My wife and I recently stayed here and were disgusted. They sold us what they said was an upgraded room and a queen bed. AND IT WASNT when we called to see if there was a mistake they said it was the the queen. It clearly wasnt what we ordered or if it was they have no clue what a queen size bed looks like. Unreal. My next email is the tourisim board and the weights and measures. The lobby was fine but the service , attitude and miss information is unreal.
Stay at the waterfront unless you like paying 2x for 1/2 the quality.
- Official Description (provided by the hotel):
- Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more less
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- Also Known As:
- Hawthorne Hotel Salem