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“Best Stay Ever” 5 of 5 stars
Review of Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
Ranked #28 of 130 Hotels in Tucson
Peoria, AZ, United States
1 review
“Best Stay Ever”
5 of 5 stars Reviewed July 10, 2013

From fast, easy check-in to no need to stop, check-out, everything was perfect. The room was quiet and comfortable. The staff was very friendly and super helpful. The room and bathroom were very clean. The desk chair was so comfortable, I wanted to get one just like it ! Room was spacious and we made good use of the refrigerator in the room. I will definately stay here again. And I will always check to see if a Double Tree hotel is near anytime I travel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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930 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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English first
Grand Canyon, AZ, United States
1 review
4 of 5 stars Reviewed July 8, 2013

Nice hotel in the center of town. Very friendly staff and clean rooms! Also has a nice park, golf course, and shopping close by. I would recommend the Hilton Double Tree Inn Reid Park to anyone staying in Tucson on business or leisure.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, United States
1 review
5 of 5 stars Reviewed July 3, 2013

Excellent experience, calm, relaxing, very helpful staff. Updated facilities, easy access to all necessary amenities, enough towels at the pool and comfortable beds. Staff was always courteous and Front Desk staff were especially helpful and sensibly professional, plus they always had the most appropriate suggestions and alternatives. highly recommend this hotel to anyone traveling to Tucson.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
48 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed July 2, 2013

My husband requested a suite "casitas" (I think was the name of the suites) the suites were separate buildings located in the rear of the hotel. We requested the full suite which was sort of like a small apartment. Half of it had been cleaned the other half had not even been touched by the cleaning staff. The suite smelled old and musky, the furniture, pictures, the color of the walls all looked outdated. We called front desk to inform them that the suite had not been cleaned within a couple of minutes we had housekeeping at our door along with a supervisor. One of the employees was not interested in cleaning once the supervisor left instead she decided to step out of the suite and begin texting/talking on her cell phone. The remote control didn't work so they had a sweet gentleman from maintenance bring us a new remote. He was kind and offered to pay for a movie for us to enjoy that evening (which was billed to our room-hence it was removed at time of check out after informing them that we were told we had a free movie). The next day we were out the entire day and didn't arrive back to the suite until after 4pm, our suite hadn't been cleaned. The front desk person said "they were short-staffed and running behind". Again trouble with housekeeping! We noticed that there were bugs (nat like bugs) crawling in the sink, countertop next to sink and on utensils that were provided to us by the hotel (we didn't have food particles laid out and were not the cause of these bugs). We called front desk and they sent maintenance to spray poison/traps. The whole area where these suites are located needs some tender loving care, the grounds are full of leaves, the patio area looks old it's almost as if the hotel forgot they own these separate buildings. The staff was not the problem, they even seem embarrassed by the whole situation. We were given free breakfast at the buffet which was good and the waitress was super nice (even remembered us each morning). Doubletree should be embarrassed and should either close these suites permanently or start renovation as soon as possible.

Room Tip: apparently only portions of the hotel have been renovated stay away from the "casitas" (su...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Babester95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 30, 2013

We have stayed at this hotel many times in the past year and always been very pleased with it. We stayed on the night of June 27, 2013 We are Hilton Honor Gold members and were not upgraded to the top two floors. I received one breakfast coupon and when I asked for one more for my husband I was asked if I wanted my bonus points or a breakfast for my husband. I have never been ask this before I took the breakfast. We were in room 714. This time the room was not up to our expections. Many of the problems we encontered happend in the morning as we were preparing to leave. The bathroom door would not close do to the fact the screws were coming out of the door jam. The shower was very slow in draining. I had water up to my ankles. The sink stopper didn't work.,and the cover on the coffee pot fell off when I lifted it up to put the water in. The air conditioner work fine, and the bed was comfortabe. The room was very clean. I did notice a couple of brand new mattress sets placed outside the room as we were leaving.
Dinner at the Cactus Rose was as nice at it always is. I don't know why guests chose to leave the hotel and miss such a nice place to dine. The ground are lovely. It is my understanding this is the 2nd Doubletree opened and the oldest in existence. The first being in Scottdale AZ. Would I stay again at this hotel? I would say yes. I might stay at the Hilton East our next visit to Tuscon in October.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank saguarosam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas, United States
1 review
5 of 5 stars Reviewed June 27, 2013

Our experience at this hotel was very pleasant. My wife liked it very much and our stay was very good. The buffet was excellent and so was the service. The only thing is that the TV channels need to be more varied with less sports programs.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alejandro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 24, 2013

I spent a week in June at the DoubleTree-Reid Park in Tucson and LOVED it! Every single staff member was warm and welcoming from the housekeeper in the hallway to the dining staff to the front desk personnel. The price was exceptional for the wonderful accomodations. Comfortable bed, very clean room. The hotel is centrally located for all of the area attractions...and 15 minutes from the airport. Stay here when you visit Tucson!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GypsyGirl1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Property: Doubletree by Hilton Tucson - Reid Park
Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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