The Loews has a lovely location, beauitful building and grounds. Service was very friendly and accommodating. We were there on a Sunday night and could not eat at the Ventana Room, which I have done before and found it to be remarkable. The couple meals we had in the Coyote Bill's were just OK.
Our room was lovely, great view of the waterfall in the canyon. We became Loews First members online before boooking and rec'd upgrades, wine, free parking, etc.
They failed to deliver our wine and we had to ask for it. And the mini bar in the room is not cold, just tepid and we had to request a little fridge to keep something cold. Who would want warm water/soda/beer from a tepid mini bar? They couldn't answer that. And the $6 for a bottle of water seemed excessive even for a property of this caliber.
It was extremely crowded & noisy around the pool due to kids .(Yes, I like kids, just not other people's when I want just my spouse and me.) The pool near the spa is for adults only, and is lovely, but you can't get food and beverage service there. Guess it's better to keep the booze near the kids???
The furniture in the outdoor seating areas is getting a bit tired, in my opinion, and again, I expected more. It looks cheap. Upon departure we drove to the new JW Marriott and found their outdoor area much better: New furnishings, big fire pits and fireplace, spa pool, plus a separated pool for adults & kids, with food service. I didn't see the rooms.
Maybe I've read too many Laura Landro reviews in the Wall St Journal and I'm jaded about what to expect at a resort with the Loew's reputation and pricetag. I'd try the Marriott next time.
- Official Description (provided by the hotel):
- Tucson's spectacular 'Ventana' or 'Window' to the Soul of the Sonoran desert-is Loews Ventana Canyon. Discover a magical perspective high above Tucson's Catalina Mountains, where this stunning natural retreat offers a variety of activities, signature services and experiences to relax, energize and inspire guests. A playground of visitor delights includes: the luxurious Lakeside Spa & Tennis Center; Canyon hiking; professional stargazing; 2 Tom Fazio-designed PGA golf courses and lighted tennis courts; 2 swimming pools; a fitness center; nearby riding trails and more. ... more less
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- Also Known As:
- Loews Ventana Canyon Hotel Tucson
- Loews Tucson
- Tucson Loews