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Westin La Paloma Resort and Spa
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Reviews (2,926)
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All reviewsswim up barred door spagolf courseheavenly bedadult poolpool areatennis courtsbeautiful propertycatalina mountainsmain buildingself parkingfitness centermountain viewthe entire stafftucson areasabino canyonpools
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1,688 - 1,693 of 2,926 reviews
Reviewed June 13, 2013

Each year we hold a large luncheon at the Westin. Banquet manager, Peter M. and all his staff are amazing. We are treated like royalty on each and every encounter. Requests to change things, even at the last minute, are graciously handled. The food is wonderful. We are also pleased with the event planning staff and the wonderful and hard-working valets who cheerfully haul auction items and other supplies for us back and forth.

  • Stayed: May 2013, traveled on business
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Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this reviewResponded June 19, 2013

Dear Kim,

Thank you for your continued business at The Westin La Paloma Resort & Spa. We are beyond thrilled that our staff continues to provide excellent service and helps make your luncheon successful and memorable year after year.

We look forward to welcoming you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

We just spent 4 nights at La Paloma, in Tucson, while in town for a wedding. WOW! First the most impressive note. I lost my gold necklace in one of the pools, probably while enjoying the water slide! I checked with lost n found, and then again when we checked out, and they didn't have it but said they'd have the staff looking for it. Rob Malone called me, a couple hours later, to say another of the staff, Robert Auman had found it in a pool, and turned it in! I can't say how impressed I am with the integrity of the staff! The resort is beautiful! The beds and bedding were new and very comfortable. The bathrooms are awesome and kept like new! The housekeeping staff does great! The food at Azul, is delicious! The swim up bar, at the adult pool, was great!
We can't wait to get back there for another vacation! THANKS for a Great Vacation!

Room Tip: We visited with friends in many rooms, and each was quiet and impressive! There are rooms overlooking the pools and spa, and even they are quiet, with the patio, or balcony doors closed.
  • Stayed: June 2013, traveled with family
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Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this reviewResponded June 19, 2013

Dear Don,

Thank you for taking the time to share about your recent stay. We are so happy to hear we were able to assist in finding your lost necklace! We are delighted that you were able to experience our numerous resort amenities and that you enjoyed your entire experience.

We look forward to welcoming you back in the future!

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Reviewed June 12, 2013 via mobile

The views from some places at this resort are pretty, but we were facing a golf course and residential backyards. We stayed in a "newly renovated" room but it smelled very heavily of deodorizer. Long walk to the rooms from the parking lot, very little shade available in the pool area which was very crowded (we have a toddler so this was a bit annoying). Nothing terrible, but nothing extravagant either.

  • Stayed: June 2013
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Thank AAttryde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

Husband and brother and his family first time stay was great! La Paloma was our base of operations for entertainment (reading, backgammon) and conversation (ages 2 to 62...for 5 days). The water slide was fun and the number and variety of types pools from plunge to lap, to waterfall, were heaven in the heat! We requested and were happy with our upper floor room near the pool...Room was clean and we slept well! Service good! Food expensive in the main restaurant so breakfasted at Starbucks, lunched at golf tennis deli and ate dinners off property with the locals.

Room Tip: ask for an upper floor ...if mobility an issue ask for a room near lobby or main pool
  • Stayed: July 2012, traveled with family
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2  Thank Mollie826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this reviewResponded June 12, 2013

Dear Guest,

Thank you for taking the time to share about your recent stay. We are delighted you chose The Westin La Paloma Resort & Spa as the base of your entertainment operations! We are happy you enjoyed our pool area with our 177 foot waterslide as well as our restaurant and dining options.

We look forward to welcoming you back in the future!

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Reviewed June 8, 2013

We are local Tucson residents and spent two nights on a stay cation at the Westin. The newly romodeled resort is absolutely beautiful. The rooms are large as are the bathrooms. They have two sinks and the rainfall showers are exquisite. There are about 5 pools in the pool area as well as as a separate pool for adults. There is a large water slide which we didn't use but looked very fun. The swim up bar/restaurant was wonderful and really came in handy. Our only complaint was that people left their plastic cups all around the pool and today took on the look of a Spring break party with empty cans and plastic cups all around. People could and should have picked up after themselves but we also feel Westin employees could have been more attentive to the mess but came around very seldom to clean up. For that reason alone we gave the restaurant a four star rating rather than five. Other than that we loved the resort and will be going back a few more weekends this summer. I only hope their management staff read this to correct the pool mess.

Room Tip: Ask for an upper floor room with a city view.
  • Stayed: June 2013, traveled as a couple
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2  Thank lin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this reviewResponded June 12, 2013

Dear Guest,

We are thrilled you chose The Westin La Paloma Resort & Spa for your recent staycation. We appreciate your feedback regarding the pool area - we will bring this up with our team and make sure it is corrected in the future. We are happy to hear you enjoyed our newly renovated guestrooms and our new Heavenly Rainforest showerheads.

We look forward to welcoming you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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