The upscale attitude of the staff does not match the less than upscale attention to detail. Pool areas are in need of TLC. Chipping paint, broken umbrellas. Bar/restaurant at pool is understaffed. Our king hospitality suite was satisfactory. Resort is in need of updating as furniture is showing wear and tear. Small kitchen (microwave and fridge behind a bar) was not super clean. The finishing work on the tile stopped before the cabinet. That may be trivial, but I believe it tells a lot about the overall resort. On the positive, the bellman were nice and always there to open the door to the lobby. Also, the front desk staff was helpful. This resort lacks the attention to detail to make it excellent.
- Official Description (provided by the hotel):
- Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more less
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- Also Known As:
- Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
- Hilton Tucson El Conquistador Golf And Tennis Resort
- Hilton Hotel Tucson
- Tucson Hilton