I made reservations 3 months in advance for a room with 2 queen beds and a roll away. I did this online and called and confirmed the next day that they would be able to meet my needs. Turns out they don't have queen beds. I made reservations for 2 adults and 3 kids. The room that they gave us had 1 king bed. They moved us to another room directly above a ballroom with a party going on, with 2 doubles. They have a large atrium that all the rooms face with windows from the room facing the atrium. They were having a large party in the atrium also and the noise carried and was horrendous. We were then move 2 floors up with one king and a hideabed. When I called the front desk I was told they were tired of helping me. Another person called back and said they put us in the wrong room. We were moved to a room with 2 doubles and a hideabed. It was still noisy. We endured it for 2 days. Parties both days.
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- Also Known As:
- Viscount Suite Tucson
- Hotel Viscount Suite