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“We had a very pleasant 3-night stay”

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Homewood Suites by Hilton Tucson/St. Philip's Plaza University
Ranked #8 of 130 Hotels in Tucson
Certificate of Excellence
Nevada
Level 5 Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“We had a very pleasant 3-night stay”
Reviewed July 7, 2008

I don't feel that it is necessary to describe the room - it's been done many times before. Everything was clean and in working order. Great Internet connection! The employees are very friendly and helpful.

I do want to mention that there was no problem with the mattress and we never had a problem finding an empty table to eat breakfast.

The plaza, where the hotel is located, is very picturesque. Unfortunately the current situation took it's toll and there are several unoccupied stores. The existing stores and restaurants don't have much business, which is rather sad.

There is a strip mall at the intersection of River Rd and Campbell, 5-10 minute walk, with several restaurants and a Starbucks.

We really enjoyed our 3-night stay.

  • Liked — everything
  • Disliked — nothing
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank kori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Montreal
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 28, 2008

I was referred to this hotel by a colleague who travels very frequently, and did not regret my visit. The staff are extremely friendly and eager to please. The rooms are actually little suites, and I really appreciated having a living room area and kitchenette that were separate from the bedroom. There is also a sink and mirror outside the main bathroom.

I had read mixed reviews about the hotel, for instance, that the beds were lumpy and the hotel was a bit run-down. This was not my experience at all. I had a lovely, new mattress and the hotel was actually repainting the doors in the hallway nearby. Rooms were very clean as well. I didn't try the breakfast service, but there is a shopping complex with several restaurants next door.

If you are looking for a trendy boutique hotel, this is not it. The decor is obviously from the 1980s and is nothing extravagant (dark green rug and light coloured walls, nothing special). But, if you are looking for a comfortable, quiet hotel in the Tucson area, especially if you need to work or just want some peace, this is a great choice. Here's a tip: there is a Trader Joe's grocery store right across the street, so you can stalk your fridge. Just bring (or buy) utensils and maybe a plate, because the kitchenette is not stalked.

Also, I only realized on the night before I left that the hotel is about 1 mile from a really beautiful winding highway that leads up to the Catalina mountains. Do not miss this, it is SPECTACULAR at sunset, with Saguaros right by the roadside.

  • Liked — Having a suite with a kitchenette and a separate living area and workspace
  • Disliked — Internet service is pretty slow, but hey, it's free (you get what you pay for)
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank racMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 4 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 15, 2008

We loved our stay at The Windmill Inn at St Philips Plaza. It had everything my husband and I wish during a holiday. Both the rooms and the ground were exceedingly clean, neat, and pretty. Accommodation was generous with a good size suite, thick carpet, and more towels than ecologically conscious guests would wish. We enjoyed the swimming pool, the jacuzzi, the easy access to the two computers, and the extensive breakfast served as early as 6:00 am. Stepping out on the pleasant plaza was also part of the charm. Our only regret was that, after hiking all day, we did not have the opportunity to use the bicycles provided for the guests. Overall, a very enjoyable experience in a cleverly managed Inn. The Windmill is fulfilling its commitment to exceptional hospitality!

  • Liked — The Windmill is cleverly and generously managed
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank MinouBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2008

I was very pleasantly surprised by the staff at the Windmill Inn. They were truly delightful and very helpful. They can also bake a mean cookie. I found the lobby to be a nice size and was comforted to see that it was well maintained and clean. The elevator is a little small but I didn't have long to wait. The room was a very large decent size and is a suite. There were two double beds in the bedroom area and they were very comfortable. Clean sheets! There was a large sofa and lots of area to sit. There was a small breakfast bar and a kitchen area. There was small refrigerator and microwave that worked well and were clean. The living area was roomy and the furniture clean and relatively new. The bathroom had a tub was clean and could be entered either by the living area or the bedroom through either of two doors.
I did notice that the free breakfast ends rather early and you snooze and all the acroutements are gone very quickly when closing time comes. When I did have the opportunity to have breakfast, there was ample food and various offerings including do-it-yourself waffles, bagels, cereals and yogurt. Coffee, tea, milk, and juice were available. There were some fresh fruit there and as well in the lobby. The waffles were fun for me as an adult and I am sure that kids would enjoy making them in the self serve area. There were plenty of seats around the breakfast area. I noticed a bit late that there was coffee available during the day as well as fresh water on the side of the lobby and that is great touch. The staff honored my request for a late checkout for which I was very grateful.
My only complaint was that the pool was quite small and there were only a couple of older lounge chairs in the pool area. Being in Arizona the pool is most important to me. The guests were mainly retirees and very nice to my college age daughter and I. Did I mention how nice the front staff was? Yes and I had to repeat myself because they were. The place was very "Apple Pie and Chevrolet". By that I mean great hospitality like the good old days.
The area that the hotel is location is ideal to local shopping and close to a food market Trader Joes. It is also convenient to Sabino Canyon and the the vicinity to the foothills and golf. It is a 15-20 minute ride to the University of Arizona depending on traffic. At rush hour you need to give yourself a little added time but the school is located right on Campbell and Speedway. The location is also fairly close to Oracle Rd, golf courses at the resorts in that area and shopping. There are many restaurants along Campbell and close to the hotel. The ones within the shopping center of the hotel are a little pricey but convenient. You certainly need a car if you don't want to spend the entire time within the little shopping area. The shopping area itself has a spanish flavor to is and very cute like a village. Parking is free and we didn't have a problem finding a spot in spite of being in a shopping center. The hotel is not really close to the freeway but you really don't need the freeway to get around Tucson. I would recommend this hotel and Tucson in general.

  • Liked — location, safety, staff, cleanliness, good place for a female traveler
  • Disliked — needed more lounge chairs and pool relatively small
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank crfqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arcadia, California
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2008

Pleasantly surprised to find a decent-sized refrigerator and good sized bathroom, disappointed with lack of outlets in the bedroom.

Basically everything thing else, everyone said. I checked to see if there would be additional Windmill Suites properties on my drive to Miami, but alas, they are only in Oregon & Arizona.

$131 incl. tax

  • Liked — Parking
  • Disliked — Distance from highway
  • Stayed May 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bigjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 30, 2008

As others have noted already, customer service is a strong point of the Windmill. Friendly front desk staff definitely makes a difference.

As reasonably regular visitors to Tucson, we like the location of the Windmill, on the quieter northeast side of town, near River Road and the foothills. For grocery shopping, there's a Trader Joe's just down the block, along with a salad place (Chopped) for a casual meal.

The rooms are nice, and are actual suites with a separate living room and a small kitchen area. Furnishings and bathroom are average motel/hotel-type - nothing fancy but functional.

Their breakfast is definitely a weak link (so to speak). The breakfast tables are basically in the middle of the lobby, and seating is inadequate at peak times. The selection and quality of the continental breakfast is below average for places like this - they could do a lot better with just a bit more effort.

Green tip for the hotel: please get rid of the styrofoam cups in the breakfast area and in the rooms. Regular paper cups would be better; much better would be actual mugs and cups to reduce waste. Styrofoam isn't very good for the enviroment, and coffee, tea and other drinks just don't taste very good in it!

  • Liked — Customer service
  • Disliked — Continental breakfast
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank PhilAtty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 29, 2008

When I booked this hotel with some friends online, never having been to Tucson, I didn't know if this would be in a good location, or not. We were really happy with the hotel, not only because of its location but for the friendly staff and nice lodgings. The hotel is adjacent to a paved bike/job/walking trail along the Rillito river, so it was extremely easy to get a workout in, or just to get out and walk after a big dinner. It was across the street from Trader Joes, which was helpful since we had a kitchenette. Being situated in St. Phillips Plaza we had a nice place to walk around and look at shops and pretty fountains and tilework with the little one, without having to get in the car and drive anywhere. The location on Campbell Road was also great. This street has lots of cool restaurants, plus all the necesities like gas, etc. Plus you go straight down it and pass by the University.

Stayed March 2008
Helpful?
2 Thank sccarrillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Property: Homewood Suites by Hilton Tucson/St. Philip's Plaza University
Address: 4250 N Campbell Ave, Tucson, AZ 85718-6580 (Formerly Windmill Suites of Tucson)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Tucson
#10 Romantic Hotel in Tucson
#17 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Tucson/St. Philip's Plaza University 2*
Number of rooms: 122
Official Description (provided by the hotel):
All-suite Tucson, AZ, hotel near the University of Arizona Located less than five miles from the University of Arizona's main campus, Homewood Suites by Hilton(R) Tucson/St. Philip's Plaza University places guests near sporting events and cultural attractions. This extended-stay hotel in Tucson, Arizona, is set in the beautiful St. Philip's Plaza in the Catalina foothills, with wonderful shopping and dining options just steps away, including a weekend Farmer's Market featuring Southern Arizona's largest market devoted entirely to locally grown and manufactured products. Our Tucson hotel by Rillito River Park offers 12 miles of riverside trails. Enjoy easy access to Arizona-Sonora Desert Museum and Biosphere 2. Corporate travelers will appreciate our proximity to Honeywell, Raytheon, Ventana Medical and the University of Arizona Medical Center. ... more   less 
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Also Known As:
Windmill Suites Of Tucson Hotel Tucson
Windmill Inn Tucson

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