Even before I begin the check-in process at most Hilton Brand hotels, I look on the desk walls for a sign indicating the property is privately owned and simply licenses the brand. That is the case for the HIG Tucson airport. With that said, it is what can be expected of a four to five year old busy HGI. The staff is what takes this property beyond a 3 star rating. Front desk, the Hilton greeting, speech and bottled water by the book though not robotic, actually very well done and courteous. The laides serving guests at breakfast? Awesome job, ladies. Your smiles and genuine willingness to make breakfast dining enjoyable is well appreciated. The rooms are the standard HGI comfort beds yoh set the firmness on, not visibly worn or old. The bathrooms were clean, carpets could use a cleaning and on close exaimnation one of the beds could have used a clean duvet. What keeps this property at a 3.5 is when I am in a location where the temperatures exceed the mid 90's, I expect to walk into a cool, comfortable room, not one with the thermostat set to the mid 70's and stuffy. Also keeping the rating down is having placed a fair value of goods in the fridge only to find out the next day it was not even powered on. Maybe I should have checked but it goes back to the opening comment, licensees tend to cut costs more than Corporate and you have to be prepared for some not so subtle differences. Pool area was nice if you have kids or during this week, evening for a cool dip. Local dining is limited and sketchy af best.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Tucson Airport hotel is one mile from Tucson International Airport (TUS) and minutes from downtown Tucson, AZ. Enjoy shopping, dining, and entertainment at nearby Tucson Spectrum, as well as local golfing and sightseeing. This Tucson airport hotel also offers a complimentary shuttle service to anywhere within 2.5 miles of the hotel. Stay in a modern guest room at this Tucson hotel, all of which offer complimentary high-speed internet access and premier amenities. Start each day with a delicious cooked-to-order breakfast, and enjoy classic American dishes in The Garden Grille & Bar restaurant. Grab snacks from the 24-hour Pavilion Pantry® convenience store. Keep up with work in the Business Center, which offers printing and photocopying access, or host a conference in the 4,488 sq. ft. Santa Rita room for up to 250 guests. Swim laps in the beautiful outdoor swimming pool with a lazy river and whirlpool for the whole family to enjoy, or work out in the fitness center with cardio machines and weights. To keep fit in the comfort of your own room, borrow a Stay Fit Kit® from reception. ... more less
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- Also Known As:
- Hilton Garden Inn Tucson Airport Hotel Tucson
- Hilton Tucson
- Tucson Hilton