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“Beautiful resort with attentive staff” 5 of 5 bubbles
Review of Westin La Paloma Resort and Spa

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Westin La Paloma Resort and Spa
Ranked #16 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
El Dorado Hills, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful resort with attentive staff”
5 of 5 bubbles Reviewed November 24, 2012

We travel to Tucson one or two times a year and always stay at the Westin La Paloma. We were very lucky this time to be the first guests in one of the remodeled rooms. The furnishings were beautiful and especially liked the flooring. They also did a great job on the bathroom and like the new shower heads. Our favorite person at the resort is Betsy at the Azul Bar. She remembers our whole family and we always look forward to spending time with her. We are looking forward to our next visit when the renovation will be complete.

Room Tip: Even though there were rooms near us that were being renovated, we were not disturbed by noise.
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaggieMae919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 26, 2012
Thank you for posting how you enjoyed the remodeled guest room. We appreciate your loyalty. Betsy will be here to welcome you and your family on your next visit. She will be anxious to show off the new Azul to you in the coming year. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,692 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (763)
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English first
Phoenix, Arizona
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed November 19, 2012 via mobile

Having a short stay here which may be a good thing. Resort is supposedly undergoing renovation, but not sure if I have a newly refurbished room or an original. All I can say is there's a musty odor and an outdated ventilation system. Might look at other resort options if you're coming to Tucson. There are many and I'll bet you can beat the price.

Stayed November 2012, traveled on business
Helpful?
1 Thank TimzTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 26, 2012
Thank you for your posting. From your review, I believe that you did not have an opportunity to stay in a renovated room. Call us directly as we may make sure you have a newly renovated guest room for your next visit to La Paloma. I’m certain you’ll be delighted with the new furnishings. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsborough, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

`Our room had all that we needed, Really clean, the room looked out on the Golf Course, designed by Jack Nicklas. We loved all of the meals. Try the French Toast! Our servers were so helpful and know all the places to visit!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brenda Biggs B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 26, 2012
Thank you for your review. We all look forward to welcoming you back to La Paloma for continuing great dining experiences along with the great golf & mountain views. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheyenne, Wyoming
1 review
5 of 5 bubbles Reviewed November 16, 2012

Attentive, responsive and friendly -- the staff at the Westin La Paloma are wonderful. A cheerful greeting each morning and a keen knowledge of what group you're with and where you're meeting. Peter Mnatzaganian is outstanding --

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WPC772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 26, 2012
Thank you for posting how our service is always professional and friendly. We hope to welcome you back to La Paloma in the near future. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
1 review
5 of 5 bubbles Reviewed November 14, 2012

My recent stay at La Paloma was one of the best vacations I have had in a while! I went with a group of buddies for the weekend and I was very much impressed by La Paloma. The resort had breath-taking views of the foothills of Tuscan. The staff was friendly and very accommodating to any request I had. The updated golf course is world class! A few of us played tennis at the new tennis facilities and it was the nicest tennis courts I have played on for years. They even had a 3 story water slide that made me feel like a kid all over again! I highly recommend La Paloma to anyone who is traveling to Tuscan or to anyone who wants a nice, relaxing, or fun-filled week.

Room Tip: Ask for the newly renovated rooms. They are top notch!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kyle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 15, 2012
Thank you for posting how everyone enjoyed their stay & play weekend. As you mentioned our tennis courts are of top quality, surfaced with the True Bounce Resurfacing System and meticulously maintained. I look forward to seeing you and your friends on the SlideWinder soon.We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hills Village, CO
Level Contributor
166 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed November 13, 2012

My wife and I spent a long weekend there and we were not impressed. The service left us wanting. The difference between this and other Westns is that you have to ask rather than have things offered. The culture could be better. The place seemed understaffed and those who were there we're willing but not We did not have a bad time. The golf courses are fabulous. Azul restaurant on the premises was good but not great. The rooms were large but could have been cleaner. All in all we expected better!

Room Tip: Ask for a room near the main building.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 15, 2012
Thank you for your posting. I would like to invite you and your wife to return, as this experience is truly not characteristic of our resort. Please call me directly and let us show you the service you expect and deserve. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brookfield, Connecticut
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

This is an unbelievably beautiful resort in the foothills of Tucson. 360 degrees of mountains, gorgeous landscaping, 4 pools with the fastest waterslide we have been down, health club, top notch restaurant, this resort has something for everyone. There is no place else to stay in Tucson!

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annamariebrookfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, November 13, 2012
Thank you for posting how La Paloma is the only place to stay in Tucson. We’ll see you soon. We wish you continued safe travels…remain well. Jonathan Litvack, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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