This hotel is the worst I have stayed at in a long time. We were supposed to be here three different nights, and they were to be free under Cendant's best rate program.
Each room we had was falling apart, the fixtures were coming off the walls and the rooms were dirty. The first room we had the water in the tub did not work. We had a non smoking room yet you could smell the smoke coming in. There was holes in the bedding, dirty rolled up toilet paper in our clean bed under the pillows.
The next time in a remodled room it was again dirty and falling apart. After we left this place for good I receive a call from a manager who did not speak english well, and who evidently did not understand Cendant's best rate program. He said we were only entitled to one free night and that they were going to charge us for the other nights. When I started to dispute this with him he hung up on me.
After seeing the charges on our credit card bill I contacted Cendant and they are working on getting them credited. The hotel also falsified the dates of check in that they reported to the credit card company (to make it look like the dates we stayed were not under the free night program.)
Hotel has also started charging for the continental breakfast.
AGAIN AVOID THIS HOTEL AT ALL COSTS!!! IT IS NOT WORTH STAYING AT EVEN FOR FREE!!!
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- Also Known As:
- Howard Johnson Tucson Downtown Hotel Tucson
- Tucson Howard Johnson