Bought tickets through a Groupon. If I would have paid full price I would have asked for my money back. The tour was too large and it was hard keeping up and you couldnt hear the guide. People kept screaming out that they couldnt hear but nothing was done to accommodate. Went in October and there were so many tours going on people were getting in the way and tour guides were trying to speak over one another. The guide was a little pushy about tips. Good facts about Salem and history but not scary at ALL.