled around the waterfront and some of the historic sites in Salem. We would highly recommend this hotel to anyone travelling to the Salem area.

  • Stayed: September 2013, traveled with family
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1  Thank Sc0ttn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

we had family coming from England to attend my daughters wedding that was in salem ...not at the hotel BUT WE WERE TREATED SO WELL .....nothing was too much trouble and the staff were thanking us ....go figure ..was a truly fantastic experience . and the outside wait staff were above and beyond when we all came down for breackfast the next day ...and let me say there were a lot of us .THANK YOU THANK YOU THANK YOU

  • Stayed: September 2013, traveled with family
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1  Thank sandra1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

This was our first stay at this hotel. Our daughter lives in the area and we needed a place to stay for one evening. We were so pleased with everything. The entrance was inviting and the lobby was beautifully decorated. Check-in was a great, Tommy the associate at the front desk was professional and friendly. Our room was on the 3rd floor was facing the parking lot, so I was a bit concerned about noise, but it was very quiet. The room was great, the beds, bedding, towels, bathrobe, bathroom all excellent. Only one complaint, the carpet had some stains as well as the arm on the chair, but I can tell you every hotel I have stayed in the past year have all had the same issue. We had cocktails in The Regatta Pub, love the atmosphere and the gas lit fire pits on the outdoor patio are so nice. We used the indoor pool the next morning and it was clean and heated perfectly. Very nice touch with slippers provided to wear around the pool and back up to our room. One of the best features of this hotel besides location, price and amenities, the hotel is pet-free (we are severely allergic to animals) and there were no artificial scents to mask any lingering odors that some hotels seem to have. This hotel is fantastic and we will certainly be back. Thank to all the staff for making this a great stay!

Stayed: September 2013, traveled as a couple
1  Thank diddy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The room was very nice with great views of the harbor. The property is ideally located within walking distance of many points of interest. Enjoyed relaxing and having dinner in the Regatta Pub while there.
The staff was outstanding. I had left some items in the room when we checked out and did not realize it until arriving home. I contacted the hotel front desk and spoke with Allen. I asked if the items had been turned in and he said they had. He said he would get them in the mail. The package arrived a couple of days later and to my surprise, he had included one of the hotels souvenirs. Thanks to the Allen and the other staff members.
We were only in Salem short while this time and our stay was excellent all around at The Salem Waterfront Hotel and Marina. We recommend staying there and will book there again our next trip to the area.

  • Stayed: August 2013, traveled as a couple
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1  Thank Jimmie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salem Waterfront Hotel & Suites

Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range: $138 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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