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“Nice hotel Great staff”
Review of Hilton Tucson East

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Hilton Tucson East
Ranked #49 of 129 Hotels in Tucson
Reviewed April 20, 2014

We stayed at the Tucson East Hilton. This was our second stay. It is clean, comfortable and has a nice staff. I am almost always able to find a flaw with a guest room. The only flaw I noted was a tore that had to be pulled shut as the door rubbed at the lock plate. The first time I left the room, I thought it had closed tight...but it was ajar.

Otherwise the breakfast buffet was good. The pool area was relaxing and the pillows and bed were divine. We will stay there again.

Room Tip: Ask for mountain view rooms
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  • Stayed: April 2014, traveled as a couple
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Thank onlineprofessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 22, 2014

Thank you for your review. We appreciate your repeat business! I enjoyed speaking with you in the lobby and we look forward to your next visit.

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619 - 625 of 993 reviews

Reviewed April 18, 2014

The hotel itself is fairly nice, nothing to get excited about. I opted for this over a Hampton Inn, and in reality.

The executive level/lounge is nothing to consider, the breakfast is better at a Hampton Inn, than what they are offering.

Rooms were clean, and adequate.

  • Stayed: April 2014, traveled on business
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Thank mspreh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 22, 2014

Thank you for your review. Yes, many guests tell us they selected our hotel over others in the area. We are glad you did too. If a big breakfast with lots of variety is what you are looking for, next time, choose our bed and breakfast package. Our Breakfast by Hilton served in the restaurant each day and includes over 40 items plus dozens of cooked to order entrees from the breakfast grill. There is something for everyone and it's very popular with guests.

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Reviewed April 16, 2014

Unless you want to be robbed and have your car broke into. The parking lot is adjacent to a major road and overpass with gang graffiti. Despite this fact, they have NO security and insufficient cameras protecting their lot. In addition to having my car broke into and items stolen, there were kids in their lot that were obviously not hotel guest. Park at your own risk...at least that's the staff's position.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2014

Gr8 experiance, ambiance and services are really good. I would recommend for my fellow collegues in my office to saty in this Hotel. I would like to have more indoor games to see in the hotel like, pingpong table, where all the guests can use in week ends.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Nishanth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 22, 2014

Thank you for your 5 Star review! And thank you for whole heartedly recommending us to your coworkers. Come back soon.

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Reviewed April 9, 2014

Was sufficient, but that is all. Not up to the standards of Hilton chain. Old carpet with rips, wallpaper peeling off the wall. Had drinks and appetizers on the small patio, tv outside so much static could not make out the basketball game. The bright spot was our funny waiter, and the appetizers were very good! Another positive was free parking and Wifi, usually charged for those are all Hiltons. Close to many restaurants and stores. If it was remodeled, would be a much better experience.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 10, 2014

Thank you for your review. We appreciate you taking time to review your recent stay at our hotel. We appreciate your feedback and we’re very sorry you weren’t happy with our hotel's appearance. Guest responses are extremely important to our business and we are taking your feedback into consideration as we improve our on-property experience. We have several room improvements scheduled for this spring (one began this week) and we hope to have another chance to serve you, if your travels bring you back to our area.

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Reviewed March 31, 2014

Very convenient for visit/s to Pima Air & Space Museum and also to the Mount Lemmon drive up to 9400 ft.
Nice comfortable room with good TV with hdmi socket so able to hook up laptop to watch Breaking Bad on Netflix.
Excellent gym. Convenient parking right out front. Marvellous views of nearby mountains.
Convenient & complimentary 'compact' guest washer and drier facility (one of each).
Nice warm swimming pool with Jacuzzi.
Extractor fan in bathroom is ineffectual - needs to be beefed up to quickly rid of shower steam and occasional 'odours' for those on a romantic stay.
Carpets etc may be slightly faded but this did not detract from the fundamental overall quality of this hotel.
A bottle of water in the room is $5!! I drank from the tap water and have lived to tell the tale - so far!
Highly recommended and will probably stay there again next year.

Room Tip: Rooms in one direction have fabulous views of the mountains. Rooms in the other direction have view...
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  • Stayed: March 2014, traveled solo
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Thank Wizward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 1, 2014

Thank you for your review. We appreciate your comments about our staff and facilities. We have even more room renovations coming this quarter! And look forward to welcoming you back so you can enjoy them as well.

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Reviewed March 30, 2014 via mobile

I was here for a youth conference along with 400 kids & a few adults. This Hilton was generally non-cooperative with any customer service issue. The conference meals were poor. The rooms and other parts of hotel are fairly clean. The staff members and very nice, but maybe overworked. Overall, this hotel seems to be due for a major makeover. I wouldn't recommend staying here unless you are just looking for an average place to sleep.

Stayed: March 2014, traveled on business
Thank Tempe_Sun_Devil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded April 1, 2014

Thank you for your review. It is a bit difficult to respond since you were not a registered guest at our hotel, but we do remember you attending meetings during the day and our conversations with you. We are sorry you were not able to get a room at our hotel. Sometimes host hotels fill up and necessitate overflow to other hotels.

We were so pleased to host the recent conference. We recieved many compliments about the meeting and the meals the youth conference planners chose. They did a wonderful job organizing the many attendees from many locations, budgeting and keeping the hotel informed of their choices and changes. Our hats are off to them! I'm sorry you did not like their selection.

Thank you for recognizing the cleanliness of our facilities and our helpful, friendly staff. And we again apologize that you were not able to stay at our hotel.

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Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
Price Range: $93 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Official Description (provided by the hotel):
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton

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