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“Quiet and Relaxing” 4 of 5 bubbles
Review of Hacienda Del Sol Guest Ranch Resort

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Hacienda Del Sol Guest Ranch Resort
Ranked #3 of 129 Hotels in Tucson
Certificate of Excellence
San Diego, California
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Quiet and Relaxing”
4 of 5 bubbles Reviewed March 29, 2013

Stayed in the Tracy/Hepburn Casita with close friend couple. Really enjoyed the privacy and ability to sit on porch in the evening sipping cocktails and telling stories. Understand that you are not getting ultra modern surrounding, but rather a quaint casita with ample amenities and a true Arizona feel. Staff was attentive and friendly. Food in grill was just "okay"; we tried 3 times and did so because it was convenient. If you enjoy getting away, this is a great place to do so.

Room Tip: Tracy/Hepburn suite is away from others and has terrific views and private patio out back.
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  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sgoudeseun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, April 1, 2013
Thank you for coming to stay with us from "Americas Finest City," I hope our weather treated you just as well. I hope you enjoyed the unique history and charm of the Grand Casita dating back to the 50's where you relaxed on the same private patio as stars of the golden age. We understand some of the features of the Casita such as the kitchen are not yet modernized, this is one of the projects that is high on the priority list moving forward. I do hope that the other room amenities and the level of service you recieved helped overcome these maladies. I hate to hear that your Grill experience did not live up to expectations, I will certainly pass along your thought to the Grill. I hope we have earned a repeat stay on your next getting away trip. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

Traveler rating
    486
    100
    38
    14
    7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Menomonie, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

The HCR, was a great place, we had a group of two parents and 4 college students on spring break. We have a suite and adjourning living room, 2 queen bedroom, with sleeper . The grounds on this small hotel are amazing, the courtyards are wonderful and we even had a night owl and hawk visit. The food is first class and the breakfast's were wonderful, the dining room views of the mountains and the staff, very very nice! The vib is low key, with a great staff to make your stay great. John , front desk manager, gave us a nature tour and gave us great hiking, eatery and tour ideas, for an adventure seeking group. The pool and hot-tub are nice after a long day of hiking.
The grounds are great , the old hotel is fun to explore, but what makes H.Del Sol great is the staff, all seem to enjoy working here and are happy to help out guests.
Thanks for the great 3 nights!

Room Tip: If you want a more private stay, ask for the detached rooms.
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lakerdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, March 29, 2013
Dear Laker, Thank you for coming to stay with us for Spring Break, I hope you enjoyed our warm weather coming from Wisconsin. I am glad we were able to comfortably accomodate your large group with enough space and living facilities while here. Great to hear you found some of our desert friends, you just never know what creature or animal you will come across here in our landscape. I really appreciate your continued mention of our staffs service, always nice to hear from guests that we meet guests needs with concierge information and general assistance. John takes great pride and has lots of fun sharing his knowledge of the desert habitat with guests. I hope we will see you next Spring Break if you are traveling west again. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Level Contributor
130 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed March 21, 2013

More hotels should be like this - wonderful relaxed & friendly service with a superb room & all in a most wonderful setting overlooking Tucson with gorgeous sunsets.
Breakfast is served by excellent, friendly staff but beware it can be a slow affair.
There is only one noteable downside - The Grill at Hacienda. You are taking a gamble on whether the chef is going to serve you great food or pure unadulterated rubbish. Avoid this restaurant [there are many good ones in Tucson] and you wil have a truly enjoyable stay.

Room Tip: Views from room 4 are stunning
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank arby27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, March 29, 2013
Thank you for joining us all the way from the UK, seems we have been pouplar with the British Holiday travelers this season. First my apologies that our dinner service in the Grill did not meet your expectations, this is not a true reflection of the quality we strive for nightly. Thank you for mentioning the slow breakfast service, we have heard this a few times and are already taking steps to remedy the situation.
I am grateful that you did enjoyed your room accomodations and that our staff provided quality and attentive service. I cannot take credit for the spectacular sunsets but I am glad you were able to experience them in all of their glory.
Overall I hope the restaurant issues did not detract too much from your experience and if we are able to have you back I hope The Grill can have another chance to wow you. Safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 7, 2013 via mobile

We stayed here for 2 nights, great food, great location, great room, great staff, great views, this place has everything, we did not try the pool but it looked great too. The only issue we had was the Ac/ heater was very noisy, lucky for us the weather was ok so we managed to get away with turning it off.

Stayed March 2013
Helpful?
2 Thank fountainshooter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, March 11, 2013
Thank you for coming across the Pond to visit here at the Hacienda. Thank you also for a lovely review on our behalf.
Great to hear you missed our terribly chilly weather the last few weeks and made it for some of the sun we are more used too.
My apologies our AC unit was excessively noisy, I hope this did not affect your slumber or enjoyment too heavily. We understand these units are not in line with more modern central air and we will be working on better systems moving forward. Thank you for pointing this out, these reviews are what motivates us to keep improving
Safe travels back to the UK and hope to see you next winter holiday. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed March 1, 2013

For someone with a focus on history this is a nice place to visit and possibly stay for a nights. The main facility is an old girls boarding school facility. The rooms vary from very small and very basic in the courtyard to nice modern casita rooms detached from the main facility.

The restaurants were both very good, great service and above average food. While the selection was limited the presentation and taste was good.

The staff was exceptional, eclectic but all very good at what they did...they really do seem to care.

Room Tip: Do not get a courtyard room...tiny and basic with the smallest bathroom you could imagine. The casi...
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  • Stayed February 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Whenintown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

My wife and I enjoyed a recent stay at the historic Hacienda Del Sol. We like to stay at places with history and this iconic Tuscon landmark fit the bill nicely. Our room, number 1, was large with a stunning view of the city of Tuscon, with great nightly sunsets.

We did not have breakfast, but did enjoy a wonderful dinner at the Grill. Food was very good and service was outstanding.

The grounds have been meticulously maintained, and we really enjoyed the fireplaces both inside and outside the resort.

Our only concern was that for some reason, our room was never cleaned before 5 pm. Perhaps just a fluke or maybe some staffing issue on the 3 days we were there.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, March 3, 2013
Thank you for visiting us from the Frozen Tundra, I hope our unseasonablly cold weather did not detract from your Arizona trip. Room # 1 is a favorite here due to the location and fantastic unobstructed views I am glad you also enjoyed what the room offers.
On your next visit I suggest trying the Buffalo Benedict or Apple Pancakes for breakfast. The Grill provides more great views in the morning as well. Thank you for taking the time to frequent the Grill for dinner, I will pass along your kind thoughts.
My apologies for the delay in your Housekeeping service, we typically service rooms up to 4:30 pm. We always try to have our stayover guests rooms serviced as early as possible so they can relax unbothered after long days of sightseeing etc. I am not sure what caused the delays for your room however I have alerted our Housekeeping Manager in case any steps need to be taken.
Please contact me directly if you are thinking of coming to stay with us again so that I can persoanlly attend to reservations and make sure we are on top of the ball in every aspect next time. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colorado
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

If you miss this property on your stay in Tucson, you have missed a lot. History is incredible, accomidations great, fireplace in lobby very welcoming, library to spend an afternoon, early happy hour, wonderful food (best in town) this is to die for! We had probably one of the best breakfasts ever in the Grill, try the Buffalo Benedict. Words are not enough to praise this resort, just go.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank lostcolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianBattaglia, Front Office Manager at Hacienda Del Sol Guest Ranch Resort, responded to this review, February 27, 2013
Thank you for coming to stay with us from the Mile High State, my apologies our weather was more like yours during this time although not everyday you can say you saw an inch or two of snow in Tucson. I enjoyed the very concise and complimentary tone of your review which I appreciate taking the effort to write, you might have a future writing press copy for us. Great you were able to take advantage of some of our more unique features of the library and lobby fire, I like to call this area the "living room" with its homey feel. Another recommendation for the buffalo benedict, this has to be the most loved new dish of our now 2 year old revamped breakfast. I hope we are lucky enough to have you come stay in the future next time you are further out west. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hacienda Del Sol Guest Ranch Resort

Property: Hacienda Del Sol Guest Ranch Resort
Address: 5501 N Hacienda Del Sol Rd, Tucson, AZ 85718-5122
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Tucson
#2 Spa Hotel in Tucson
#2 Luxury Hotel in Tucson
#5 Romantic Hotel in Tucson
#10 Family Hotel in Tucson
#19 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hacienda Del Sol Guest Ranch Resort 4*
Number of rooms: 59
Official Description (provided by the hotel):
Experience resort luxury with authentic, southwestern ambiance in Tucson, Arizona. Discover the romantic and vintage style of Hacienda Del Sol Guest Ranch Resort. Rich in Tucson history, the resort resides in the foothills of the Santa Catalina Mountains on 34 acres of natural desert landscape. Botanical gardens envelop the resort's private casitas, guest rooms and suites. Authentic adobe structures and hand-carved, wood-beamed ceilings circa 1929 are just a few of the preserved details amidst modern day amenities. ... more   less 
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Also Known As:
Hacienda Del Sol Guest Ranch Hotel Tucson
Hacienda Del Sol Tucson
Hacienda Del Sol Hotel

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