Not often can you say the stay at a particular property was excellent from making the reservation to checkout. After making the reservation at the main reservation number for Omni I contacted the property to make a few requests. I spoke with the John the manager, he was extremely helpful and came through with each request. At check-in we were greeted by an efficient staff and before we knew it we were in our rooms.
Each room was well appointed, very spacious and clean. The location to the hotel, pool and restaurants was perfect. The goal for this trip was total relaxation by the pool. The staff at the pool was amazing, very friendly but not on top of you. All of the staff at the pool were fantastic, Erin and Samantha were superb. We rented a Cabana each day, nice way to spend time at the pool without having to worry about finding a chair or umbrella to stay out of the sun. Cabana had a TV, nice to have but didn't use as our goal was to escape from the everyday routine.
The valet and bell desk were also amazing, Justin greeted us when we picked up our car, he was friendly and really enjoyed his work. We had breakfast each morning at the hotel, Gillian was our server, very friendly and great at her job. Each person that we encountered at the hotel was upbeat and always asked if they could do anything for you.
Our last night we had dinner at Bob's Steak and Chop House, food was amazing service even better.
This was our first stay at the Omni, looking forward to our return trip in the near future.
- Official Description (provided by the hotel):
- Home of the PGA TOUR's Champions Tour in 2015, the Omni Tucson National Resort boasts an award winning service team, chef-driven restaurant concepts, exquisite meeting space and 36 holes of world-class golf on our Catalina and Sonoran courses. ... more less
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- Also Known As:
- Omni Tucson National Hotel Tucson
- Tucson Omni