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“Great location and views.” 4 of 5 stars
Review of Hilton Tucson El Conquistador Golf & Tennis Resort

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Hilton Tucson El Conquistador Golf & Tennis Resort
Ranked #21 of 130 Hotels in Tucson
Certificate of Excellence
2 reviews
“Great location and views.”
4 of 5 stars Reviewed November 21, 2012 via mobile

Great breakfast service, Gino did an excellent job. He even got me my Favorite Starbucks coffee from their coffee center in the Hotel. We have had Gino before when we stayed here, always good service with a smile. Last night we at dinner and had Mikki, she was also very good. Great place to stay.
The rooms are a little dated but we come as a family and love the casitas with adjoining rooms. That way we have a kitchen, dining room table and a living room with a sleeper sofa. We have had family reunions here and love the whole place. In the summer the pool area is great for our get togethers.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JaxSBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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San Diego, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2012

My husband and I stayed at the Hilton El Conquistador this last weekend and had a fantastic stay. Upgraded to the mountain view upon check-in, which was awesome to wake up in the morning and see the sunrise. Service at the front desk was outstanding upon check-in and out. Rooms are a bit dated and could use a little remodeling, but all in all the property is gorgeous and has a relaxing vibe. The bath towels in the bathrooms are a plus. They were as big as a beach towel. We were in town to attend a friend's wedding so we didn't have time to use the pool or the firepits. But when I come back I'm sure to take advantage of them. I'm hoping to come back soon. I would definitely stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank juzus4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 18, 2012 via mobile

We stayed at the Hilton El Conquistador this last weekend and had a fantastic stay. The level of service at this property is outstanding. From check in to check out everyone was welcoming and pleasant. Even when the hotel was almost sold out we felt like we were catered too. We got a great dinner recommendation from John at the front desk for an Italian restaurant. Also, Dax and Kevin were very helpful bellman.

We are definitely excited to plan our next stay at this wonderful Hilton property. We know we will get the high level of service that Hilton is known for.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank XTurboTec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed November 18, 2012

Enjoyed your hotel. The staff was always very friendly. Marissa's service at breakfast was excellent. The golf courses are challenging & beautiful.
We were a group of 20 out of Chicago, we'll probably be back next year.
Keep up the good work!
Yours truly,
Ron Hectus

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Reh421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Myrtle Beach, South Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 15, 2012

Outstanding selections for either the hot buffet or the Continental buffet. Everything is super fresh and the presentation is quite nice. Our server on more than one occasion was Gino and his service and attention to detail is by far the best. He made our dining experience enjoyable. As a frequent traveller to Tucson, I have always made the El Conquistador my place to stay while visiting. Every dining experience has been exceptional and I always look forward to having Gino serve our table.

Stayed November 2012, traveled with family
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign-Urbana, Illinois
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 13, 2012

This was a HiltonHonors points stay for my husband & I's anniversary trip. The property was beautiful with spectacular views of the mountains and the manicured golf course. The rooms were very nice & we loved our private balcony (again with a beautiful mountain view). The front desk also gave us an excellent restaurant recommendation for our anniversary dinner since the concierge was not there when we checked in late.

We did have an issue when we woke up on the last day of our trip & tried to take a shower--there wasn't any water. When we called the front desk they said that there was a water shortage in our building. We told them that we had a flight to catch, so they sent a staff member on a golf cart & moved us to another building so that we could shower. Had we paid for this hotel stay I would've been very unhappy (while yes, we were in the desert, water is a pretty basic amenity at a luxury hotel I would think). We however received numerous apologies from the staff we interacted with and were grateful for how responsive they were--we got moved to another building within 20 minutes & they comped our beverages at the coffee bar that morning. Overall, we loved the resort & would definitely return in the future.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Allie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonelcon, General Manager at Hilton Tucson El Conquistador Golf & Tennis Resort, responded to this review, November 15, 2012
I am terribly sorry for the inconvenience that our hot water failure caused you.
This was a highly irregular occurrence, and unfortunately a malfunction with our hot water system did inconvenience our guests. We were able to respond rather quickly, and get the system fixed within a couple of hours.

We look forward to welcoming you back to the Hilton El Conquistador Golf & Tennis Resort.

Sincerely,
Lori
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 12, 2012

We stayed at the El Conquistador in early November. It was a special occasion, and we booked one of the casitas in the Acacia section of the resort. The casita was large, clean, and well furnished (but also pricey). There was a fireplace which we put to good use (the resort provides duraflame logs). The patio opened up onto the adult pool, and had a beautiful view of the mountains. There was a hot tub (also adults only) right around the corner. The resort itself is large and spread out, but we didn't mind the walking. The customer service was terrific. Everyone was very friendly and helpful. We had dinner one night at Epazote, the resort's main restaurant -- good food and drinks. Food was also good at the Sundance Cafe. All in all this was a really nice visit and we would stay again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PHX100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Tucson El Conquistador Golf & Tennis Resort

Property: Hilton Tucson El Conquistador Golf & Tennis Resort
Address: 10000 N Oracle Rd, Tucson, AZ 85704-7644
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Tucson
#10 Luxury Hotel in Tucson
#20 Business Hotel in Tucson
#22 Romantic Hotel in Tucson
#25 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Tucson El Conquistador Golf & Tennis Resort 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more   less 
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Also Known As:
Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
Hilton Tucson El Conquistador Golf And Tennis Resort
Hilton Hotel Tucson
Tucson Hilton

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