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“Typical Comfort Suites with very nice staff” 4 of 5 stars
Review of Comfort Suites at Tucson Mall

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Comfort Suites at Tucson Mall
Ranked #71 of 130 Hotels in Tucson
Certificate of Excellence
Fort Lauderdale, Florida
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Typical Comfort Suites with very nice staff”
4 of 5 stars Reviewed June 8, 2013

Spent three nights here last week. They were remodeling the lobby but the room was fine; large, clean, good bedding and towels, good AC (important since it was 107F my last day!!!) etc. The breakfast was fine for a free meal.
All in all the stay was typical but I must say that the staff was quite nice throughout.
In addition, it is very convenient to MANY restaurants and shops in and near the Mall.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dgpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    27
    38
    20
    10
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
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English first
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2013

We stay at the Comfort Suites whenever we're in Tucson. It's clean, the beds are VERY comfy and they have a great breakfast. The mall is right across the street if you have time. There's restaurants very close.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JackiePhxAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
224 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed May 21, 2013

This is a very nice property inside the Tucson Auto Mall perimeter and across Oracle Rd from the Tucson Mall. Restaurants nearby, shopping across the street. Room, beds, all very good. Great full breakfast. Will stay here again when in Tucson.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank dcjw700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 20, 2013

This hotel was old and average. Not at all what we are accustomed to at a Comfort Suites. Usually our favorite place to stay but not this time. Needed more light in the room but that might have been bad? Not a good value for the money.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Fas7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Comfort Suites at Tucson Mall, responded to this review, March 29, 2013
Thank you so much for your responce. Our property has just been sold and our new owners are taking pride in our hotel and renovations will start May 20th, 2013 where you will see many many improve,ents. Thank you so much for your impute and we are very sorry you did not feel as comfortable as you would have liked. Our hope is that when you come back to Tucson you will back to see our new and wonderful property. Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springville, CA
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 22, 2013 via mobile

Old room, dirty carpet, air conditioning wasn't working right wouldn't ever turn off, bed was old and uncomfortable, phone was broken by the bed and the breakfast is not worth it ...went to waffle house ..starting to think no more cheap choice hotel's!

  • Stayed February 2012
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank tmshafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, CO
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 29, 2012

Spent three nights here while visiting family in Tucson. I made the reservation here as it was the best price of the hotels in the area, and had two queen beds. Agree that it's getting dated. The decor is old, the bathrooms are definitely showing their age. They did have a nice flat screen tv, so that's a plus. Front desk service was very pleasant and efficient. Breakfast - well, it's free, and you get what you pay for, but it's fine, and there are plenty of restaurants around if you want something more. I was worried about noise since my room was closest to the entrance, but it was never a problem. It might have been if I didn't have the AC on, but this is Tucson, the AC is always on. Bottom line, while it's looking a bit old, it was comfortable and the price was right.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank SpringsTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed June 4, 2012

Stayed overnight for a business trip in Tucson, the hotel is OK, big room, dark interior design, somewhat gloomy for me but comfortable enough for a good sleep. Good basic breakfast.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Miner_DMS91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites at Tucson Mall

Property: Comfort Suites at Tucson Mall
Address: 515 West Automall Drive, Tucson, AZ 85705-6008
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites at Tucson Mall 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
The all newly renovated Comfort Suites® at Tucson Mall is centrally located one block west of the Tucson Mall, and is near several popular points of interest including University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. And a short drive to Interstate 10 will get you to Tucson area attractions easily and quickly.All new suites include spacious sitting areas with queen-size sofa sleepers, desks or tables, coffee makers, microwaves, refrigerators and laptop-compatible safe. Complimentary wireless internet access keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. For a truly leisurely stay, take advantage of the suites with whirlpool bathtubs.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites at Tucson Mall the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.In addition to free breakfast, we offer free wireless high-speed wireless Internet access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool.In addition to free WI-FI, business travelers will appreciate conveniences like access to copy and fax services. Business suites featuring spacious work desks, ergonomic chairs and two telephone lines are available. There are banquet and meeting rooms available to accommodate most events and business functions.The Comfort Suites at Tucson Mall is the best stay and best value for vacation getaways and business travel to the Tucson area. ... more   less 
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Also Known As:
Comfort Suites At Tucson Mall Hotel Tucson
Comfort Suites Tucson Mall
Tucson Comfort Suites

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