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“Very nice, but slightly old.”

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Doubletree by Hilton Tucson - Reid Park
Ranked #34 of 129 Hotels in Tucson
Reviewed April 21, 2014

The hotel/motel was very nice and the amenities lived up to what I would expect from a Double Tree hotel. The facility is somewhat dated, and the presence of a dead cockroach in the closet only confirmed the hotel has been around for a while and the staff needs to be a little more thorough in their inspection upon completion of cleaning the room.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Scott N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 22, 2014

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to fill out the reveiw of our hotel. Reviews like yours help us improve for your next stay and for our future guests as well. Your satisfaction is very important to us and I sincerely appreciate your feedback. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!

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812 - 818 of 1,242 reviews

Reviewed April 20, 2014

Very nice hotel located in a neat part of Tucson. Directly across the street is Reid Park where you can golf, walk, jog, go to a Univ of Arizona baseball game, etc. A five minute walk away is In n Out, Target, Frozen Yogurt, Sushi, Petco, etc. If you were staying here and did not have a car it would not be a big deal at all. Nice pool area.

Room Tip: First floor if you have a car so you can pull directly up to your room.
See more room tips
  • Stayed: April 2014, traveled on business
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Thank jayhawkgrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 22, 2014

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. We are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations.

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Reviewed April 9, 2014

Stay was quite nice, great for the price, centrally located. Staff was very pleasant and accommodating. Only issue is housekeeping is either short staffed or just late in getting rooms in on the Honors Floors cleaned in a timely fashion.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Norm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 10, 2014

On behalf of Doubletree by Hilton’s as well as the entire staff of the Doubletree by Hilton -Reid Park, we want to thank you for your comments regarding your recent visit. We appreciated your honest and constructive critique of our hotel and services. We at Doubletree by Hilton –Reid Park are dedicated to outstanding service and responsiveness to our guests. We want to apologize for disappointing you and also thank you for helping us to improve Once again thank you for staying with us and I humbly apologize for not meeting your standards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

My wife and I had a friend traveling with us, and we wanted a place in mid-town that had a living room where we could hang out together. Problem was, those living areas in most “suite hotels” are intended to also serve as the second sleeping space. Turned out the Doubletree has 3 “casitas” that were exactly what we were looking for: a spacious living room with 2 separate bedrooms, each with its own bath (which was a pleasant surprise – we thought we were going to have to share), for less than the cost of 2 separate rooms.

Our casita showed its age – one of the beams over the patio was half rotted away – but was nicely appointed inside: huge and comfy l.r. sofa (although no place to set bevvies), flat-screen wall TV’s in all three rooms, *very* comfy beds (so much so that we now want to buy that model of mattress), fast (and free) wifi. Plus, because the casitas are separate buildings, there’s no noise from adjacent or upstairs rooms (although the jets from Davis-Monthan AFB can literally be a rude awakening if you sleep in).

On the downside, the kitchen has nothing but a fridge, microwave, and coffee maker, no glasses or dishes or flatware, presumably because they’d prefer you eat in their restaurants than fix food on your own. (They’ll bring stuff if you ask – but only the specific pieces you request! Have never encountered such a chintzy approach in other hotels that provided a kitchen.) And the sliding glass doors in the bedrooms lack screens or the ability to lock them at a narrow gap, meaning you can’t feel secure to enjoy fresh air overnight. So those 2 factors (especially the lack of kitchen stuff) take what would be a 5-star rating down to 4, but otherwise a terrific find.

Stayed: April 2014, traveled with friends
2  Thank azplayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 9, 2014

On behalf of Doubletree by Hilton’s as well as the entire staff of the Doubletree by Hilton -Reid Park, we want to thank you for your comments regarding your recent visit. We appreciated your honest and constructive critique of our hotel and services.

We at Doubletree by Hilton –Reid Park are dedicated to outstanding service and responsiveness to our guests. We want to apologize for disappointing you and also thank you for helping us to improve. We are glad to hear there was some positive things as well during your stay but we will make sure address the issues you brought to our attention so we can ensure a perfect 10 stay!

Once again thank you for staying with us and I humbly apologize for not meeting your standards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

I found the hotel to be clean, in a great location and of course the cookies were great. The overall stay was good, it could have been great if not for my check-in staff person who can use a little more customer service training.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank La Shawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 9, 2014

On behalf of Doubletree by Hilton’s as well as the entire staff of the Doubletree by Hilton -Reid Park, we want to thank you for your comments regarding your recent visit. We appreciated your honest and constructive critique of our hotel and services.

We at Doubletree by Hilton –Reid Park are dedicated to outstanding service and responsiveness to our guests. We want to apologize for disappointing you and also thank you for helping us to improve

Once again thank you for staying with us and I humbly apologize for not meeting your standards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

We stayed for 6 nights over spring break. The rooms are very comfortable. We had a mountain view in the tower on the 5th floor. The staff was great and served our every need. the pool was great and kept clean. Nice fridge in the room and Internet was perfect. I would go back.

  • Stayed: March 2014, traveled with family
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 1, 2014

On behalf of Doubletree by Hilton as well as the entire staff of the Doubletree by Hilton -Reid Park, we want to thank you for your comments regarding your recent visit. We appreciate your honest and constructive critique of our hotel and services.

We at Doubletree by Hilton – Reid Park are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations.

Thank you for choosing to stay with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

The staff at the hotel and both restaurants were awesome, Rooms were spacious and very nice and clean! Pool was nice as well, Would definitely come back again!The food was reasonably priced and we enjoyed being able to eat within our hotel after a long day of baseball.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Leeshannon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca V, Manager at Doubletree by Hilton Tucson - Reid Park, responded to this reviewResponded April 1, 2014

On behalf of Doubletree by Hilton as well as the entire staff of the Doubletree by Hilton -Reid Park, we want to thank you for your comments regarding your recent visit. We appreciate your honest and constructive critique of our hotel and services.

We at Doubletree by Hilton – Reid Park are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations.

Thank you for choosing to stay with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
Price Range: $113 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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