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“Couldn't be happier!”

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Westin La Paloma Resort and Spa
Ranked #17 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Tucson, Arizona, United States
2 reviews
“Couldn't be happier!”
Reviewed February 10, 2013

I took one of my best friends to the restaurant, Azul, for a late Sunday lunch, and we were greeted with smiles and shown to our table. Our server, Jesse, was very kind and light-hearted, gave us excellent inside tips on our entree choices, and generally took excellent care of us. It was the tail-end of brunch and the busser, Bojana, who was efficiently changing out the tablecloths and settings nearby, was also keeping an eye on us and made sure we had everything we needed. The food was AMAZING and the helpings were generous for such affordable entrees. The whole atmosphere, including the staff, was warm and inviting. We had smiles on our faces the whole time. A wonderful experience. I am definitely going back...possibly for that enticing brunch setup I saw! Endless mimosas?! How could you go wrong?

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 19, 2013
Dear Amanda,

Thank you for taking the time to share about your recent experience at Azul. We are thrilled to hear that you and your best friend enjoyed your meal and that your service was excellent. It is always great to hear that our staff helped make your experience memorable.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,748 reviews from our community

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Traveler tips help you choose the right room.   Room tips (780)
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English first
Paradise Valley, Arizona
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 8, 2013

We Escape to Tucson Regularly to visit family. We would not consider staying anywhere else than La Paloma. The recent room improvents are great, the staff is always pleasant and it feel great to be greeted by people that know your name.

Room Tip: You cant go wrong with the mountain view
See more room tips
  • Stayed February 2013, traveled with family
    • Value
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Helpful?
1 Thank BaconGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 11, 2013
Dear Guest,

Thank you for your continued patronage at The Westin La Paloma Resort & Spa. We are delighted to hear that you enjoyed our newly renovated guest rooms and found our staff to be friendly and helpful.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Grove, Minnesota
1 review
Reviewed February 8, 2013

Wonderful place to stay. Recently renovated rooms with great accommodations. The beds are incredible and the housekeeping staff was very attentive. One day my room was cleaned three times! Damaris Cota cleaned our room most days. She was very friendly and thorough. I highly recommend staying here.
Jill Hughes and Craig Rohlf

  • Stayed February 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 11, 2013
Dear Jill,

Thank you for taking the time to post about your recent stay. We are thrilled to hear you enjoyed our newly renovated guest rooms and that our staff was able to make your stay comfortable.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensburg, Indiana
1 review
Reviewed February 5, 2013

The Westin is a class act, from top to bottom. Even the grounds crews trying to get their work done were courteous. Anything that was needed was addressed immediately. We needed shuttle service and Phyllis B. was quick to take care of our needs. Great Place.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Tammie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 7, 2013
Dear Tammie,

Thank you for posting about your recent stay. We are glad to hear you enjoyed your experience and that our staff was friendly and helpful.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 4, 2013

I planned a trip to La Paloma to celebrate my parents 25th Anniversary. As soon as I made the reservation I received an email from Miranda Oxford asking if there was a special reason I was making the trip. Long story short, she arranged to have a fruit & cheese plate along with a glass of wine & sparking wine waiting in my parents room upon their arrival. She was great and followed through with everything.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank Orla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 5, 2013
Dear Orla,

We hope your parents had a wonderful 25th anniversary celebration! We are happy that our staff was able to make your parent's celebration memorable.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2013

I was there for a seminar and the service was WONDERFUL!! Peter M. was there to take care of our every need and Angie B was awesome as well. The renovations were great and the staff was always nice and willing to lend a hand. Very accommodating and is something was wrong, they were sure to fix it and follow up...LOVED IT!!

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank JMH95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 5, 2013
Dear Guest,

Thank you for posting about your recent stay. We are thrilled to hear you enjoyed our resort-wide redesign and that you found our staff to be helpful and friendly.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnson, Ks
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2013

The above people at the resort restaurant were just outstanding. They're very friendly, courteous and provide wonderful service. They are to be commended for their excellent work. My party was there on a conference for three days and the service was always the same high standard each day.
Thanks for helping make our stay so enjoyable.

Room Tip: A great place to stay.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Moran T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayna D, Starwood Hotels at Westin La Paloma Resort and Spa, responded to this review, February 5, 2013
Dear Moran,

Thank you for sharing about your recent experience. We are delighted to hear that our staff was able to make your stay enjoyable.

We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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