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“Fantastic”

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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
Reviewed May 6, 2013 via mobile

Once again I found myself at the salem waterfront and it was great. Always a good stay with great food rooms and service. The location can't be beat, right in the center yet an ocean views. When it's nice out all attractions in salem are within walking distance and the staff is always willing I help you find your way there

  • Stayed: April 2013
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4  Thank Tim1425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,003 - 1,009 of 1,737 reviews

Reviewed May 6, 2013

I spent 3 nights at the Salem Waterfront Hotel and I enjoyed every minute of my stay. The room itself was amazing and I slept like a baby. I was in town for a wedding and the staff was so helpful when it came to getting back to the airport. When I needed to check out and catch an early morning flight out of Boston's Logan Airport I called the front desk around 1:30am and had them arrange for a taxi to pick me up at 5:30am. I was picked up on time and got to my flight with plenty of time. Also they loan you free Ipad's for your stay, simply an amazing establishment. If you are in Salem, you should do youself a favor and stay at the Salem Waterfront Hotel!!

  • Stayed: April 2013, traveled solo
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4  Thank brownl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

I stayed at the Salem Waterfront and Marina Hotel for a week during April. The staff is very warm, friendly, professional and efficient. The hotel provides a good location to visit Salem. The Regatta Restaurant of the hotel has great food and a nice and relaxing place to eat, the staff here too is very friendly and efficient.
Ms N. Toussaint, Rep. of Mauritius, Ind. Ocean

Room Tip: Go there do not hesitate rooms are all good
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  • Stayed: April 2013, traveled solo
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4  Thank MalaQuatreBornes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

We were there for a wedding but decided to stay and take in the sites. The hotel was very accommodating; convenient to everything. The food at the Regatta Pub was excellent and the waiters and waitress very friendly. The pool was a delight.

  • Stayed: April 2013, traveled with family
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3  Thank 890Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

We were in the area visiting colleges and decided to stay near the water in Salem. This was a perfect location for walking to restaurants and there was a fun brew-pub across the street. The customer service was excellent, rooms nicely decorated and clean. Overall a great experience- hotel has big hotel feel/ammenities on a very comfortable small resort scale.

  • Stayed: April 2013, traveled with family
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3  Thank familytravelerVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

My family of 5 stayed here for 1 night on 4/16. We were in town to tour Salem State with our oldest but having never been to Salem, decided to stay overnight in order to check out the town. The hotel is in a great location. 5 minutes drive to the college and walking distance to most attractions. The "waterfront" is extremely small. The hotel itself is not huge, the lobby, restaurant and pool are on the smaller side than other hotels, but everything was very nice. The staff was friendly and helpful. We stayed in the King Suite which was great. Bedroom with king size bed and second room with pull out sofa bed, small dining table, small fridge, keurig coffee maker with numerous pods to choose from. The bathroom was spotless. We received a $10 gift card for the hotel restaurant that we used for breakfast which was delicious. The only complaint I had was the intense smell of the lily's from an enormous floral arrangement in the lobby. The smell was overpowering and carried into the elevator. But if that's the only complaint I'd say you should give this hotel a try if you are in the area!

Room Tip: Top floors (4th or 5th) may offer a slight water view.
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  • Stayed: April 2013, traveled with family
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3  Thank rysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

As a handicapped traveler, I have unique needs, well beyond those of the average traveler. The Salem Waterfront Hotel has gone "above and beyond" on every one of my stays.

I don't know where to start. The staff is outstanding, particularly Ryan, Harmony, Ashley (and others too numerous to name). The building, rooms, and lobby are especially inviting. The floral arrangements, the mantle decorations, the freshly baked cookies and hot cider, and above all, the gas fireplace on a cold rainy afternoon are welcoming.

After my first stay in early February, on my return week after week, the hotel set up the room to my specifications. Especially important to me, is the roll-in shower; this one is without a doubt the best design I've ever seen. The threshold at the outer edge of the shower prevents water from getting on the floor - a slip hazard for somebody who has difficulty walking.

The personal Keurig coffeemaker in the room is a real plus. Partnered with complementary bottled water, you're all set for your morning coffee.

In the winter, following snowstorms, I left the hotel only to find that my van had been cleared and shoveled out. It made getting to work that much easier.

I have recommended that the management and staff of this hotel form a consulting firm and consult to other hotels and hotel chains. They clearly "get it".

Not one, not the "G" in Galway, Ireland, the JW Marriott in Indianapolis, Indiana, the Hilton Garden Inn in Warwick, Rhode Island, the Residence Inn in Danvers, Massachusetts, The Palmer House in Chicago, Illinois, while ranging from good to excellent, can measure up.

The Regatta Pub is cozy, the staff are friendly, the food is amazing, and the prices are quite reasonable. While I was having dinner on several occasions, I couldn't help but overhear the wedding planner with some soon-to-be brides and grooms. A a special occasion in a special location.

Take my advice. If you're coming to the Salem area, or even the greater Boston area, book at the Salem Waterfront Hotel.

  • Stayed: April 2013
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3  Thank MargaretB672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salem Waterfront Hotel & Suites

Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range: $140 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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