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“Relaxing Resort & Excellent Service”

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Omni Tucson National Resort
Ranked #20 of 130 Hotels in Tucson
Certificate of Excellence
Bay Area, CA
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Relaxing Resort & Excellent Service”
Reviewed November 3, 2013

We were lucky to score a nice package deal for an off season stay at this lovely resort. From the front gate attendant to the front desk, housekeeping, pool, restaurant and maintenance staff; the service here was top notch. Friendly, helpful and genuine; each person we encountered during our stay made us feel welcome.

Our room was spacious and luxurious, with high ceilings and a patio overlooking the golf course. The bed was huge and extremely comfortable. The fridge and coffee maker were nice to have for breakfasts and snacks. The bathroom was large and included a soaking tub and separate shower.

We dined at each of the three restaurants, and all were tasty and reasonably priced. Be sure to check out Happy Hour at Bob's!

The grounds were beautifully landscaped, and we enjoyed walking around. The spa facilities are small, but nice and well appointed. The gym room is small, but they pack it with just about every piece of equipment you might want!

We had a wonderful and relaxing trip, and wouldn't hesitate to stay again.

Stayed September 2013, traveled as a couple
Helpful?
Thank Andilulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
Thank you for your recent review. We have a great staff that strives to make sure each guest has a great experience. We are pleased to hear that you enjoyed the accommodations as well as the amenities that we offer. We hope to see you again in the near future when your travels bring you back to Tucson.
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1,368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Round Rock, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 30, 2013

I stayed here 2 nights for a conference that I recently attended. I didn't really use any of the resort amenities, but the room was really nice. The only complaint I have is that two of the lamps did not work properly. One of them had a faulty switch and would come on and off randomly (really annoying at 3am). I unscrewed the bulb and told the front desk when I checked out. Overall, though, that is pretty minor compared to the rest of my experience. Really friendly and helpful staff, nice grounds and a great room for the price.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
We appreciate you sharing the details from your recent visit to the Omni Tucson National Resort. We've noted your comments regarding your guest room. We appreciate you sharing the positive feedback regarding our great staff members. We hope to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marana, United States
1 review
Reviewed October 28, 2013

I found the staff and the overall hotel to be a truly wonderful experience. Staff took the time to answer some questions I had, and were helpful in making sure my stay was pleasant. The casita was clean and the setting was relaxing and quite beautiful.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Virginia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
We are glad to hear you enjoyed your stay at The Omni Tucson National.. We appreciate all of your compliments and will look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 27, 2013

Great, great experience. From the moment we drove into the hotel and were greeted by the bellman, we were dazzled with the wonderful array of Omni employees who genuinely were concerned with our comfort and wanted to make certain our stay was not only that, but also memorable. The food was delicious (lunch at Legends and breakfast on the terrace); accommodations clean and comfortable; ambiance perfect! The fire pit was such a nice end to a great day. We rarely are 'taken' with the hotel experience, but Omni truly made an impression. We are anxious to return....this time for a bit longer so we can enjoy the resort even more.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank konak606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
Thank you for such a complimentary response. We are so pleased that you enjoyed your stay, as well as the amenities you mentioned in your review. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tucson, United States
1 review
Reviewed October 27, 2013

I loved the live band and room amenities. Staff was friendly and resort was gorgeous. Clean comfortable rooms and beds. Liked the location and the onsite restaurants. Up to date and well maintained. Would definitely stay again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Joy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
We appreciate your review, especially as a Tucson native. We hope you will stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 24, 2013

I was very satisfied with this hotel The staff, in particular, was helpful, friendly, courteous and competent. The rooms were big; the beds were comfortable. The cleanliness of the property was excellent. Any requests we made were responded to quickly and competently. The facilities are excellent.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

Felt very comfortable returning to the Omni in Tucson again. Rooms are large and comfortable with balcony overlooking the golf course views of the mountains plus a separate seating area inside to relax. Lovely renovated bathroom and even took photos of the tiles to use in my new bathroom! Also separate walk in wardrobe and makeup area with sink which made a lot of difference with two females getting ready to go out!! Did not have time this trip to use spa the spa unfortunately as it was excellent last time. Enjoyed a few meals at Legends with an amazing swordfish one lunch and fish tacos another along with the margarietas of course. Relaxing pool area with bar and food service where I had chicken enchiladas and staff made sure we all had lots of cold water. Only had a couple of minor problems with a room fridge that was not quite cold enough and movie selection that would not run but that was promptly deleted from my bill. Very nice touch getting a complimentary orange juice or coffee and paper in the morning. Would definately recommend Omni Tucson and look forward to staying again.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Rosemary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, November 24, 2013
Thanks for writing such a thorough review of the property. We’re glad to hear you received the personalized service that we strive to deliver to every guest. Our Select Guest program is a great perk, and it’s free to sign up. We look forward to welcoming you back to our property on your next visit to Tucson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Tucson National Resort

Property: Omni Tucson National Resort
Address: 2727 W Club Dr, Tucson, AZ 85742-9766
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Tucson
#8 Spa Hotel in Tucson
#8 Top resorts Hotel in Tucson
#11 Luxury Hotel in Tucson
#16 Romantic Hotel in Tucson
#32 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:4 star — Omni Tucson National Resort 4*
Number of rooms: 128
Official Description (provided by the hotel):
Home of the PGA TOUR's Champions Tour in 2015, the Omni Tucson National Resort boasts an award winning service team, chef-driven restaurant concepts, exquisite meeting space and 36 holes of world-class golf on our Catalina and Sonoran courses. ... more   less 
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Also Known As:
Omni Tucson National Hotel Tucson
Tucson Omni

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