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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed December 9, 2012 via mobile

Staff was great and the regatta pub was excellent. Our room was clean and well worth the money. My family and I won't hesitate to stay here again. We have stayed at this hotel in the past and it seems it is always improving. We enjoyed having the iPads in the room and the kids enjoyed the pool which was very clean. We're looking forward to our next stay here.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Tim1425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,633 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
70 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 bubbles Reviewed December 6, 2012

Bordering on mediocrity. The hotel's saving grace is its location right on the marina. Our room was really large. Late 80s decor. Front office staff were mediocre it seemed. Phone charge was expensive, but, hey that's my fault I should have known better.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mahiwahoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

The Salem is a great hotel for the price and location. It is at the doorstep of activities and dining in downtown Salem, literally two blocks, depending on what you are looking for. It does not have a 'waterfront' experience, like a 'Cape Cod' Hotel, as the name might suggest, but it is nestled in very close to the water - but you won't find a hotel that has great water views in Salem anyway. The rooms are clean, the service is great, they have WiFi, and are upgrading all their rooms - and you most likely will get one of them when you book. They have nice shampoo, and always give you a toothbrush and toothpaste.....Will definitely stay again!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CarySTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

There was friendly hotel staff members. The hotel was in a central location to a lot of the shops and attractions. The swimming pool was nice, was a little disappointed there was no hot tub. The room was decorated beautifully. Overall was a great stay.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank shelbyanne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melrose, Massachusetts
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

This hotel has an exceptional location in Salem. It is very close to everything so you can park your car and walk no matter what the weather. The lobby's gas fireplace was on and there was a huge flower arrangement on the table so it was very visually appealing. Our room was in a corner with 2 windows which was quite nice. We were only on the second floor so we didn't have much of a view but rooms on either the 4th or 5th floor would probably see quite a bit of the harbor. Our only problem with the room was the heating unit. It was forced hot air and quite loud and the unit was right near the bed. We had to turn it off completely in the middle of the night. The room does have a Keurig coffee machine which was a nice touch and better than the usual tiny hotel coffee machines.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed November 26, 2012

The mostly glowing reviews from other travelers had prepared us for a reasonably luxurious stay. We found, however, that, with one major exception, the hotel was perfectly serviceable. It reminded us of a Days Inn or a similar property. The lobby is filled with natural light, and the elevators were acceptably fast and spacious. The hallways are clean, as was our room, which had comfortable beds. We were on a low floor but didn't hear any street or parking lot noise. The configuration of our room was such that only one, lonely window sat at the end of a long, narrow room, so even though the sun was out in full force, our room was always dim. There was sufficient electric lighting, though, and the electrical outlets were also sufficient. All in all, we would have returned for future stays, just with adjusted expectations, but for one major consideration: the pervasive, overwhelming chemical air freshener miasma. Usually one or the other of us will notice or comment on a smell, but this one knocked us both around, hard. When we first entered our room, we dashed for the window, which is designed to open, but to which small wood blocks have been attached that cruelly prevent the window from opening. We decided to tolerate the smell since we weren't planning to spend much time in the room, but we did leave the room again as quickly as possible. The hallways and elevator were much, much worse, and even the hotel lobby smelled chemically. I don't know if some air circulation component had failed or if this is normal, in which case one can't help but wonder what is being covered over with the heavy fragrance. It made the property feel much less clean than it appeared. At our request, the housekeeping staff did not use any "air freshener" products in our room so our room was a little better on the second day. I was prepared to mention the odor to the front desk upon checkout, but the employee didn't ask how our stay was or demonstrate any particular interest, so I didn't bother. We won't be going back to this hotel, unfortunately. If you don't mind strong artificial fragrance in the air, the hotel certainly provides good value for the low price, but breathing comfortably is just a baseline requirement for us.

  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Heather086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed November 22, 2012

Upon checking in, no offer of assistance w/ bags to room. My two most important criteria is spotless bathroom & a good clean bed. The sheets were nubby & dingy. The pillows stank like an old man who never shampoos his head. The bathroom corners were dusty & hairy, chips & debris stuck on walls. Not very presidential :(

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Workstovacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salem Waterfront Hotel & Suites

Property: Salem Waterfront Hotel & Suites
Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Phone Number:
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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