We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Resort”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Loews Ventana Canyon Resort
Ranked #7 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 1, 2008

Just returned from a 4 night stay at the Lowes Ventana Canyon...wonderful resort, beautiful mountain views, walking trails on the property , challenging golf course and perfect weather. The entire staff was extremely friendly and accomodating. They have nightly entertainment in their lounge, which was relaxing and comfortable. The Flying V restaurant was also terrific. Would definitely return if the opportunity arises to go back to Tucson.

  • Stayed: March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank delbymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (2,852)
Traveler rating
Traveler type
Time of year
Language

2,715 - 2,721 of 2,852 reviews

Reviewed March 31, 2008

Many of the reviewers have accurately identified the highs and lows of this hotel. Without question, the setting is beautiful. We had a wonderful day hiking in the Sabino canyon, which is quite close. The pool is nice, with a great view of the mountain. However, if your room does not face the mountain (and MANY of them don't) you will be looking out at a parking lot. The hotel has great potential. The main shortfall is in service/hospitality. I got the impression that their staff were college students, rather than professionals in the hotel industry who cared about their guests. We felt that any request made to the staff was a bother. Although we paid full cost for our room, we were initially given a room that smelled of smoke, directly next to the "children's baby sitting service," with a view of the air conditioning unit. When asked for a room switch, we were told that there was only 1 other room available on the whole property, which was not much better. Based upon the newspapers left at doors and number of people in the common areas, there is no way the hotel was full to capacity during our stay. The layout of the hotel is strange and inconvenient. The halls are LONG and dark, and there is no easy way to get to the one elevator in the whole facility. For a senior citizen, or anyone with a disability, this would be a huge drawback. When asked for a key to the mini bar, we were told that "they didn't have any that day." After our second request, we got a key, only to find out that the mini bar was not refrigerated--loaded with tepid beverages. Housekeeping left a vacuum cleaner parked in the hallway for both nights of our stay, and there were often dishes and other items left on the floor in the hallway. A request to pick up a business fax was met with resistance. Rather than try to locate it, the attendant gave us many reasons why it wouldn't be at the front desk--it turns out it was right behind her. We travel a lot, and rarely have either of us encountered the attitude and ineptitude we experienced here. I would return to Tucson, but look for an alternative place to stay and enjoy the beautiful area.

  • Stayed: March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank arizonaroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2008

We loved staying at Loews Ventana Canyon Resort. The location is just perfect, tucked into the Catalina Mountain Foothills, and adjacent to wonderful hiking in Ventana Canyon. The golf course is gorgeous, and the grounds are perfectly manicured. The staff is friendly and helpful. Our guest room was spacious and beautifully appointed, with a bath/shower combination that could have fit 3 of us comfortably. The restaurants are expensive, but that is to be expected at this 5-star resort. The concierge staff is happy to help with reservations at restaurants outside the resort. (We ate at a delicious "dive", Miss Saigon, Vietnamese food, at the suggestion of the concierge, and loved it). The pools and spa are beautiful, and the fitness part of the spa offers yoga, pilates, and other exercise classes. Ventana Canyon is a great place to relax in a beautiful setting. We will definitely return.

  • Stayed: March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank JKWEvergreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2008

very happy with this resort. people couldn't have been more accommodating and pleasant. beautiful view - especially at night - down the valley. its not close to the airport. had the best meal of the trip in the flying v restaurant. great amex platinum experience. didn't go into the gym but it looked impressive. golf course nice but its basically target golf out there in the desert, so bring a few extra balls.

  • Stayed: March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank ahoughton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2008

My husband and I came here for a conference. We travel quite a bit and stay at 4-5 star hotels/resorts. I was disappointed with the price we paid and what we got.

There is really nothing included with the room charge. You will still be over-charged for bottled water in the rooms and food at the restaurants. You can't even use the workout facilities without paying a $12 a day fee. Come on!

I would have given the resort a worse rating, but the hotel itself is very nice. The grounds are beautiful, the staff is friendly and ambiance and rooms were very nice. I suppose what you are paying for is an upscale setting and exclusivity.

My suggestions: rent a car and explore the city, avoid overpriced breakfast/lunch at the resort, and take a walk around the grounds and a trip to the nearby Sabino Canyon (they will shuttle you to the canyon----the only complimentary extra you'll receive).

  • Stayed: February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank EMandAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2008

We went to this Loew's Hotel based on a reputation it had earned throughout the early 90's as "the place to stay" in the Tucson area. Supposedly this is Oprah's favorite place in the Tucson area. I guess I should have trusted my anti-Oprah feelings and stayed away.

We booked their "Romance Package" through the Loew's web site. It was to include a bottle of champagne and chocolates in suite along with breakfast in bed the next morning. It was our first time ordering such a package so we perhaps had too high expectations, but I don't feel they were unrealistic.

I had anticipated that the bubbly would be delivered to our room without much fuss, so we asked that it be brought up in time for us to watch the sunset. As darkness approached we first called down, then went down, then called again for our "romance package". How romantic is it to beg for something you've paid for.

Oh yea, and the breakfast in bed was actually 2 coupons for room service. Perhaps we are being a bit snobby, but somehow it ruins the ambiance if we have to give them coupons for our roomservice...which of course was then on our bill when we checked out and we had to get them to change our bill.

This is in stark contrast to places where they really know how to take care of a guest. We recently stayed at The Signature at MGM Grand in Vegas...there, I simply asked them once if we could have the champagne delivered around 7:00pm...and we got a knock on the door at 6:59.

Overall we found the place to be way overpriced, especially the food at the bar near the pool. The one highlight was a delicious prickly pear margarita which I would gladly drink again just about any day.

Lol, and there was a live cricket in our bathtub. :) That was kinda funny actually.

My next weekend getaway in Tucson will be elsewhere for sure.

  • Stayed: September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
4  Thank pengwinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2008

Loews is an interesting place. The service is reasonably friendly, but the management is totally focused on making a buck. The food is very expensive and the philosophy is to charge extra for everything.

Check in was fast and reasonably efficient as was bell service.

The room was large, but terribly layed out. There's a nice sofa, but can't watch the TV from it. No privacy on the balcony. Desk is in between the beds, which is very odd. There's a coffee machine, but no milk... not even in the mini-bar. $6 water in the room. My shower was missing one door, so water sprayed all over the bathroom floor when showering. Lighting in the room is poor.

The layout of the hotel is such that you can easily have a 15-20 minute walk from room to lobby or convention areas. Hallways are dark and depressing. The layout is actually terrible and quite an inconvenience.

The gym is small and has only older precor ellipticals and older treadmills. Two of the 4 treadmills were broken. A couple bikes and some very old stairclimbers which no-one would ever use. No free weights, an OK selection of dumbbells, and older cybex weight machines. Hotel charges $12 for the gym, and the gym is no-where near worth this... not even if it was twice as large and twice as nice.

Check out was smooth and errors on the bill were quickly corrected without question.

Food was average, but very expensive.

Location of the hotel is very far away from shopping or any attractions in the Tucson area. About 45 minutes from airport.

For the money, one can get a nicer room and a better experience at several of the other resorts in the Tucson area. j

Most of the people at the hotel when we were there were there for business meetings or conventions - that group seemed to greatly outnumber the vacationers.

Overall, one could do better!

  • Stayed: February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank j889814672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tucson hotels
7.9 mi away
Arizona Inn
Arizona Inn
#4 of 129 in Tucson
708 reviews
4.5 mi away
Embassy Suites by Hilton Tucson Paloma Village
3.9 mi away
Westin La Paloma Resort and Spa
Show Prices
Show Prices
Show Prices
4.0 mi away
Hacienda Del Sol Guest Ranch Resort
14.0 mi away
JW Marriott Tucson Starr Pass Resort & Spa
0.5 mi away
Lodge at Ventana Canyon
Lodge at Ventana Canyon
#12 of 129 in Tucson
781 reviews
Show Prices
Show Prices
Show Prices

Been to Loews Ventana Canyon Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Ventana Canyon Resort

Address: 7000 N Resort Dr, Tucson, AZ 85750-1341
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tucson
#3 Romantic Hotel in Tucson
#3 Spa Hotel in Tucson
#3 Top resorts Hotel in Tucson
#5 Luxury Hotel in Tucson
#6 Family Hotel in Tucson
#8 Green Hotel in Tucson
Price Range: $190 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Ventana Canyon Resort 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Tucson's spectacular 'Ventana' or 'Window' to the Soul of the Sonoran desert-is Loews Ventana Canyon. Discover a magical perspective high above Tucson's Catalina Mountains, where this stunning natural retreat offers a variety of activities, signature services and experiences to relax, energize and inspire guests. A playground of visitor delights includes: the luxurious Lakeside Spa & Tennis Center; Canyon hiking; professional stargazing; 2 Tom Fazio-designed PGA golf courses and lighted tennis courts; 2 swimming pools; a fitness center; nearby riding trails and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Kognitiv US Corp, Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Orbitz, Cheap Tickets, Hotwire and HotelQuickly so you can book your Loews Ventana Canyon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Loews Ventana Canyon Hotel Tucson
Loews Tucson
Tucson Loews

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing