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“Not Your Everyday Airport Hotel”

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Hilton Garden Inn Tucson Airport
Ranked #14 of 130 Hotels in Tucson
Certificate of Excellence
1 review
“Not Your Everyday Airport Hotel”
Reviewed April 10, 2013

This is the second time we have stayed at this airport hotel and both stays were great. The staff is amazing - very helpful and friendly! The location is very close to the airport, so the van ride was quick and easy (5 min?). I rated quiet room lower - not because of hearing hallway noise, but because when the a/c came on it was pretty loud (and the planes, of course, but I realize that's what you get at an airport hotel! ALWAYS travel with earplugs.). It's so relaxing by the pool and not many reasonably-priced hotels have lazy rivers (especially near the airport). This hotel is a real gem!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn D, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, April 17, 2013
Thank you for your return business and acknowledging the staff, they love being recognized for providing helpful and friendly service. In our daily training we always remind the staff that it is “them” who make the difference and because of their efforts guests will return like you did. We will have the maintenance department look into the A/C noise as it should not omit such a loud noise on start up. I'm glad you enjoyed the lazy river; it is lots of fun and certainly sets us apart from the surrounding hotels at the airport. We all look forward to your continued business and thank you again for taking the time to acknowledge my staff.
Yours in Hospitality, Shawn Delaney General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Tucson, Arizona
1 review
Reviewed April 8, 2013

The complete Staff were friendly, professional & consistant: ALL Front Desk efficient, Housekeeping accommodated our schedule, Breakfast servers/cooks presented fresh quality meals, maintenance responsive (minor elevator issue).Fine examples of Tucsonan "Old Pueblo" Pride! Good location near Airport/ inner city, U of A easily accessible.Room was clean, amenities made our stay very comfortable. only wished for a balcony to enjoy the springtime desert air. Will definitely stay here again.

Room Tip: East side has beautiful sunrise/west has sunset/use 3rd floor
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank bilyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn D, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, April 9, 2013
We are delighted you enjoyed your stay, balconies would be great as I to love the spring desert air, as an alternative we have a great pool deck with lots of umbrellas and a lazy river pool to float around and relax after a long day, we also have a covered patio next to our restaurant so you can relax and enjoy the sunset all while having a evening cocktail. Please come see us again and we will be certain to reserve you a room on the third floor once again.
Have a great spring, Yours in Hospitality Shawn Delaney General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 7, 2013

We made an emergency trip to Tucson to help a family member. The staff at the Hilton Garden Inn were amazing! We had several changes to our plans during our stay. The staff was extremely accommodating and worked with us to make our stay very positive. Without the positive and cheerful staff who supported us during an extremely challenging time in our life we would have had a much more difficult time.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn D, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, April 9, 2013
Thank you for taking the time to acknowledge the hotel and staff, the staff loves when they have made an impact during a guests stay. We are hopeful the next time you are in Tucson is under less stressful times and please come see us again.
Have a great spring, Yours in Hospitality Shawn Delaney General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Level 6 Contributor
593 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 415 helpful votes
Reviewed March 28, 2013

When you pull into the hotel, just be careful. Someone with a brother at autobody shop designed the entryway. There is a curb that sticks out sort of unusually and it is very easy to run over. Otherwise the hotel is very nice. And they even have a happy hour at the bar! They have a local beer on tap that is a super (Tucson Blonde).

  • Stayed July 2012, traveled on business
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Helpful?
1 Thank kuwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013 via mobile

Rooms were clean and spacious. Service was friendly and very accommodating. Kids lived the pool with the lazy river and inner tubes. I would stay here again for business or vacation. Bar service was great. Food at the grill was very good as well.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Bcbbwca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 16, 2013

Was very upset with pool hours. The hours stated for pool is 5 a.m. till 10 p.m.
Woke up at 8 to use the pool facilities and desk said the driver is in route to airport drop offs. It is now 11:43 a.m. and still no pool. Talk with desk and said it will not be till another two hours till it will open up due to manager taking people to the airport. Check out time is 12 p.m. And there is several guest waiting for the pool to be opened now. One of the reasons why we picked this hotel is because of the pool and it being spring break and that is all the children want to do is SWIM. And also the reviews the hotel received. What a disappointment. Seems like pool should have been open at 5 a.m. before airport shuttles took place.

Room Tip: Check out pool hours and times before you purchase....if you have children.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn D, General Manager at Hilton Garden Inn Tucson Airport, responded to this review, March 22, 2013
Thank you for your review and for bringing this issue to my attention. The pool opening late is unacceptable, our maintenance department who maintains the pool was continually pulled away from the weekly maintenance tasks that morning which delayed the opening, going forward we have moved this scheduled maintenance of the pool to the weekdays when pool usage is very low. We hope you will give us another try, the pool and lazy river is a great place to kick back and relax, please call me at 520.741.0505 and I'll be able to assist.
Yours in Hospitality, Shawn Delaney General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
League City, Texas
Level 6 Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 14, 2013

This hotel has a great location if you need to be near the airport. Also has good food and very pleasant employees in all departments.
Close to davis-monthan AFB if you like aircraft graveyards and just a short drive to the fun downtown and to area shopping spots.
My second time here and love and will be back.
Both times were for aviation schools but would bring the family for a desert vacation.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasSkyPilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tucson Airport

Property: Hilton Garden Inn Tucson Airport
Address: 6575 S Country Club Rd, Tucson, AZ 85756-7101
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Tucson
#12 Family Hotel in Tucson
#14 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tucson Airport 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Hilton Garden Inn Tucson Airport hotel is one mile from Tucson International Airport (TUS) and minutes from downtown Tucson, AZ. Enjoy shopping, dining, and entertainment at nearby Tucson Spectrum, as well as local golfing and sightseeing. This Tucson airport hotel also offers a complimentary shuttle service to anywhere within 2.5 miles of the hotel. Stay in a modern guest room at this Tucson hotel, all of which offer complimentary high-speed internet access and premier amenities. Start each day with a delicious cooked-to-order breakfast, and enjoy classic American dishes in The Garden Grille & Bar restaurant. Grab snacks from the 24-hour Pavilion Pantry® convenience store. Keep up with work in the Business Center, which offers printing and photocopying access, or host a conference in the 4,488 sq. ft. Santa Rita room for up to 250 guests. Swim laps in the beautiful outdoor swimming pool with a lazy river and whirlpool for the whole family to enjoy, or work out in the fitness center with cardio machines and weights. To keep fit in the comfort of your own room, borrow a Stay Fit Kit® from reception. ... more   less 
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Also Known As:
Hilton Garden Inn Tucson Airport Hotel Tucson
Hilton Tucson
Tucson Hilton

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