My wife and I stayed here September 2011 and found everything about this hotel EXCELLENT the Staff, the Ambience, the Restaurant and location. We would definately recommend this place. Don and Jean Geelong Australia. More
My wife and I stayed here September 2011 and found everything about this hotel EXCELLENT the Staff, the Ambience, the Restaurant and location. We would definately recommend this place. Don and Jean Geelong Australia. MoreShow less
While your review is brief, it is nonetheless very helpful. You touched on virtually every aspect of what makes a hotel stay a great one. Your headline is very telling, and we sincerely appreciate the time that you took to let future travelers know where to stay in Salem, Massachusetts.
Thank you so much,
Just before Christmas, Miss Pattikins(our labrador retriever) and the rest of her family(my husband and myself) stayed at the Hawthorne Hotel to attend Salem's annual historic houses tour. We were graciously welcomed at the hotel, with special gifts for our dog. The hotel's lobby and surroundings were festively decorated with a myriad of poinsettias and sparkling lights for the holiday season. Our room and bath(part of the "pet package") were cozy but very comfortable and thoughtfully appointed. The staff(front desk, housekeeping and restaurant) couldn't have been more pleasant. Parking was provided by the hotel, and it was easy walking distance to Salem's highlights, including the outstanding Peabody Essex Museum, as well as dining and shopping. We look forward to our springtime visit to Salem and our next overnight stay at the delightful Hawthorne Hotel.
Dear wwk607 45:
We love pets! We are so happy that you love yours too, and that you appreciate our “pet floor” and special pet amenities. Thank you for painting an excellent picture of what staying at the Hawthorne Hotel is like. We are certain that future travelers will be well-served by reading this careful and thoughtful review.
We look forward to welcoming you back again in the spring.
We make it a point to stay here at least once a year, just to get away, and have done so for the past nine years. Our most recent trip was another reminder of just how unique the Hawthorne Hotel is. This historic property has a charm that simply can't be found in newer properties. The attention to detail in the wood paneling, the working fireplace in the lounge, the large fresh flower displays in the lobby all help create an atmosphere that is warm and comfortable. Everyone on the staff is friendly, helpful and accommodating. The food is well prepared and the rooms are most charming. We look forward to our next visit.
Dear Paul H:
Such a perfect review! Thank you so much for the excellent review of the Hawthorne Hotel. We are sincerely grateful to have repeat guests such as you, and want you to know how much we appreciate your kind comments.
You paint an excellent “word picture” for other travelers, and I know from my own personal experience in looking at other on-line reviews how important this kind of review can be to others.
We will certainly share your kind remarks with our staff, as we want them to keep up the excellence that you point out. We look forward to welcoming you back again, soon, we hope!
An historic hotel in the hearth of Salem that has a lot of caracter and pleasant staff
Thank you for your brief, yet heartfelt, review. We do have a hearth in the Tavern, and our staff does have a lot of heart. I like how you combined the two.
Thank you again, We look forward to welcoming you back again soon.
As usual we had a wonderful time. We come every year for my birthday. Did you know they give you your meal for free on your birthday??? My only problem isn't with the hotel, but when there are weddings that have guests staying at the hotel, it can get kind of loud in the hallways. We usually request a room away from wedding guests. Love the history of the area!
How nice of you to help us promote our birthday special! However it is that others find out about a perk, whether from a friend, or from an on-line review like this, getting a little something extra is always a nice part of traveling.
We do appreciate all of your comments, and work with our guests individually to assure each receives the best possible experience here.
We are so glad you love the history of Salem, and the hotel. Thank you so much for reviewing us.
very inviting, comfortable and warm. charming, historic, beautifully decorated. staff very helpful and friendly.
Dear Susan L
Thank you so much for taking the time to write a review for your stay with us last year. We do sincerely appreciate it. You will be very pleased to know that since you visited in February of 2011 we have made some major upgrades to our rooms. So, if you were happy before, you should be even happier when you return. We do look forward to welcoming you back again.
Again, we and future travelers are very happy for your input. Thank you!