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Doubletree by Hilton Tucson - Reid Park
Ranked #35 of 129 Hotels in Tucson
Reviewed June 3, 2014

The Room was great but there was NO soap in the bathroom . I called the front desk and requested 3extra pillows and soap and nothing every showed up . The Pool was very nice but needed a good cleaning around the edges.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded June 4, 2014

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to fill out a response regarding your stay with us. I sincerely apologize that we did not have the room stocked the way it is supposed to be for a guest to check-in. I will make sure my staff are handling issues urgently and ensuring that items are being delivered. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!

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828 - 834 of 1,297 reviews

Reviewed June 2, 2014

The rooms are very spacey and very celan. I stayed here for work. Anytime I need to stay for business in Tucson, I use this hotel. They have several ammenities. The only issue is that depending on where your room is, you may have to walk or drive a little ways to get to them. Otherwise, I had a very enjoyable stay.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Armida L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded June 3, 2014

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to fill out a response regarding your stay with us. We are glad that you choose us everytime you come to Tucson, we strive to create an impression on each guest that brings them back.Thank you for continuing to chose to stay with us and we hope you allow us the opportunity to serve you as our guest again!

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Reviewed May 30, 2014

The staff was terrific. They took the time to hear that it was my 5th year wedding anniversary while making the reservation and congratulated me when I arrived. Also, a bottle of champagne was provided for the occasion. This is world-class service and a great reflection upon the Doubletree brand.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded May 31, 2014

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to fill out a response regarding your stay with us. It is always a nice experience to see couples who got married here come back for a stay. I am glad that we were able help to make your 5th wedding anniversary a memorable event. We hope you many more happy years to come. I hope that we will get the opportunity to have you as our guest again soon.

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Reviewed May 28, 2014

The location was nice, close to everything. The room was very nice and the bed was super comfortable. Nice pool. Front desk staff was friendly and the cookie was extra delicious. I would definitely stay here again.

  • Stayed: May 2014, traveled solo
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Thank Kristian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded May 29, 2014

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to fill out a response regarding your stay with us. We are dedicated to providing friendly service and keeping those cookies warm for all of our guests and are delighted we were able to meet your standards and provide comfortable accommodations.I hope that we will get the opportunity to have you as our guest again soon

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Reviewed May 28, 2014

We had two nights in this well managed Doubletree. As HHonors Gold members, we were given coupons for a FULL buffet breakfast which was excellent. The room was a little cramped but nicely furnished with no issues. Apart from the safe which was set at the back of the closet and opened towards the front of the closet so it was virtually impossible to use without getting on to hands & knees and crushing oneself into the back of the closet. Very odd.

One elevator was out of order for the two days we were there and that led to problems at busy times. The only other issue was that the car park was rather inadequately lit at night.

We were given coupons which provided a 15% discount in either the hotel restaurant or the "Javelina" cantina right next door. We ate at the latter and it was excellent.

Reid Park is a way from the centre with not much around, so a car is essential.

We enjoyed our stay here and Tucson in general. Recommended. We are big fans of Doubletree, generally.

  • Stayed: May 2014, traveled as a couple
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Thank johnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded May 29, 2014

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am glad that you had a pleasant stay with comfortable accomodations. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!

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Reviewed May 28, 2014

We had a wonderful experience at the Doubletree. We were treated like "family". At check in, we were given the most delicious chocolate chip cookie. People at the desk were so friendly and made us feel comfortable immediately. The breakfast buffet was excellent!!! Every morning there was a wonderful fresh fruit bar, as well as muffins, scones, breads of all kinds, eggs, bacon, sausage, cereals, etc. The second day, the waitresses remembered who wanted coffee and who wanted tea. They were so friendly and also knew when to let you eat. The grounds were beautiful. The pool was fabulous. The property was conveniently located to tourist and shopping attractions. The lunch buffet was very good as well. We had an awesome six nights at the Doubletree! Our seven-year-old grandson kept saying, "this is awesome!"

  • Stayed: May 2014, traveled with family
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1  Thank Nancy4209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded May 29, 2014

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. I am so glad that you provided us the opportunity to create a memorbale experience for your family. I am delighted that we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!

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Reviewed May 28, 2014

Enjoyed the hotel, the staff were friendly and concierge and team were very helpful. Room was clean and bathroom updated. Breakfast buffet was a treat in the morning. Easy to get out in the morning to enjoy a walk/run across the street from the hotel. Would plan another trip through this hotel in the future.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded May 29, 2014

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. I am glad to know that you had an enjoyable time and that our staff was warm and inviting. Thank you for staying with us, we look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#31 Family Hotel in Tucson
#32 Business Hotel in Tucson
Price Range: $132 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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