The mostly glowing reviews from other travelers had prepared us for a reasonably luxurious stay. We found, however, that, with one major exception, the hotel was perfectly serviceable. It reminded us of a Days Inn or a similar property. The lobby is filled with natural light, and the elevators were acceptably fast and spacious. The hallways are clean, as was our room, which had comfortable beds. We were on a low floor but didn't hear any street or parking lot noise. The configuration of our room was such that only one, lonely window sat at the end of a long, narrow room, so even though the sun was out in full force, our room was always dim. There was sufficient electric lighting, though, and the electrical outlets were also sufficient. All in all, we would have returned for future stays, just with adjusted expectations, but for one major consideration: the pervasive, overwhelming chemical air freshener miasma. Usually one or the other of us will notice or comment on a smell, but this one knocked us both around, hard. When we first entered our room, we dashed for the window, which is designed to open, but to which small wood blocks have been attached that cruelly prevent the window from opening. We decided to tolerate the smell since we weren't planning to spend much time in the room, but we did leave the room again as quickly as possible. The hallways and elevator were much, much worse, and even the hotel lobby smelled chemically. I don't know if some air circulation component had failed or if this is normal, in which case one can't help but wonder what is being covered over with the heavy fragrance. It made the property feel much less clean than it appeared. At our request, the housekeeping staff did not use any "air freshener" products in our room so our room was a little better on the second day. I was prepared to mention the odor to the front desk upon checkout, but the employee didn't ask how our stay was or demonstrate any particular interest, so I didn't bother. We won't be going back to this hotel, unfortunately. If you don't mind strong artificial fragrance in the air, the hotel certainly provides good value for the low price, but breathing comfortably is just a baseline requirement for us.
- Official Description (provided by the hotel):
- Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more less
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- Also Known As:
- The Salem Waterfront Hotel And Marina
- Salem Waterfront Hotel