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“Good stay with a quaint little pool” 4 of 5 stars
Review of Tucson Marriott University Park

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Tucson Marriott University Park
Ranked #55 of 130 Hotels in Tucson
GreenLeadersGold level
Wrightwood, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good stay with a quaint little pool”
4 of 5 stars Reviewed July 13, 2014

It's a hotel built between the 90's in the atrium style. The lobby is like an oasis with water streaming around and a fountain. It's a nice shelter from the hot dessert air except I found out that the sound of doors banging shut must be reverberating in the atrium as I can hear every door that shuts in the night. It took quite a while for me to fall asleep the first night amidst the banging doors and the elevator chime (yes, the room is near the elevator, sigh...) Other wise, service was fast and great, as in any Marriott. We asked for a microwave oven and a fridge and it was arranged very quickly.

My favorite is the little swimming pool - a little tattled and shallow, but it was well shaded in the morning, allowing me to swim without being burnt. There's a spa that's very popular at night. There isn't even a changing room but somehow the little pool corner is a nice escape from the heat.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sunnyellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, Manager at Tucson Marriott University Park, responded to this review, July 14, 2014
Thank you for taking the time to review our hotel. I am sorry to hear that you were unable to have a peaceful night sleep. In the future, please feel free to ask us for a room away from the elevator and we would be happy to put you as far away as possible. I am glad the pool was able to meet your needs and allowed you an escape from the desert heat! We appreciate your feedback, and look forward to welcoming you back in the future!
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428 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Morgantown
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2014

We were passing through Tucson and decided to stay here because of it's convenient location to downtown shops/restaurants, however for it being a Marriott hotel, we were very disappointed. There is a $9.95/day charge for internet and $11/day self-parking fee Monday-Fri, not to mention we had trouble leaving the parking garage in the evening due to the ticket not being properly activated. Our room smelled like mold due to what seemed like an evaporative cooler. If you sleep on cardboard, you will enjoy sleeping on their beds and our shower had poor drainage. In addition, the breakfast was $13.95/ person for the buffet...and the staff were very rude- ignored our table until we finished eating and sat there for almost a half hour. We definitely will not be staying here again.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
1 Thank Gina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, Manager at Tucson Marriott University Park, responded to this review, July 14, 2014
Thank you for taking the time to review the Tucson Marriott. We are very sorry to hear that your most recent stay was unsatisfactory. We are going over your comments and reviewing them with the proper leadership, to see what may have happened. We also have passed along the comments regarding the parking garage, to the University of Arizona, who manages that area. I assure you that we are taking the corrective action to ensure these things do not happen in the future. Thank you again for your time, and allowing us the opportunity to improve with your comments. We look forward to hopefully serving you in the future.
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Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

I am a DJ and performed at the Tucson Marriott University Park on July 10, 2014. There were more than 250 guests and it would have been difficult for the people in the back of the room to hear the comedian, the announcements and the music. However, there was a God send. A gentleman named Dan who is a Sound Engineer came to the rescue. WE discussed the situation and Dan came up with the mixer and adapters needed to fill the room with sound and the event was a roaring success. Thanks Dan. Thanks Marriott.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, Manager at Tucson Marriott University Park, responded to this review, July 14, 2014
Thank you very much for taking the time to write a review of the Tucson Marriott. We are so happy to hear that Dan was able to step in and take the sound to your event to the next level. He is a great asset to the property and is extremely technologically savvy. We are lucky to have him. We are glad that you enjoyed the event, and look forward to welcoming you back in the future!
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Boston
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 20, 2014

The end of a great conference at University of Arizona and a great stay at the Marriott. Great staff and service. It is in a great location and convenient to the university, shops and restaurants.
I am glad that I chose to stay here.

Room Tip: Ask for high floors with mountain views
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Green Features: Welcoming lobby, Starbucks coffee, cold water- you need it
  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank culebra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, Manager at Tucson Marriott University Park, responded to this review, June 21, 2014
Thank you so much for taking the time to fill out a review of your experience at the Tucson University Park Marriott. It is very rewarding for our staff to be recognized by our guests for providing them with exceptional service. We sincerely appreciate your business and hope to see you again very soon. Thanks again for your feedback!
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Castle Rock, Colorado
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed at the Marriott University Park for the U of A college orientation, June 8-10. The hotel was clean and our room was excellent. The service personnel were very pleasant and helpful. The bellmen/valets went out of their way to say hi and offer bottles of water. The hotel is very close to the U of A campus which makes it very convenient for access. It is also close to restaurants and stores on University Ave.

Room Tip: We stayed on the east side which was a little noisy due to trash/delivery trucks in the early mornin...
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kgoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, General Manager at Tucson Marriott University Park, responded to this review, June 18, 2014
Thank you for your comments on the Tucson University Park Marrriott. I am so happy that you enjopyed your stay and that the staff responded well to your needs. I hope that we have the opportunity to serve you again very soon. One bit of advice that I like to pass on to guests who may be attending a major event at the University of Arizona such as Parent's Weekend, Homecoming and Graduation is to book your reservations early because we generally sell out fast for those events. Thanks again for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 28, 2014

My brother stated at the hotel and we all visited the pool it was a Saturday night and there was a weird film on the pool I am hopping from sun block through out the day. It was kind of nasty and the pool is pretty small, but no that bad of a hotel and in a nice central location.

Stayed May 2014, traveled with family
Helpful?
2 Thank Desiree B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, General Manager at Tucson Marriott University Park, responded to this review, June 4, 2014
Thank you for taking the time to fill out a review of the hotel. We do test the pool twice a day for proper chlorine levels and that checked out to be fine. I think your observation was correct regarding a film of sunscreen which eventually was removed through the filtration system as the next day there was no observation of this film during the morning reading. We appreciate you bringing this to our attention and I have instructed the Engineering Department to be more observant of this kind of occurance. We sincerely appreciate your business and hope to serve you again in the not to distant future.
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San Diego, California
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 23, 2014

This is the perfect location for visiting the University of Arizona. We will be spending a lot of time at this hotel. Great staff at the front desk. Very helpful with campus directions. Only 10 minutes from the airports and right on campus.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mybloodhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TucsonMarriott, General Manager at Tucson Marriott University Park, responded to this review, May 26, 2014
Thank you so much for filling out a review of the Tucson University Park Marriott. We are pleased that our location suits your needs and hope to serve you many times on your visits to the University of Arizona. Please remember to book early on special events relating to the University such as Parent's Weekend, Homecoming and Move In Week as those dates fill up rather quickly. It's our pleasure to serve you, GO Wildcats!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tucson Marriott University Park

Property: Tucson Marriott University Park
Address: 880 E 2nd St, Tucson, AZ 85719-4838
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tucson
#36 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tucson Marriott University Park 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Situated at the main gate of The University of Arizona, the Tucson Marriott University Park is the ideal hotel if you're staying in Tucson for business or pleasure. Just steps from the front door is Tucson's most vibrant social and cultural neighborhood: over 30 restaurants, shopping, touring Broadway shows, and 4 museums (perfect for the off-site function without the transportation cost!). ... more   less 
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Also Known As:
Tucson Marriott University Park Hotel Tucson
Marriott Tucson

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