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“Food was average the service was bad” 3 of 5 stars
Review of Scratch Kitchen

Scratch Kitchen
245 Derby street, Salem, MA 01970
978-741-2442
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Ranked #36 of 219 Restaurants in Salem
Certificate of Excellence
Cuisines: American
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Restaurant details
Good for: Families with children
Dining options: Dinner, Brunch, Seating, Takeout, Waitstaff
Description: New restaurant.
Monee, Illinois
Level Contributor
56 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Food was average the service was bad”
3 of 5 stars Reviewed October 14, 2013

So we stopped here before exploring Salem. We got a seat quickly. The issue is that it was not that busy but we waited for 10 min before someone came and got our order. Then other people got their food that came in and ordered after us. It almost felt like we were ignored. The male waiter said oh your waitress must have gotten turned around. It is such a small place I don't know how you could. For the wait the food was average.

  • Visited October 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 3 of 5 stars
      Food
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Thank jessicamariez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

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Tuolumne, California, United States
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“YUK!”
1 of 5 stars Reviewed October 14, 2013

Sorry to say but this place was terrible to our standards. They claim that everything is made fresh but what they don't say is that they don't offer much for the price. My husband had the pulled pork that was as dry as the sidewalk with smoke being the only real flavor. I had a BLT (figured how can you screw that up) to only have it come without any of the proclaimed homemade mayo so I also choked down a nasty dry meal. The only plus was that our waitress was very pleasant. If you want a good meal go to the Howling Wolf and you wont be disappointed.

Visited October 2013
Helpful?
Thank JustHangen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkersville, Maryland
Level Contributor
101 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Not happy”
2 of 5 stars Reviewed October 14, 2013

We may have picked an off day but the evening we went for dinner was not anything we enjoyed. The clam chowder was very good I had a Vermont cheddar cheese sandwich on sourdough, it was ok but it also cost $6.00 just for the sandwich. They make all their own condiments so the order of French fries came with homemade ketchup- where is the Heinz, did not like that at all. Could have lived with all that but when we asked if the $2.25 ice tea included refills we were told for an extra $1.25. Today, rarely do you pay more for a refill. Service was slow, food was delivered quickly but we waited to long for our check, there were not many people.

Visited October 2013
Helpful?
Thank 16lob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Connecticut
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“outstanding food and service”
5 of 5 stars Reviewed October 13, 2013

we ended up visiting scratch on our Salem food tour and the experience was amazing. how often does the chef come to your table and tell you about the awesome stuff he prepared for you. The food was fresh and from local vendors which was great if you go the bacon dusted fries are a must and the ham and swiss as simple as it sounds is anything but; this place is a definite stop but pick your time wisely the food is so good they do become packed!

Visited October 2013
Helpful?
Thank Sweetpea081808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinton Falls, New Jersey
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“a MUST for pork lovers!”
5 of 5 stars Reviewed October 8, 2013

We stopped here on our Salem Food Tour with Karen and were thrilled. This place is locally sourced and a must visit while in Salem. The food is great. We wish we had time to eat there again! Delish

Visited October 2013
Helpful?
Thank bird5682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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