Wow, talk about two extremes. My family and I took this tour back in 2008 and were very happy with it. So of course when we went back last month (06/2014) we bought tickets. What a change a few years makes. We were very close to simply walking away mid way through it because we were so bored. Our guide was just sort of discussing what "a friend of a friend saw once a few years ago" there was more information in the free "visit Salem" guidebook that there was on this tour. I don't know if the problem was our guide or if the ownership/management has changed but based on our most recent tour we will never take this tour again.