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“Clean, comfortable, and Great Staff!”

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Courtyard Tucson Williams Centre
Ranked #50 of 130 Hotels in Tucson
Certificate of Excellence
Wynnewood, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean, comfortable, and Great Staff!”
Reviewed April 7, 2014

We stayed three nights while visiting UAZ for our daughter. Very nice property and facility. Our rooms were clean and comfortable. The pool, whirlpool, and gym were very pleasant. The staff was especially pleasant, helpful, and courteous! Not availing ourselves of the restaurant, we cannot comment. The only downside was that the rooms/facility, while OK, seem overdue for an updating and freshening.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, April 8, 2014
Dear Clean, comfortable and Great Staff,

Thank you very much for your excellent review of the hotel. We definitely strive for cleanliness and comfort. Our staff is the best. I am so glad you enjoyed your stay. Please let me know if I may ever asssist you in the future. All my very best to you.

Sincerely yours,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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    26
    5
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
Livermore, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2014

This hotel is in need of up grade, our room was dirty and the bath room was in need of major cleaning. A/c heating system smelled of dust and room in general stunk, lack of freshness.
Over price for what you received, also the breakfast bar food was average, but again over priced.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, April 5, 2014
Dear old hotel at todays prices,

I am very sorry you did not enjoy your stay. Your comments definitely do not reflect our desired outcome. Please accept my apology. There is no excuse for a room that is not clean. I promise we will do our very best to do better in the future.

Sincerely yours,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrow, Ohio
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 29, 2014 via mobile

Very nice property and facility. Stayed two night while visiting University of Arizona for our son. If he chooses A of U for college will likely spend more time here. Staff very friendly and pleasant.

Stayed March 2014, traveled with family
Helpful?
Thank Robin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, March 31, 2014
Dear Nice Hotel,

Thank you very much for writing such a great review of our hotel. We are big fans of the U of A Wildcats. The hotel is conveniently located just 5.5 miles from the front entrance of the campus - just east on Broadway. We hope to see you again in the near future.

All our very best to you!

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tigard, Oregon
Level Contributor
741 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed March 23, 2014

From the frendlieness of the front desk staff to the housekeeping staff, it set the tone for a very good experience. Although I agree with other reviewers that it was due for an upgrade, it was still a good stay. Rooms were well appointed although the bathroom was a little cramped. Location is very good with a variety of restaurants within walking distance. Would definitely return.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HARRY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, March 24, 2014
Dear GOOD EXPERIENCE,

Thank you very much for writing such a great response about the hotel and staff. It makes us all very happy to know you enjoyed the service you received while staying at the Courtyard. Please know we are all "ears" to the comments about the need for an update to the hotel.

You have my word: we will always do our very best to make things great here for you.

I am certainly thankful for you, and hope you come back again soon.

Please feel free to contact me at any time.

All my best,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 22, 2014

We received a very friendly greeting at the front desk and that was the highlight of our stay. Nothing was particularly badly done. It's just that the physical aspects of the hotel are showing their age and are looking a bit tired. As carpet and paint wear, it becomes harder to assess cleanliness. We slept well and the room was generously-sized.

Room Tip: Our room looked to the North (I believe) and it's a view of the backside of some businesses acro...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmiboise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, March 23, 2014
Dear Time for some upgrades,

Thank you for your kind words about our staff. The hotel definitely has an excellent and hard working staff. We care about our guests very much.

Your comments about the carpet wear are well received. While we work exceedingly hard to take care of carpet both in-house and with our amazing, outside, professional cleaning company. We must admit there are times we are not perfect - especially during our busy peak season months - despite our best efforts.

Courtyard and Marriott have designed an amazing new guest-room for hotels receiving renovations 2014 and beyond. Stay tuned - I will let everyone know when our renovation happens.

All my best to you - please feel free to contact me at any time.

Sincerely yours,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
219 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed February 24, 2014

While most Marriott properties are predictably good (although sometimes predictably boring), the Courtyard at Williams Centre stands out as a notch above most.

The property is attractively located in an upscale office/financial institution part of Tucson, within easy walking distance of several restaurants. When you enter the lobby you are first stuck with the modern and clean design of the area. The hotel does, indeed, look as though it was built just a couple of years ago.

Like many Courtyards, the hotel provides a cafe serving breakfast (yes with Starbucks Coffee) or a light meal in the evening. A nice choice if you're traveling and you just want something light rather than a full heavy meal. There is a small, but very nice, patio area with a pool to kick back and relax.

The staff is genuinely friendly and eager-to-please. A couple of well-maintained computers are provided in the lobby at no cost - convenient for quickly printing your boarding pass. Complimentary newspapers are offered in the lobby each day - very nice when so many other hotels "nickel and dime" you for every little thing.

This Marriott Courtyard definitely has its act together.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skelt440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, February 25, 2014
Dear Better Than Most,

I loved reading your review. You really had great insights on the hotel. Thank you very much for taking the time to let everyone know. I hope you the very best. Please feel free to contact me at any time. I am here to help.

Sincerely Yours,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2014

By now you have read all the glowing reviews of how meticulous this property is kept. Despite being built in the 90's the hotel looks as fresh as the day it opened. What you don't know is that the manager Logan and his outstanding team routinely find room for those of us who cannot book a room at the nearby Davis Monthan Air Force Base Inn. The popular base inn is often booked up solid, and even during major events such as the mineral and gem show, Logan will do whatever he can to find a room for the troops. During the chaotic mineral and gem show and with less than a handful of rooms left, Logan further honors our military by not up-charging the usual "special event" price that all other hotels in the Tucson area charge.
Moreover, unlike most hotel front desk personnel who hide behind their counter pretending to be busy, Logan's staff is normally out in front of the desk to not only greet all who pass, but to ensure that all our needs are being met. Thanks for being there for the troops Logan. Your service honors us. -- Jim Z.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim_Z5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review, February 15, 2014
Jim,

Thank you for being an amazing guest! I had a great time talking to you while you were at the Courtyard. Yes, we are big fans of the Service Men and Women who visit Davis Monthan AFB and Tucson. Come one - come all.

I am so glad the hotle met your needs.

Please feel free to contact me at any time.

Sincerely yours,

Logan Shinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Tucson Williams Centre

Property: Courtyard Tucson Williams Centre
Address: 201 S Williams Blvd, Tucson, AZ 85711-4471
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Tucson
#22 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tucson Williams Centre 3*
Number of rooms: 153
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard Tucson, AZ hotel in Williams Centre provides greater flexibility & choices for our guests. Our new lobby features flexible spaces, free 40MEG Fiber Optic Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new Tucson hotel lobby experience is The Bistro-Eat. Drink. Connect., which provides guests with healthy food and beverage offerings with dinner service. Our hotel in Tucson, AZ is minutes from Park Place Mall, 5 miles from the University of Arizona and 7 miles from downtown Tucson & the Tucson Convention Center. The hotel is located 1 mile north from Davis Monthan AFB. The Courtyard by Marriott Tucson Williams Centre hotel will make you feel at home with luxurious bedding, garden-like surroundings, outdoor pool, whirlpool & exercise room. Our guests love the well-lit work desk, ergonomic desk chair & free 40MEG Fiber Optic Wi-Fi high speed internet in our spacious guest rooms. If hosting a meeting or event, our hotel has two meeting rooms totaling 1,248 square feet. ... more   less 
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Also Known As:
Courtyard Tucson Williams Centre Hotel Tucson
Tucson Marriott
Tucson Courtyard

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