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Hilton Tucson El Conquistador Golf & Tennis Resort
Ranked #20 of 130 Hotels in Tucson
Certificate of Excellence
Tucson, Arizona
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Good Service”
4 of 5 stars Reviewed July 2, 2013

We were recently in Tucson for business and the location of this hotel fit our needs. The Hilton is an older property but it has been well maintained. The staff was helpful. As we were departing our room, the maid wished us a good trip home. It was nice of her to take a moment of her time to wish us well.

Our room and bath were clean. The bed comfortable. We had a small balcony overlooking part of the valley and mountains to the north.

The grounds are lovely. There are a couple of small catcus gardens showing some of what the desert has to offer. The landscaping is beautifully maintained.
The hotel sits in the foothill of the mountains with some rooms offering a vista view of the Tucson valley.

You probably will need to walk a short ways from your car to your hotel room. The hotel is made up of several buildings. Be sure to ask for baggage assistance if you have several bags.

We didn't use the hotel amenities -- pool, spa, exercise room nor played golf -- because of time constraints. There is a resort fee, typical in most hotels these days. However, during the summer season, the resort fee is less.

It is a nice hotel and we would stay here again if we needed to be in the Oro Valley area.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TwoRetiredFolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,678 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (367)
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English first
Globe, United States
1 review
5 of 5 stars Reviewed July 2, 2013

i brought my 5 year old grand daughter for her birthday. she had a great time . I will return with her again this summer to enjoy the slide. The staff was all very helpful and made our visit enjoyable. It is a birthday she will hopefully remember for a long time. Next time we will bring grandpa along to enjoy watching her have a wonderful time.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 24, 2013

Very high quality resort, very good golf courses in very good shape. Fantastic views from the hotel room. The grounds were beautiful, and the spa was a wonderful experience. The only negative was the quality/price of the food at the pool. Other than that, a very very nice experience.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Butch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DG
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2013

What a nice property! This place looks great on the internet but once you get there I was disappointed with my room. I thought the rooms would be much nicer and up to date. Room was clean but appeared worn. The staff was great however the service at the pool was terrible. I had to go to the bar when I needed a drink which was fine since the bartender Tim (from Boston) was awesome. Tim even put the Hawks game on for me and was very attentive to my needs. Pools are great, plenty of room with great chairs and towels. Oh and the service for breakfast was great too. Again I was a little disappointed with the room and the comfort of the bed but I would probably stay here again. Oh by the why it's not worth the hike to the adult pool, there isn't a bar and its way too quite. Now if you want to take a nap then that's the place!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menlo Park, United States
1 review
5 of 5 stars Reviewed June 23, 2013

Beautiful setting. Concierge helps you get what you need. Restaurant service was very good. Food choices were also good and quite varied. Pool is beautiful! A very relaxing setting. We came when it was very hot but the umbrellas and drinks by the pool made it delightful. The spa offered really good massages which were reasonably priced. My son loved the golf opportunities.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary-Peck P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2013 via mobile

I should have known when trying to make the reservation over the phone and they couldnt answer questions about the rooms or property that i was in for a nightmare. Beware...Pictures online of rooms are not accurate or up to date. Palm trees need to be trimmed, bats everywhere at night!!


1.Rude bartenders.. Asked if they could make a Peach Bellini and told " no clue what that this, how do you make it" " been a bar tender for 30 years and never heard of it!! Other bar tender making remarks in front if us " thank god there gone" referring to the reunion that had just left. Very unprofessional!
2. Young girl taking orders on pool deck had nice " hicky" on her neck!!!!! Never once in 3 day stay did she offer to take an order from us. We ended up ordering at the bar. Still don't understand why they hand out Subway mayo packets with their burgers. Bartender said they received wrong shipment??
3. Room across hall was being used for teenage girls birthday with parents in next room. Slamming doors, running down the hall all night until security asked them to leave. Don't they ask at check in who will be in the room? Security did a great job and left breakfast coupons which we were unable to use .
4. Broken iron.... Ruined shirt from water pouring out!!
5. Concierge desk, unwelcoming, not interested in helping us find things to do within Tucson, wouldn't give us brochures.?
6. Told pet bed and bowls would be in room at check in. Didn't happen so was told to go to room and they would bring them up. Waited 30 minutes... Nothing. Called front desk and told they would check and call back.. 30 minutes no call back so I called front desk and girl asked if I was waiting for a roll away bed!!! Told her NO a pet bed... She said she would call back, minutes later she called to say they were out and she was sorry! Went down to desk and clerk called housekeeping who politely brought us a bed and two bowls!! Wasted over an hour, ridiculous!
Overall such a disappointing experience for a Hilton property

  • Stayed July 2012
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Aztravelers2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonelcon, General Manager at Hilton Tucson El Conquistador Golf & Tennis Resort, responded to this review, June 28, 2013
I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve.

Thank you once again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed June 19, 2013

Watch the switch deal on the golf deal they advertise. Its has two courses and you can only play one on Sunday because the other is for members only. Not in great shape compared to other resorts in Tucson area.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Tucson El Conquistador Golf & Tennis Resort

Property: Hilton Tucson El Conquistador Golf & Tennis Resort
Address: 10000 N Oracle Rd, Tucson, AZ 85704-7644
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Tucson
#10 Luxury Hotel in Tucson
#20 Business Hotel in Tucson
#22 Romantic Hotel in Tucson
#25 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Tucson El Conquistador Golf & Tennis Resort 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more   less 
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Also Known As:
Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
Hilton Tucson El Conquistador Golf And Tennis Resort
Hilton Hotel Tucson
Tucson Hilton

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