We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Great Property, Wonderful Staff” 5 of 5 stars
Review of Omni Tucson National Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Omni Tucson National Resort
Ranked #17 of 130 Hotels in Tucson
Certificate of Excellence
Savage, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Property, Wonderful Staff”
5 of 5 stars Reviewed July 8, 2013

Just finished a visit to Tucson over the 4th of July holiday and truly enjoyed our stay at the Omni. Stayed in the rooms surrounding the main pool area and enjoyed the proximity to the fitness center, pool amenities and other family members who were staying at the property. Rooms were very clean and spacious. Sitting area with chairs, sofa, ottoman, t.v. desk was equivalent to having a family room where our family of four and other family members could comfortably gather. Bathroom and vanity area were also "oversized" from traditional hotel rooms and allowed the family to stay on track when it came to getting ready for evening events in a timely manner. Weather was very hot, but we found the pool to be refreshing and staff to be genuinely friendly, attentive and very focused on quality service. Food was a bit pricey, but always excellent whether it was poolside or at one of the facilities indoor dining areas. Enjoyed the stay so much we're considering returning next spring in hopes of escaping the tail end of our Minnesota winter.

Room Tip: Rooms nearest to main pool area are preferable.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TopShelf16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 10, 2013
Thank you for such a complimentary response. We are so pleased that you enjoyed your stay, amenities, and the service our staff provided. They take great pride in their work and we receive lots of compliments from our guests on the quality of the service.Please come visit us next spring to get away from the Minnesota winter. We look forward to serving you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,078 reviews from our community

Traveler rating
    631
    223
    124
    65
    35
See reviews for
299
384
59
204
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed July 8, 2013

The room was huge and cmnfortable, newly renovated. It wasn't billed as a suite, but it lived like a suite. We usually stay at 5-stars near home for these kinds of weekends (Scottsdale/Paradise Valley) but took this Groupon deal hoping Tucson would be cooler. It was a faulty premise, but a monsoon storm dropped the temperature 30 degrees - so it worked anyhow. The place was much more unassuming than our resorts at home, which added a level of relaxation. Staff was great, especially Robert at the desk and the bell captain, the bartender at Bob's and most people we met. I would highly recommend this place with a couple caveats: Desperately need more shade at the pool and some chair-saving controls. Breakfast buffet wasn't overpriced ($20) but definitely a warmed-over version of extended Fairfield Inn-type fair. And $6 for coffee and tea is crazy. We said "no thanks" and left to go Hacienda del Sol for what might have been the best Sunday brunch we ever experienced (tied with Westin Maui). So glad we did! Skip the Omni breakfast.

But overall, we loved the Omni in Tucson. The spa was surprisingly top-rate. I had a good massage and enjoyed the facilities. We enjoyed Legends, the sports-bar type venue, and played pool there nightly (no; we never do that). And happy hour at Bob's competed with some of our favorites in Scottsdale! Highly recommended, overall, and we would definitely consider a return trip.

(Note: Cleanliness doesn't rate 5 stars because they really need to do something about the pigeon poop on the patio. Severe. And the same filth was there the whole time. They just don't address it.)

Room Tip: We had room 138. Some noise from the pool, especially music, but it wasn't irritating to us. Gre...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RJP7277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 15, 2013
Thank you for your review of our hotel. We’re happy to hear that even though you live nearby you chose to come and stay with us. We’re glad to hear you received the personalized service that we strive to deliver to every guest. Our Select Guest program is a great perk, and it’s free to sign up. We look forward to welcoming you back on your next getaway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Colorado
Level Contributor
182 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

We've stayed at the omni before and have learned our preferences to really enjoy stating here. The upper remodeled rooms are best, the lower casitas are great for families or groups but we find those are outdated and often have a 'smoked in' smell. Always clean, great service & beautiful views. Great walking and pool for relaxing too. The music is a bit loud at the pool on weekends for our taste, but it's definitely a fun environment.

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank wbforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 10, 2013
We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
4 of 5 stars Reviewed July 1, 2013

On a whim, our family decided to embrace the Tucson heat by taking advantage of the low summer rates at one of our local resorts for the weekend. We chose the Omni based on price and other positive Tripadvisor reviews. We weren't disappointed. Although the property isn't as new as some others in the area, the grounds were lovely and our room was in pristine condition. Service was excellent from the get-go. After the front desk staff accidentally sent us to an already occupied room, they immediately rectified the mistake by putting us in an equivalent room (that still had the mountain vistas we had requested) and gave us vouchers for breakfast at one of the resort restaurants to enjoy during our stay. Upon request we also received a portable crib and a refrigerator for storing our son's medicine and snacks. They even delivered milk and cookies to our room for our little boy.

Our main objective being to relax, we spent all day at the pool. To keep our baby out of direct sun, we rented an extremely affordable private cabana for $65 for the day which included smoothies, chips and salsa, sunscreen and aloe gel. There was even a TV in the cabana so my husband could catch the Dbacks game while we went swimming. Samantha provided us with excellent and attentive service, refilling our water, getting our drink/food orders, and even bringing a pack and play down to the pool so our son could nap. The pool area may not be as large or theme park-like as other resorts, but it was clean, uncrowded, and had a great atmosphere. We only wish we could have stayed longer the second day. We were sad to have to leave at the end of our staycation but the experience was so relaxing we truly felt we had escaped even if only for two nights. I'm sure we'll return in the future!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bmosburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 9, 2013
We appreciate your detailed comments from your recent staycation at the Omni Tucson National Resort. We are happy to hear that Samantha and our other staff members were attentive to your needs and that you were able to enjoy our amenities. When you are ready for another staycation, we hope that you will once again choose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sun city, Arizona, United States
Level Contributor
6 reviews
4 of 5 stars Reviewed June 29, 2013 via mobile

I was very pleased with the friendliness and great service that we received. Beautiful grounds even for non golfers. Pool was nice but area surrounding pool could have been cleaned up. Overall a very good experience.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 9, 2013
We are glad to hear you enjoyed your stay at The Omni Tucson National Resort. We appreciate your compliments and will look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmer, Alaska
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2013

We spent 2 nights here and can not say enough about the detail oriented staff. Upon arrival we were given water and a kid backpack of goodies for our 5 year old. The pool staff were quick to bring ice water and towels the minute we came in to the pool area. They also supplied float toys for my granddaughter. The most amazing valet, Justin, went above and beyond to give me a lift to the local Walgreens when I realized I had forgotten an essential pool toy for my granddaughter. That is an exceptional staff member!
We were told that our room had been recently upgraded and in some aspects we could see that that was true and it was huge. The bed was excellent. However, details do matter and although the decor etc looked new, the chips in the paint on the trim and the toilet paper holder falling off the wall was not a good sign. The patio was dirty and we did not use it; the walkways and pool patio needed sweeping. Like other reviewers I thought the refrigerator did not work until I was told that it was actually a wine cooler and did not actually chill anything. Personally, I would much prefer a refrigerator to keep water and leftovers cold.
Overall, the food experience was excellent from the delicious breakfast to the poolside meals. Bob's steak house was a disappointment. I've eaten at the one in Dallas and it was excellent, not the case here. My steak was overcooked and the waiter was rushed and did not know details about what he was serving.
That said, I would sill recommend this location, especially when they complete all the renovations that

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AKGrandma1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, July 9, 2013
Thank you for sharing your recent experience at the Omni Tucson National Resort. While each positive review that we receive is genuinely appreciated, it is always especially refreshing to hear glowing feedback from a guest regarding our associates. We will share your compliments with our staff, especially to Justin. We look forward to having you return and hope to provide you with another excellent stay at the Omni Tucson National.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Ile-de-France, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

I spent 4 days and 4 nights in this resort in june 2013, and I must say that my business trip turned out to be a very nice moment, mostly thanks to this resort : well maintained, clean, amazing surroundings, very quiet, UGE rooms, very gentle and available staff...

A special "thank you" to Johnny FENTON who is the most amazing concierge I have ever met in ten years of luxury / business trips. She will give you all the tips you need to really enjoy Tucson.

Only one point was a bit disappointing : I wasn't able to get access to the wifi from every part of my room (#115). It worked only when I was around my bed.

Room Tip: Choose the rooms in 1** : they have been revamped recently.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Guillaume L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review, June 18, 2013
Thank you so much for your kind review of the Omni Tucson National Resort. It is a delight for us to hear that Johnny was so helpful and accommodating and we hope for the opportunity to welcome you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tucson hotels
11.3 mi away
Lodge on the Desert
Lodge on the Desert
#23 of 130 in Tucson
4.5 of 5 stars 848 reviews
6.2 mi away
Embassy Suites by Hilton Tucson Paloma Village
16.1 mi away
Casino Del Sol Resort
Casino Del Sol Resort
#9 of 130 in Tucson
4.5 of 5 stars 702 reviews
Show Prices
Show Prices
Show Prices
10.3 mi away
Loews Ventana Canyon Resort
7.2 mi away
Westin La Paloma Resort and Spa
7.2 mi away
Hacienda Del Sol Guest Ranch Resort
Show Prices
Show Prices
Show Prices

Been to Omni Tucson National Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Tucson National Resort

Property: Omni Tucson National Resort
Address: 2727 W Club Dr, Tucson, AZ 85742-9766
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Tucson
#7 Top resorts Hotel in Tucson
#8 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#16 Romantic Hotel in Tucson
#32 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Tucson National Resort 4*
Number of rooms: 128
Official Description (provided by the hotel):
Home of the PGA TOUR's Champions Tour in 2015, the Omni Tucson National Resort boasts an award winning service team, chef-driven restaurant concepts, exquisite meeting space and 36 holes of world-class golf on our Catalina and Sonoran courses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Orbitz, Hotwire, Odigeo, Hotels.com, Priceline, Agoda and Jetsetter so you can book your Omni Tucson National Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Tucson National Hotel Tucson
Tucson Omni

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing