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“Tucson Review”

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Hilton Garden Inn Tucson Airport
Ranked #15 of 130 Hotels in Tucson
Certificate of Excellence
Huntsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Tucson Review”
Reviewed December 23, 2013

Very good stay. The initial meeting with staff at registration was a good indicator of how the stay would go. The staff was warm, genuine, and professional. The fitness room was a little sparce, however, it served its purpose for me. The room was clean and the Keurig coffee maker a reql plus.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
We value your patronage and we appreciate you taking the time to share your comments. I’m sorry every aspect of your stay wasn’t perfect. A perfect visit is truly our goal with each guest. We hope you will give us another shot at giving you a 100% satisfaction on your next visit if your travels take you to Tucson.
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580 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Newnan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2013

Water so hard you cant get the soap off when taking a shower. Also, the wireless internet was never available....even when they said it was....it was not and they never fixed these problems for 5 days.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Scott W M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, December 20, 2013
I really appreciate you taking the time to share your disappointment with your recent experience that you had at our hotel. We appreciate all feedback and we will use it to improve the guest experience. I will pass these concerns on to the respective department managers and follow up with them to ensure they are corrected. We hope you will give us another chance if you are in the area.
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San Diego, California, United States
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 13, 2013

Stayed at this location while in toms for business. Overall clean hotel with friendly, young staff. This hotel was quiet and good choice for business travelers. The location isn't my favorite as there are only fast food locations but at least the hotel has a restaurant that is decent.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
We appreciate the positive comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business.
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A TripAdvisor Member
Reviewed December 12, 2013

Close to airport, very clean. Great rooms, great beds. The location is good, close to the airport but not on the airport road. Nice lobby with a great breakfast. I like they have their own resturant and bar. The rooms are large with sleep number beds with high quality bedding and pillows. Internet service was fast and easy to log on to. Maid service was very good also.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again.
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Hermosillo, Mexico
1 review
Reviewed December 11, 2013

What a great staff everyone was very nice and kind. Offer to help in any way. The Hotel looks nice and the most important CLEAN, nice room and great food at the restaurant. The Lady Chef in the morning did an excelent job her breakfast were tasty and good portions. I would stay again at this hotel.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yanin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
Thank you for highly recommending our property. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orange, United States
1 review
Reviewed December 3, 2013

Clean rooms, friendly staff, and great food. This Hilton Garden Inn is far superior to the other in Tucson. Restaurant food excellent, very reasonably priced, and staff very friendly. An excellent value for the money.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona
Level 4 Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 22, 2013

Spent one night on way to southern AZ. We have stayed in many HGI's this year and this is one of the best. What makes it so good is the entire staff (front desk, restaurant, bar, housekeeping). Everyone goes out of their way to make sure you enjoy your stay. The hotel lobby is newly renovated and the rooms (all have refrigerators) are very nice. We ate dinner and breakfast and also took part in the Happy Hour and they never missed a beat. The food was very good and at dinner we were introduced to the chef who ask us if we had any special needs. The swimming pool is large and a unique design and the exercise room is superior with multiple machines and weights.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank murraygirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk H, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, January 21, 2014
Thank you for sharing online the outstanding service you received while staying at our hotel. We are happy to hear you found everything to your satisfaction. We appreciate your business and we look forward to more in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tucson Airport

Property: Hilton Garden Inn Tucson Airport
Address: 6575 South Country Club Road, Tucson, AZ 85756-7101
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Tucson
#12 Family Hotel in Tucson
#14 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tucson Airport 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Hilton Garden Inn Tucson Airport hotel is one mile from Tucson International Airport (TUS) and minutes from downtown Tucson, AZ. Enjoy shopping, dining, and entertainment at nearby Tucson Spectrum, as well as local golfing and sightseeing. This Tucson airport hotel also offers a complimentary shuttle service to anywhere within 2.5 miles of the hotel. Stay in a modern guest room at this Tucson hotel, all of which offer complimentary high-speed internet access and premier amenities. Start each day with a delicious cooked-to-order breakfast, and enjoy classic American dishes in The Garden Grille & Bar restaurant. Grab snacks from the 24-hour Pavilion Pantry® convenience store. Keep up with work in the Business Center, which offers printing and photocopying access, or host a conference in the 4,488 sq. ft. Santa Rita room for up to 250 guests. Swim laps in the beautiful outdoor swimming pool with a lazy river and whirlpool for the whole family to enjoy, or work out in the fitness center with cardio machines and weights. To keep fit in the comfort of your own room, borrow a Stay Fit Kit® from reception. ... more   less 
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Also Known As:
Hilton Garden Inn Tucson Airport Hotel Tucson
Hilton Tucson
Tucson Hilton

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