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“In room On Demand is a great feature” 4 of 5 bubbles
Review of Hampton Inn and Suites Tucson-Mall

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Hampton Inn and Suites Tucson-Mall
Ranked #26 of 128 Hotels in Tucson
Certificate of Excellence
Phoenix, Arizona
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“In room On Demand is a great feature”
4 of 5 bubbles Reviewed December 9, 2012

I stayed here on night for business as I try to stay at HHonors hotels as often as possible. The room was clean and comfortable. The TV had On Demand which was a great feature so I could watch some shows I had saved on my DVR back home. The staff was very friendly as well. I gave it 4 dots because the workout room is horrible. No weights at all, the treadmill belt was loose so I couldn't use it, and the stair steper was ancient. I didn't try the eliptical because I don't like those so I can't comment on this only other piece of equipment.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric_S_Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
    225
    131
    45
    23
    11
See reviews for
149
113
29
120
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Washington
Level Contributor
158 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed November 26, 2012

When checking in we asked for an outside room as we like to open our window. The room we got opened over the second floor roof air conditioners. The noise and smell meant our window had to stay closed. We should have gone back to check-in but were so tired we just closed the curtain. The bathroom had one of those holes in the roof that howl 24/7 so we had stereo hum all night.
There was an internet cable on the desk that didn't work and after checking behind the desk found there was no wall connection. We did get Wi Fi. The card on the desk gave instructions for both. In the morning we were told that the hotel did not have direct cable connection for internet.
Walls are thin and could hear the neighbours talking. There was no frig or microwave. Paper cups. The rug was filthy. Doors pull themselves closed so had to listen to door slams in the hall. The book of information about the hotel, area etc was missing.

Room Tip: Don't accept room 304.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 2olddogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed November 16, 2012

Primitive room. But for the price I did not expect more than basic.
Dirt embedded on sheet (went unnoticed by Housekeeping) was unpleasant of course.
But the worst was the noise factor from tubs and toilets of neighboring rooms.Slept poorly as a result.

Room Tip: I asked for a quiet room. So the fact that it was noisy was unfortunately only evident during my nig...
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  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SherrieM6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 13, 2012

My family and I stayed at the Hampton Inn and Suites for 8 days. The staff was extremely helpful and friendly. Tim at the frontdesk always greeted you with a smile and was able to assist us with all our needs. The housekeeping staff was amazing and the rooms were clean and tidy. I stayed in a suite that had a bedroom, living area and kitchen. It was the go to place for our family stay. The pool area was clean and tidy and the kids enjoyed swimming each day. The complimentary HOT breakfast was fantastic and offered a variety of foods.

This hotel is very family friendly. Staying in hotels with young children can be daunting and the staff and facilities put this mom at ease. Short drive to Tucson Mall but there are places to eat within walking distance.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tinfina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan City, Indiana
Level Contributor
4 reviews
5 of 5 bubbles Reviewed July 11, 2012

We were in Tuscon for a wedding and family reunion and we could have not picked a better place to stay. Everyone that works there is super friendly and could not have been more helpful. The rooms were very clean and they gave you clean towels and bed linens everyday. The complimentary breakfast was always good and they had different things each day. The front desk people were super helpful we had a large number of people staying there and one of my sisters lost an earring in her room and when she arrived home she had a message from them saying they had found the earring and they would be glad to send it to her. It was a great place to stay!!!!!!!!!

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carlene s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 10, 2012

I recently traveled to Tucson for a wedding. The Bride and Groom had booked the guest at a couple hotels in the area. I was fortunate enough to get one of the rooms at The Hampton Inn. Honestly I think this is the first time I’ve stayed at a Hampton. Tim at the front desk was very helpful. I had my little girl with me so he bumped me up to a King suite so she would have more room to play. They had complimentary breakfast every morning which was outstanding! So much to choose from. It was so nice to walk down the hall every morning for breakfast rather then having to walk or drive someplace else. Having a one year old makes going out to eat difficult so it was so nice to have everything right there in the lobby. The service, breakfast, staff were all top notch! Great place to stay!

Room Tip: Here's a tip. The hotel right next door (forgot the name) in the same parking lot is under the s...
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  • Stayed May 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cozydiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mexico
Level Contributor
113 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

we stayed here last month, and from the minute we walked in, we loved it. joe, the front desk man gave us a huge friendly welcome. was at the door every time we walked in and out that evening, same with the woman at the desk the next morning. the locations is super centrally located, the breakfast buffet is out of this world, we really enjoyed the western omelette. the rooms are large and clean, nice amenities, the pool is a nice size, the only thing is that the pool towels are like large washcloths ( i imagine so people don't steal them seeing they leave them in stacks around the pool for you to use) , but we used a couple each, no problem. i will definitely stay here again because of the location, breakfast and welcoming staff!

Room Tip: we got it off hotwire
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank almo52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Tucson-Mall

Property: Hampton Inn and Suites Tucson-Mall
Address: 5950 N. Oracle Road, Tucson, AZ 85704
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Tucson
#21 Business Hotel in Tucson
#21 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Tucson-Mall 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn & Suites Tucson-Mall hotel is located just 12 miles north of downtown Tucson and just two miles from the popular shopping destinations of Foothills Mall and Tucson Mall. Our Tucson mall hotel is also only 5 miles northeast of La Encantada shops and restaurants. The Bisbee Mining & Historical Museum, the Old Tucson Movie Studio and the Pima Air & Space Museum are all a short drive away when considering things to do in Tucson, AZ. Beautiful Sabino Canyon and Saguaro National Monument are also just minutes away as are dozens of other fun and interesting Tucson hotspots. Stay at this Tucson hotel and enjoy true southern hospitality. Sleep deeply in a clean and fresh Hampton bed(R) and stay connected with free access to high-speed internet. Start each day right with Hampton's free hot breakfast or just grab a Hampton On the Run(R) Breakfast Bag to take away with you from Monday to Friday. Swim laps in the hotel's large outdoor pool or relax in the whirlpool spa, or work out in the fitness center with a range of cardio machines and weights. Stay on top of work in our fully-equipped business center, and host a meeting in this Tucson hotel's 836 sq. Ft. Of dedicated meeting space. ... more   less 
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Also Known As:
Hampton Inn And Suites Tucson-Mall Hotel Tucson
Hampton Inn Tucson
Tucson Hampton Inn

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