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“WHAT!?!?”

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Comfort Suites at Tucson Mall
Ranked #67 of 128 Hotels in Tucson
Certificate of Excellence
Winnipeg, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“WHAT!?!?”
1 of 5 bubbles Reviewed April 6, 2012

This was by far the most expensive of Comfort Suites I have stayed in on my Travels to Arizona from Manitoba, Canada I have spent...and DEFINATELY NOT worth the price we paid!!! The drywall in the bathroom was a couple pieces of drywall behind the toilet that had definately seen it's day & was beginning to warp along with the wallpaper which which was discolored & beginning to curl. Upon remarking to the front desk, they merely thanked me for bringing it to their attention...I don't know about you, but for the price I paid you think they'd knock a few bucks off...or have some other courtesy for staying there!? WILL NOT be returning to this Comfort Suites, and will recommend to all I know to avidly avoid this Hotel! VERY Disappointed w/this property!

Room Tip: The Sabino Canyon Comfort Suites is a MUCH better value, property is older, but it is DEFINATELY wor...
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darkman04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    35
    46
    27
    11
    2
See reviews for
35
35
11
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 18, 2012

Good location, right off of Oracle and Auto Mall, a lot of car dealerships. Plenty of restaurants and right across for Tucson Mall. Book a 1-room suite with a partial room divider, when we arrived the room that was given to us was nothing what we booked. They were generous to change our room. The staff was very nice and pleasant.

The pillows are not comfortable at all!!! They have down graded them to the size of a pillow that you may use on an airplane. Bring you own pillow. The hall carpets are very worn and in desperate need of cleaning. The light above our sink went out in the latter part of the night. They have no maintenance on site in the evening to get this replaced.

Jacuzzi was nice however; I don't think the water temp control was working correctly.
Full continental breakfast.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estes Park, Colorado
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 17, 2012

Centrally located to get anywhere in town, including sites, shopping, and restaurants. We had a king suite that was very well equipped. The breakfast is outstanding, which matters to us. Yes, you are surrounded by car dealerships, but it sure is well-lit at night,

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtnview970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Havasu City, Arizona
1 review
5 of 5 bubbles Reviewed March 15, 2012

Good location, right across from the Tucson Mall. Many reaturant chains and some local eating establishments in the Mall. Easy to get to downtown, UMC Cancer Center, and AU. Very clean. Nicly equipt with refer, microwave, HDTV even a safe. There is an exercise room (only has cardio) Friendly and helpful staff. Great and complete breakfast. This motel is also pet friendly. Great place to stay.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, USA
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed March 10, 2012

I chose property from another webdsite's "Top Secret Hotel". It had 4 out of 5 stars on the other website's review. I wanted to spend time in the northern part of Tucson.

My first complaint is location---surrounded by car dealerships. Nothing at all charming about this part of town. 5 + miles away from the area of town with the tourist attractions or from the "foothills" area of Tuscon.

Price---with tax and service fees 121.50 for one adult and two children. Could have had cleaner, and more updated hotel in a chain for much less this time of year in Tuscon.

Jacuzzi water temp not working. TV remote very difficult to use.

The nicest part of this experience was the friendly and helpful staff.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
140 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed February 19, 2012

An older hotel that could use a remodel. The room was clean and quiet. No restaurant on premises or adjacent to property. Close to mall.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed January 16, 2012

Good location for getting around in this part of town. Plenty of stores and good restaurants. Breakfast was plentiful and adequate. Beds comfortable and clean. Friendly staff. Management needs to address slight mildew issue around tub.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane9383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites at Tucson Mall

Property: Comfort Suites at Tucson Mall
Address: 515 West Automall Drive, Tucson, AZ 85705-6008
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites at Tucson Mall 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
The all newly renovated Comfort Suites® at Tucson Mall is centrally located one block west of the Tucson Mall, and is near several popular points of interest including University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. And a short drive to Interstate 10 will get you to Tucson area attractions easily and quickly.All new suites include spacious sitting areas with queen-size sofa sleepers, desks or tables, coffee makers, microwaves, refrigerators and laptop-compatible safe. Complimentary wireless internet access keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. For a truly leisurely stay, take advantage of the suites with whirlpool bathtubs.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites at Tucson Mall the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.In addition to free breakfast, we offer free wireless high-speed wireless Internet access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool.In addition to free WI-FI, business travelers will appreciate conveniences like access to copy and fax services. Business suites featuring spacious work desks, ergonomic chairs and two telephone lines are available. There are banquet and meeting rooms available to accommodate most events and business functions.The Comfort Suites at Tucson Mall is the best stay and best value for vacation getaways and business travel to the Tucson area. ... more   less 
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Also Known As:
Comfort Suites At Tucson Mall Hotel Tucson
Comfort Suites Tucson Mall
Tucson Comfort Suites

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