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“4 day weekend stay”
Review of Hilton Tucson East

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Hilton Tucson East
Ranked #45 of 129 Hotels in Tucson
Reviewed September 2, 2013

Great place, great service, close to everything. Though if you need to be close to U of A its a little far, 20-25 mins. We thought it would be closer. A little disappointed with breakfast bar, but loved our dinners.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Pam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. We are so glad you enjoyed our central location. The U of A is located on the west side of town, but Broadway is one of Tucson's main boulevards and it is a straight shot from the hotel to the university. I'm sorry you were disappointed with breakfast. It is a 40 item buffet and includes cooked to order entrees from the breakfast grille. So happy to hear you loved dinner!

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703 - 709 of 991 reviews

Reviewed August 29, 2013

Very clean, very friendly and all around a great hotel. This type of Hilton makes me question my loyalty to Marriott. The free wine was a nice addition and the restaurant was pretty good. Unfortunately you cannot walk to a lot of places to eat, but most things are a very short drive away.

Room Tip: Higher rooms have a better view of the city's mountains
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  • Stayed: July 2013, traveled with family
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Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. Thank you for noticing how clean our hotel is and how friendly our staff is! Our hotel is fun and friendly and many guests tell us that they prefer our hotel. Thanks for being one of them! Thank you for the great comments on our food and beverage and location. We look forward to welcoming you back.

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Reviewed August 28, 2013

Hotel looks nice from the parking lot and from the lobby. But, as you go to you room the carpet, and hallways looked dated and dingy. Sloppy maintenance adds to the poor impression. But, most annoying was having microwave and refrigerator "upgrade" pushed on me in through the online check in. Both turned out to be so dented, dirty and scratched up, we had them immediately removed.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. We want every guest to feel valued, respected and well cared for. I'm sorry we missed the mark with you.

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Reviewed August 28, 2013

Overall good service. I have stayed in this hotel many times and have always gotten Great service. This was one time I didn't not. The bellhop came to me requesting I leave my service animal in my room because he would bark at people that would come up to him and try petting him without permission. He stated it was a request of the management. They didn't want my service puppy giving an elderly person a heart attack from him barking. I of course refused and was more careful about people trying to approach him inside the hotel during our stay.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. We appreciate you noticing our staff's commitment to excellent service.

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Reviewed August 28, 2013

Upon arrival, desk clerk was kind and helpful. They only have 1 set of elevators. 1 of 2 was broken. Huge Hotel, lots of people, very inconvenient. The executive floor upgrade DEFINATELY NOT worth it. Save your money and hit Denny's or Ihop. Food was HORRIBLE!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Annette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. I am pleased you were able to use your complimentary gift certificate for a stay with us. We are sorry that the continental breakfasts and evening manager's receptions did not meet your expectations. We apologize one of the elevators was being serviced during your stay.

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Reviewed August 26, 2013

Just needed a place to allow work on our home; had a very enjoyable stay; nice, well-appointed room, and great service. The room was quiet in spite of it being seemingly quite full, and the bar was refreshing treat.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. And thank you for noticing our updated room decor and our great staff service. So glad you had a restful stay and that our bar inspired you.

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Reviewed August 19, 2013

I feel good hospitality, like the food services especially. Thanks for the wonderful service. I personally prefer this hotel for stay anywhere in the world. I recommend this hotel for a pleasant stay seekers.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Ananth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this reviewResponded September 4, 2013

Thank you for your review. Thanks for recognizing the staff's efforts to provide world class service. We look forward to welcoming you back!

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Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
Price Range: $88 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Official Description (provided by the hotel):
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton

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